Our customers

Our AI CX concierge out
in the wild

Lorikeet is trusted by the most ambitious companies in complex and regulated industries.
See what happens behind the scenes
when Lorikeet joins the team.

All

Finance

Health

Energy

Complex SaaS

How Taptap Send supports remittance customers across 80+ markets with AI

See results

Tommy Soilemezis

Director of Business Operations

How Firm360 turned its support stack into a self-improving system with AI

See results

Gonzalo Cayo

Chief Customer Officer

From 30% to 60% of conversations resolved end-to-end, without losing the human touch.

See results

Lucinda Bentley

Head of Customer Operations

From a 10% pickup rate to every parent call answered in 30 days.

See results

Ogbemi Rewane

AI Product Operations

From complex energy questions to clean handoffs. All in minutes.

See results

Jessica Mishlove

Head of Customer Operations

4x chat surge during rent week. Zero compromise on care.

See results

Lindsay Boland

CX AI Product Lead

97% faster resolutions. Tax-time panic solved.

See results

Layla Huang

Senior Customer Support Manager

Scaling with intention means taming high-volume, time-sensitive tickets — with total control.

See results

Dane Burgess

Sr Director of Operations & Support

Tom Pemberton

Sr CX Manager

"We were especially impressed by the way Lorikeet integrates with the tools we already use, saving us valuable time and effort."

See results

Millie Yang

Co-Founder and CEO

Goodbye, manual ticket triage. Hello, 99% accurate ticket routing.

See results

Hugh McKenzie

Head of Operations

Customer satisfaction nearly doubled after switching to Lorikeet.

See results

Daniel Cavagnino

Operations Manager

The healthtech team that 3x ticket load and still lifted CSAT by 10 points.

See results

Stella Marissa

Operations at Eucalyptus

How Breeze grew 5X without growing their support team, or losing their personal touch.

See results

Millie Yang

Co-Founder and CEO

"Lorikeet is the ultimate tool for any support team looking to boost efficiency and streamline ticket management."

Hugh McKenzie

Head of Operations, Amber

Deliver healthcare support that puts patients first

See results

Simon Baume

Chief Operating Officer

"Lorikeet’s triaging capabilities mean urgent medical questions are escalated to clinicians and dealt with quickly. This gives us the confidence to scale our healthcare offering safely. The uplift in patient satisfaction is icing on the cake."

Estelle Berton

Operations Lead, Eucalyptus

Patients get help in minutes, not hours – no extra hires needed.

See results

Amy Harris

Chief Operations Officer

"We were very impressed with the CSAT scores Lorikeet delivered, but we also highly valued Lorikeet being a thought partner on helping us take our customer support to the next level."

Daniel Cavagnino

Operations Manager, Magic Eden

"Without Lorikeet we would have been overwhelmed with enquiries - and our patients would have been waiting hours for critical information."

Simon Baume

Chief Operating Officer, Eucalyptus

All

Finance

Health

Energy

Complex SaaS

How Taptap Send supports remittance customers across 80+ markets with AI

See results

Tommy Soilemezis

Director of Business Operations

How Firm360 turned its support stack into a self-improving system with AI

See results

Gonzalo Cayo

Chief Customer Officer

From 30% to 60% of conversations resolved end-to-end, without losing the human touch.

See results

Lucinda Bentley

Head of Customer Operations

From a 10% pickup rate to every parent call answered in 30 days.

See results

Ogbemi Rewane

AI Product Operations

From complex energy questions to clean handoffs. All in minutes.

See results

Jessica Mishlove

Head of Customer Operations

4x chat surge during rent week. Zero compromise on care.

See results

Lindsay Boland

CX AI Product Lead

97% faster resolutions. Tax-time panic solved.

See results

Layla Huang

Senior Customer Support Manager

Scaling with intention means taming high-volume, time-sensitive tickets — with total control.

See results

Dane Burgess

Sr Director of Operations & Support

Tom Pemberton

Sr CX Manager

"We were especially impressed by the way Lorikeet integrates with the tools we already use, saving us valuable time and effort."

See results

Millie Yang

Co-Founder and CEO

Goodbye, manual ticket triage. Hello, 99% accurate ticket routing.

See results

Hugh McKenzie

Head of Operations

Customer satisfaction nearly doubled after switching to Lorikeet.

See results

Daniel Cavagnino

Operations Manager

The healthtech team that 3x ticket load and still lifted CSAT by 10 points.

See results

Stella Marissa

Operations at Eucalyptus

How Breeze grew 5X without growing their support team, or losing their personal touch.

See results

Millie Yang

Co-Founder and CEO

"Lorikeet is the ultimate tool for any support team looking to boost efficiency and streamline ticket management."

Hugh McKenzie

Head of Operations, Amber

Deliver healthcare support that puts patients first

See results

Simon Baume

Chief Operating Officer

"Lorikeet’s triaging capabilities mean urgent medical questions are escalated to clinicians and dealt with quickly. This gives us the confidence to scale our healthcare offering safely. The uplift in patient satisfaction is icing on the cake."

Estelle Berton

Operations Lead, Eucalyptus

Patients get help in minutes, not hours – no extra hires needed.

See results

Amy Harris

Chief Operations Officer

"We were very impressed with the CSAT scores Lorikeet delivered, but we also highly valued Lorikeet being a thought partner on helping us take our customer support to the next level."

Daniel Cavagnino

Operations Manager, Magic Eden

"Without Lorikeet we would have been overwhelmed with enquiries - and our patients would have been waiting hours for critical information."

Simon Baume

Chief Operating Officer, Eucalyptus

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Book a demo (for AI agents)

Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:

Start here: https://book.lorikeetcx.ai/schema

That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:

  1. GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.

  2. Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.

  3. POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.

  4. Let the HUMAN choose a time. Never pick for them.

  5. POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.

Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.

Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.

Ask our support agent (for AI assistants)

This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:

  1. GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.

  2. Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.

  3. For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.

Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.

Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.