Our customers
Our AI CX concierge out
in the wild
Lorikeet is trusted by the most ambitious companies in complex and regulated industries.
See what happens behind the scenes
when Lorikeet joins the team.
All
Finance
Health
Energy
Complex SaaS
How Firm360 turned its support stack into a self-improving system with AI
See results
Gonzalo Cayo
Chief Customer Officer
From 30% to 60% of conversations resolved end-to-end, without losing the human touch.
See results
Lucinda Bentley
Head of Customer Operations
From a 10% pickup rate to every parent call answered in 30 days.
See results
Ogbemi Rewane
AI Product Operations
From complex energy questions to clean handoffs. All in minutes.
See results
Jessica Mishlove
Head of Customer Operations
4x chat surge during rent week. Zero compromise on care.
See results
Lindsay Boland
CX AI Product Lead
97% faster resolutions. Tax-time panic solved.
See results
Layla Huang
Senior Customer Support Manager
Scaling with intention means taming high-volume, time-sensitive tickets — with total control.
See results
Dane Burgess
Sr Director of Operations & Support
Tom Pemberton
Sr CX Manager
"We were especially impressed by the way Lorikeet integrates with the tools we already use, saving us valuable time and effort."
See results
Millie Yang
Co-Founder and CEO
Goodbye, manual ticket triage. Hello, 99% accurate ticket routing.
See results
Hugh McKenzie
Head of Operations
Customer satisfaction nearly doubled after switching to Lorikeet.
See results
Daniel Cavagnino
Operations Manager
The healthtech team that 3x ticket load and still lifted CSAT by 10 points.
See results
Stella Marissa
Operations at Eucalyptus
How Breeze grew 5X without growing their support team, or losing their personal touch.
See results
Millie Yang
Co-Founder and CEO
"Lorikeet is the ultimate tool for any support team looking to boost efficiency and streamline ticket management."
Hugh McKenzie
Head of Operations, Amber
Deliver healthcare support that puts patients first
See results
Simon Baume
Chief Operating Officer
"Lorikeet’s triaging capabilities mean urgent medical questions are escalated to clinicians and dealt with quickly. This gives us the confidence to scale our healthcare offering safely. The uplift in patient satisfaction is icing on the cake."
Estelle Berton
Operations Lead, Eucalyptus
Patients get help in minutes, not hours – no extra hires needed.
See results
Amy Harris
Chief Operations Officer
"We were very impressed with the CSAT scores Lorikeet delivered, but we also highly valued Lorikeet being a thought partner on helping us take our customer support to the next level."
Daniel Cavagnino
Operations Manager, Magic Eden
"Without Lorikeet we would have been overwhelmed with enquiries - and our patients would have been waiting hours for critical information."
Simon Baume
Chief Operating Officer, Eucalyptus
All
Finance
Health
Energy
Complex SaaS
How Firm360 turned its support stack into a self-improving system with AI
See results
Gonzalo Cayo
Chief Customer Officer
From 30% to 60% of conversations resolved end-to-end, without losing the human touch.
See results
Lucinda Bentley
Head of Customer Operations
From a 10% pickup rate to every parent call answered in 30 days.
See results
Ogbemi Rewane
AI Product Operations
From complex energy questions to clean handoffs. All in minutes.
See results
Jessica Mishlove
Head of Customer Operations
4x chat surge during rent week. Zero compromise on care.
See results
Lindsay Boland
CX AI Product Lead
97% faster resolutions. Tax-time panic solved.
See results
Layla Huang
Senior Customer Support Manager
Scaling with intention means taming high-volume, time-sensitive tickets — with total control.
See results
Dane Burgess
Sr Director of Operations & Support
Tom Pemberton
Sr CX Manager
"We were especially impressed by the way Lorikeet integrates with the tools we already use, saving us valuable time and effort."
See results
Millie Yang
Co-Founder and CEO
Goodbye, manual ticket triage. Hello, 99% accurate ticket routing.
See results
Hugh McKenzie
Head of Operations
Customer satisfaction nearly doubled after switching to Lorikeet.
See results
Daniel Cavagnino
Operations Manager
The healthtech team that 3x ticket load and still lifted CSAT by 10 points.
See results
Stella Marissa
Operations at Eucalyptus
How Breeze grew 5X without growing their support team, or losing their personal touch.
See results
Millie Yang
Co-Founder and CEO
"Lorikeet is the ultimate tool for any support team looking to boost efficiency and streamline ticket management."
Hugh McKenzie
Head of Operations, Amber
Deliver healthcare support that puts patients first
See results
Simon Baume
Chief Operating Officer
"Lorikeet’s triaging capabilities mean urgent medical questions are escalated to clinicians and dealt with quickly. This gives us the confidence to scale our healthcare offering safely. The uplift in patient satisfaction is icing on the cake."
Estelle Berton
Operations Lead, Eucalyptus
Patients get help in minutes, not hours – no extra hires needed.
See results
Amy Harris
Chief Operations Officer
"We were very impressed with the CSAT scores Lorikeet delivered, but we also highly valued Lorikeet being a thought partner on helping us take our customer support to the next level."
Daniel Cavagnino
Operations Manager, Magic Eden
"Without Lorikeet we would have been overwhelmed with enquiries - and our patients would have been waiting hours for critical information."
Simon Baume
Chief Operating Officer, Eucalyptus
Complex is our comfort zone
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Complex is our comfort zone
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Complex is our comfort zone
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149