Pay for performance

The core of Lorikeet’s pricing model is incentive alignment: We charge for successfully resolved tickets. There are no platform fees, per-seat fees, or setup fees. If for any reason you’re unhappy with how we handled a ticket, you can mark it as bad and won’t be charged for it.

Start
$500
Per month
Get started
Scale
$2,000
Per month (paid annually)
Get started
Enterprise
Contact us
Contract
Contact us
Tickets resolved / month
Up to 750
Up to 4,000
4,000+
Credits / month
500
(reset monthly)
2,000
(rolls over monthly)
Contact us
Resolve tickets
... with FAQ / help center docs
... with complex workflows
0.67 credits per
1.25 credits per
0.50 credits per
1.00 credits per
Volume discounts
Credit overage
$100 per 100 credits or part thereof
$100 per 100 credits or part thereof
Volume discounts
Conversation channels
Chat, email
Chat, email
Chat, email, voice
Maximum unique agents
1
2
Unlimited
Support platform integrations
Zendesk, Intercom, Hubspot, Front, HelpScout, Sunshine Conversations
Same as Start
Same as Scale
Plus: Lorikeet SDK,
your custom system
Help center / FAQs integrations
Data / actions integrations
Your APIs, Stripe, Shopify, Twilio, Sendgrid,
Third party APIs
Same as Start
Same as Scale
Plus: Custom integrations
Editor seats
Up to 5
Up to 10
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Kickoff calls + Slack channel + in-app AI support
Dedicated CSM + integration support + Slack channel + in-app AI support
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement and data privacy
Online click through, pay by card
Standard agreement, pay by invoice
Custom, including data processing agreement, custom data retention, HIPAA BAA, etc
Get started
Get started
Contact us
Free
$0/mo
Forever
Join waitlist
We know AI chatbots that read your help center and summarize answers back to your customers are dime-a-dozen. The underlying technology is a commodity.

In fact we believe this so strongly, we’ll handle 100,000 FAQ lookup tickets for free.
Start
$500/mo
Per month (paid annually)
Get started
Scale
$2000/mo
Per month (paid annually)
Get started
Enterprise
Contact us
Contract
Contact us
Tickets resolved / credits
Up to 100,000 lifetime
Up to 750
Up to 4,000
4,000+
Resolve tickets with FAQ / help center material
Free
0.67 credits per
0.50 credits per
Volume discounts
Resolve tickets with complex workflows
Free
1.25 credits per
1.00 credits per
Volume discounts
Channels
Chat, email
Chat, email
Chat, email
Chat, email, voice
Integrations
Zendesk, Intercom, Hubspot, Front
Zendesk, Intercom, Hubspot, Front
Zendesk, Intercom, Hubspot, Front
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Your APIs, Third party APIs
Your APIs, Third party APIs, Custom integrations
Editor seats
1
Up to 5
Up to 10
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Email support + in-app AI support
Slack channel + in-app AI support
Dedicated CSM + integration support+ Slack channel + in-app AI support
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement
Online click through
Online click through, pay by card
Standard agreement, pay by invoice
Custom, including data processing agreement
Join waitlist
Get started
Get started
Contact us
Start
$500/mo
Per month (paid annually)
Get started
Tickets resolved / credits
Up to 750
Resolve tickets with FAQ / help center material
0.67 credits per
Resolve tickets with complex workflows
1.25 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 5
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Slack channel + in-app AI support
Agreement
Online click through, pay by card
Get started
Scale
$2000/mo
Per month (paid annually)
Get started
Tickets resolved / credits
Up to 4,000
Resolve tickets with FAQ / help center material
0.50 credits per
Resolve tickets with complex workflows
1.00 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 10
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated CSM + integration support+ Slack channel + in-app AI support
Agreement
Standard agreement, pay by invoice
Get started
Enterprise
Contact us
Contract
Contact us
Tickets resolved / credits
4,000+
Resolve tickets with FAQ / help center material
Volume discounts
Resolve tickets with complex workflows
Volume discounts
Channels
Chat, email, voice
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs, Custom integrations
Editor seats
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement
Custom, including data processing agreement
Contact us
Free
$0/mo
Forever
Join waitlist
Tickets resolved / credits
Up to 100,000 lifetime
Resolve tickets with FAQ / help center material
Free
Resolve tickets with complex workflows
Free
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Editor seats
1
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Email support + in-app AI support
Agreement
Online click through
Join waitlist
Start
$500/mo
Per month (paid annually)
Get started
Tickets resolved / credits
Up to 750
Resolve tickets with FAQ / help center material
0.67 credits per
Resolve tickets with complex workflows
1.25 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 5
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Slack channel + in-app AI support
Agreement
Online click through, pay by card
Get started
Scale
$2000/mo
Per month (paid annually)
Get started
Tickets resolved / credits
Up to 4,000
Resolve tickets with FAQ / help center material
0.50 credits per
Resolve tickets with complex workflows
1.00 credits per
Channels
Chat, email
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs
Editor seats
Up to 10
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated CSM + integration support+ Slack channel + in-app AI support
Agreement
Standard agreement, pay by invoice
Get started
Enterprise
Contact us
Contract
Contact us
Tickets resolved / credits
4,000+
Resolve tickets with FAQ / help center material
Volume discounts
Resolve tickets with complex workflows
Volume discounts
Channels
Chat, email, voice
Integrations
Zendesk, Intercom, Hubspot, Front
Help center / FAQs integrations
Data / actions integrations
Your APIs, Third party APIs, Custom integrations
Editor seats
Unlimited
Unlimited conversational testing
Unlimited bulk testing / evals
Account team
Dedicated account team (CSM, engineering, QA) + Slack channel + in-app AI support
Agreement
Custom, including data processing agreement
Contact us

One more thing

We know AI chatbots that read your help center and summarize answers back to your customers are dime-a-dozen. The underlying technology is a commodity.

In fact we believe this so strongly, we’ll handle 100,000 FAQ lookup tickets for free.

Join free waitlist