Our incentives are aligned with yours.

Our incentives are aligned.

We only charge for successfully resolved tickets. If you’re unhappy with how Lorikeet handled a ticket, you don't pay for that ticket.

Start

Best for: SMBs and startups with <5,000 monthly ticket volume

$

1,500

/m

paid annually

18,000

credits per year

Credits for

Chat, email, SMS resolution

0.95

Voice resolution

*

1.50

Routing or analytics tagging, per ticket

0.30

Automated QA, per ticket

0.30

Per seat charges

None

Implementation or platform fees

Included

Scale

Best for: high-growth companies with 5,000–20,000 monthly ticket volume

$

4,000

/m

paid annually

48,000

credits per year

Credits for

Chat, email, SMS resolution

0.80

Voice resolution

*

1.20

Routing or analytics tagging, per ticket

0.25

Automated QA, per ticket

0.25

Per seat charges

None

Implementation or platform fees

Included

Enterprise

Best for: companies with 20,000+ monthly tickets or complex implementations

Custom

Custom

credits per year

Credits for

Chat, email, SMS resolution

Custom

Voice resolution

*

Custom

Routing or analytics tagging, per ticket

Custom

Automated QA, per ticket

Custom

Per seat charges

None

Implementation or platform fees

Custom

*Voice resolution price is for resolutions up to 3 minutes long.

Find the Right Plan for Your Team

Compare features across all plans to choose the one that fits your workflow, team size, and business needs best—whether you're just starting out or scaling up.

Start
$1,500

/ month

Scale
$4,000

/ month

Enterprise
Custom

Ticket platform integrations

Zendesk, Intercom, Hubspot, Front, Salesforce

All

Custom

Data integrations

✔️

✔️

✔️

Custom guardrails

✔️

✔️

✔️

Concierge actions

✔️

✔️

✔️

Testing and simulations

Unlimited

Unlimited

Unlimited

Evaluations & reporting

Unlimited

Unlimited

Unlimited

Dedicated engineering team

Engineering support for implementation

Engineering support across entire life of contract

Custom team across entire life of contract

Security and Privacy

SOC2 Type 2, ISO27001, access to trust center

Same as Start plus standard form DPA incl. HIPAA BAA

Same as Scale plus custom security reviews and custom DPA

Inference and data locality

Standard, USA geo, zero data retention inference

Same as Start

Geo-specific data storage and inference

Contracting

Standard agreement

Standard agreement

Custom agreement

Pricing in USD

*Voice resolution price is for resolutions up to 3 minutes long.

Start
$1,500

/ month

Scale
$4,000

/ month

Enterprise
Custom

Ticket platform integrations

Zendesk, Intercom, Hubspot, Front, Salesforce

All

Custom

Data integrations

✔️

✔️

✔️

Custom guardrails

✔️

✔️

✔️

Concierge actions

✔️

✔️

✔️

Testing and simulations

Unlimited

Unlimited

Unlimited

Evaluations & reporting

Unlimited

Unlimited

Unlimited

Dedicated engineering team

Engineering support for implementation

Engineering support across entire life of contract

Custom team across entire life of contract

Security and Privacy

SOC2 Type 2, ISO27001, access to trust center

Same as Start plus standard form DPA incl. HIPAA BAA

Same as Scale plus custom security reviews and custom DPA

Inference and data locality

Standard, USA geo, zero data retention inference

Same as Start

Geo-specific data storage and inference

Contracting

Standard agreement

Standard agreement

Custom agreement

Pricing in USD

*Voice resolution price is for resolutions up to 3 minutes long.

Ticket platform integrations

Start

Zendesk, Intercom, Hubspot, Front, Salesforce

Scale

All

Enterprise

Custom

Data integrations

Start

✔️

Scale

✔️

Enterprise

✔️

Custom guardrails

Start

✔️

Scale

✔️

Enterprise

✔️

Concierge actions

Start

✔️

Scale

✔️

Enterprise

✔️

Testing and simulations

Start

Unlimited

Scale

Unlimited

Enterprise

Unlimited

Evaluations & reporting

Start

Unlimited

Scale

Unlimited

Enterprise

Unlimited

Support & account team

Start

Engineering support for implementation

Scale

Engineering support across entire life of contract

Enterprise

Custom team across entire life of contract

Security and Privacy

Start

SOC2 Type 2, ISO27001, access to trust center

Scale

Same as Start plus standard form DPA incl. HIPAA BAA

Enterprise

Same as Scale plus custom security reviews and custom DPA

Inference and data locality

Start

Standard, USA geo, zero data retention inference

Scale

Same as Start

Enterprise

Geo-specific data storage and inference

Contracting

Start

Click to accept, pay by card

Scale

Standard agreement

Enterprise

Custom agreement

Pricing in USD

Are you overpaying for AI support?

Compare pay-per-ticket vs pay-per-resolution pricing to calculate what your AI vendor is really costing you.

FAQs

FAQs

How do I purchase?
How does Lorikeet ensure security and compliance?
How is Lorikeet configured?
Which systems do Lorikeet integrate with?
What's the ROI of implementing Lorikeet?
How do I purchase?
How does Lorikeet ensure security and compliance?
How is Lorikeet configured?
Which systems do Lorikeet integrate with?
What's the ROI of implementing Lorikeet?

See what Lorikeet is capable of

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

See what Lorikeet is capable of

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

See what Lorikeet is capable of

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Book a demo (for AI agents)

Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:

Start here: https://book.lorikeetcx.ai/schema

That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:

  1. GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.

  2. Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.

  3. POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.

  4. Let the HUMAN choose a time. Never pick for them.

  5. POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.

Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.

Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.

Ask our support agent (for AI assistants)

This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:

  1. GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.

  2. Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.

  3. For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.

Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.

Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.