Omnichannel support. Seamlessly delivered.
Coach Agent for continuous improvement
Measure what matters across 100% of tickets, not just the 2 to 5% of tickets that answer CSAT surveys
Lorikeet Coach works for AI, human and hybrid support teams. Coach can take support data, turn it into insights and take action
Configurable for the most complex use cases
Handle complex customer needs end-to-end with multi-agent orchestration from coordinating with doctors and pharmacies to helping customers complete urgent remittances and payments.
Compliant AI fit for high stakes industries
Move with speed and precision using both natural language workflows and deterministic guardrails to ensure your Concierge Agent answers every patient, member or customer according to your protocols.
Purpose-built for fintech, healthtech and other regulated use cases.
Transparent AI with fully explainable decisions
Every customer interaction, model choice and action is tracked and fully visible through transparent reasoning tooling
For health tech, fintech and other high stakes and regulated industries, there is full observability, compliance and governance over every response.
Take on the hardest 20% of tickets driving 80% of your support effort
Highly configurable platform for complex needs, with pricing based on resolution - we're incentivized to continuously improve and handle edge cases others can't. Lorikeet's deep partnership includes dedicated forward-deployed product and engineering support for the lifetime of your scale and enterprise contracts
