Trusted agent suite resolving
customer support work end-to-end

Trusted agent suite resolving customer support work end-to-end

Build your customer Concierge to take actions inside the tools your team already uses
Scale and optimize conversational insights and analytics with Lorikeet Coach
Build your customer Concierge to take actions inside the tools your team already uses scale and optimize conversational insights and analytics with Lorikeet Coach
Build your customer Concierge to take actions inside the tools your team already uses
Scale and optimize with conversational insights and analytics from Lorikeet Coach

Purpose-built to handle the full lifecycle of customer support agent enablement.

Specialized agents that work like a team

Lorikeet agent suite with unqiue skills to deliver exceptional customer care

Concierge for Customer Support

Solves customer problems end-to-end precisely by AI-powered skills to provide excellent customer support.

Coach for Continuous Improvement

Offers agent enablement, routing, tagging and advanced analytics to drive compliance, accuracy, and CX quality.

Chat

Chat

Chat

Chat

Email

Email

Email

Email

Voice

Voice

Voice

Voice

SMS

SMS

SMS

SMS

SDK

SDK

SDK

SDK

One platform. Every touchpoint.

Whether customers reach out via phone, chat, email, or SMS, Lorikeet delivers consistent, intelligent support that maintains context across channels.

Lorikeet meets your customers where they're at, then works inside your systems to resolve their issues quickly.

Works with your stack

Plug into the systems you already run—support, CRM, comms, and internal tools.
Connect Lorikeet in seconds to your ticketing system, knowledge base,
and internal tools to seamlessly ingest data and take action for your customers

Complex is our comfort zone

Built for regulated, high-stakes environments where quality and precision matter. Keep customer data where it belongs with local data residency, protected by encryption in transit and at rest. Control who can do what with role-based authentication and access controls, and maintain accountability with audit trails and real-time monitoring.