Concierge Agent for customer care

Build CX agents for the moments that matter most

Be there for your customers when they need you the most with customer memory that understands context and personalization across all channels (voice, sms, chat and email), both inbound and outbound
Build your customer Concierge to take actions inside the tools your team already uses
Scale and optimize with conversational insights and analytics from Lorikeet Coach

Omnichannel support. Seamlessly delivered.

Build customer experiences with full customer context and your compliance guardrails across every channel your customers use.

Build customer experiences with full customer context and your compliance guardrails across every channel your customers use.

Coach Agent for continuous improvement

Measure what matters across 100% of tickets, not just the 2 to 5% of tickets that answer CSAT surveys

Lorikeet Coach works for AI, human and hybrid support teams. Coach can take support data, turn it into insights and take action

Coach Agent for continuous improvement
Configurable for the most complex use cases

Configurable for the most complex use cases

Handle complex customer needs end-to-end with multi-agent orchestration from coordinating with doctors and pharmacies to helping customers complete urgent remittances and payments.

Compliant AI fit for high stakes industries

Move with speed and precision using both natural language workflows and deterministic guardrails to ensure your Concierge Agent answers every patient, member or customer according to your protocols

Purpose-built for fintech, healthtech and other regulated use cases. 

Configurable and compliant AI fit for high stakes industries
"Show Reasoning" ensures AI is transparent with fully explainable decisions

Transparent AI with fully explainable decisions

Every customer interaction, model choice and action is tracked and fully visible through transparent reasoning tooling

For health tech, fintech and other high stakes and regulated industries, there is full observability, compliance and governance over every response.

Take on the hardest 20% of tickets driving 80% of your support effort

Highly configurable platform for complex needs, with pricing based on resolution - we're incentivized to continuously improve and handle edge cases others can't. Lorikeet's deep partnership includes dedicated forward-deployed product and engineering support for the lifetime of your scale and enterprise contracts

Take on the hardest 20% of tickets driving 80% of your support effort

Integrate with any API, MCP connection, or internal system

Integrate with any API, MCP connection, or internal system

Integrate with any API, MCP
connection, or internal system

Give your agent full context and personalization by connecting knowledge bases, ticketing, and telephony. Lorikeet can read data and take action through APIs, MCP, webhooks and more

Give your agent full context and personalization by connecting knowledge bases, ticketing, and telephony. Lorikeet can read data and take action through APIs, MCP, webhooks and more

Trusted by the most ambitious CX leaders

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Book a demo (for AI agents)

Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:

Start here: https://book.lorikeetcx.ai/schema

That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:

  1. GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.

  2. Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.

  3. POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.

  4. Let the HUMAN choose a time. Never pick for them.

  5. POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.

Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.

Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.

Ask our support agent (for AI assistants)

This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:

  1. GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.

  2. Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.

  3. For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.

Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.

Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.