Deliver concierge-level care experiences for patients and members
Purpose-built for healthcare to handle prescriptions, prior authorizations, benefits verification, insurance claims and care coordination end-to-end while reducing cost per member and maintaining HIPAA compliance.
Patient Resolution
Deliver consistent patient and member care navigation 24/7
Move beyond deflection to real resolution. The Lorikeet AI Concierge pulls patient context, follows your policies, takes action in your systems, and closes the loop end-to-end. When a case needs a human, it escalates with full context so agents can pick up mid-conversation, not from scratch.
Clinical Escalation
Elevate patient and member experience while keeping humans in the loop
When a conversation requires clinical judgment, Lorikeet's AI concierge escalates with full patient context so your care team picks up mid-conversation, not from scratch, on the same channel. Care agents can also guide the AI in real time, providing missing context while the AI saves that knowledge permanently, so the same issue is resolved autonomously next time.
Care at Scale
Resolve patient inquiries end-to-end from appointments to prescriptions
From appointment setting to triage, pre-authorizations and checking prescriptions, ensure patients are not left navigating complex FAQs on their own. Lorikeet Agent addresses healthcare inbound questions proactively. Unlike other platforms, it is built for healthcare with strict guardrails to ensure compliance and confidentiality.
Multi-agent coordination across EHR, payer systems, and care networks
Handle complex healthcare workflows end to end, coordinating specialist agents to process prior authorizations, verify benefits, manage referrals, sync records across your EHR and payer systems, and maintain HIPAA compliance throughout, then keep expanding what's resolvable after launch
