Deliver concierge-level care experiences for patients and members
Purpose-built for healthcare to handle prescriptions, prior authorizations, benefits verification, insurance claims and care coordination end-to-end while reducing cost per member and maintaining HIPAA compliance.
Account Resolution
Deliver consistent patient and member care navigation 24/7
Move beyond deflection to real resolution. The Lorikeet AI Concierge pulls patient context, follows your policies, takes action in your systems, and closes the loop end-to-end. When a case needs a human, it escalates with full context so agents can pick up mid-conversation, not from scratch.
Proactive Outreach
Elevate patient and member experience while keeping humans in the loop
When a conversation requires clinical judgment, Lorikeet's AI concierge escalates with full patient context so your care team picks up mid-conversation, not from scratch, on the same channel. Care agents can also guide the AI in real time, providing missing context while the AI saves that knowledge permanently, so the same issue is resolved autonomously next time.
Compliance & Scale
Resolve patient inquiries end-to-end from appointments to prescriptions
From appointment setting to triage, pre-authorizations and checking prescriptions, ensure patients are not left navigating complex FAQs on their own. Lorikeet Agent addresses healthcare inbound questions proactively. Unlike other platforms, it is built for healthcare with strict guardrails to ensure compliance and confidentiality.
Automate the easy 80%. Win back the costly 20%
Multi-agent coordination across core banking, payments and partner systems: Handle complex financial workflows end to end — coordinating specialist agents to file disputes, arrange repayment plans, process loan modifications, and update account records across your systems, then keep expanding what's resolvable after launch.
