Why teams switch: Deploy in days with AI that resolves issues across your systems, not just deflects tickets. Lorikeet is the only platform with AI Product Managers and Forward Deployed Engineering ensuring full compliance for complex support needs.
The Lorikeet difference:
Works with any ticketing system and internal tools
Action-taking AI agents with compliance built-in
Transparent, outcome-based pricing
Deploy in days, not months
Trusted by Airwallex, Linktree, Taptap Send.
Trusted by CX leaders in fintech, health tech and complex industries
What is
?
Kustomer is a CRM platform built for high-volume customer service teams, with particular strength in retail and ecommerce. It aggregates customer interaction history into a unified timeline view, helping agents handle complex cases efficiently. Kustomer has added AI features for automation and routing, but its core strength remains in empowering human agents with rich customer context.
What is Lorikeet?
Lorikeet is an agentic AI platform built for CX teams in complex, regulated industries. Unlike deflection-first tools, Lorikeet agents take real action processing refunds, updating customer records, booking appointments, and closing tickets end-to-end across voice, chat, email, and SMS. Teams get dedicated PM and engineering support, and pay only for resolutions they define as successful.
Lorikeet
vs
Kustomer
See how Lorikeet stacks up
