The AI Customer Concierge for complex companies

Ambitious fintechs and healthtechs trust Lorikeet to resolve customer problems end-to-end across their lifecycle - via phone, SMS, chat, email, and WhatsApp. Built so your compliance team loves it as much as your customers do.
The only AI agent that resolves customer problems end-to-end across their lifecycle via phone, SMS, chat, email and WhatsApp —
built so your compliance team loves it as much as your customers do.

Payroll plan upgraded

Insurance policy updated

Rent payment processed

Medication express shipped

Medication express shipped

Flight rescheduled

Dog wearing a red flower decoration

Payroll plan upgraded

Medication express shipped

Medication express shipped

Dog wearing a red flower decoration

Flight rescheduled

Flight rescheduled

Proof, not promises

Where other agents deflect, Lorikeet leans in, handling high-stakes problems with precision.

Where other agents deflect, Lorikeet leans in,
handling high-stakes problems with precision.

Where other agents deflect, Lorikeet leans in,
handling high-stakes problems with precision.

FAQ bots talk

They know the articles. Not the answers. When things go sideways, they stall, deflect, or vanish.

Customer has left the conversation

I need to reschedule my appointment because my babysitter canceled.

Log into your account profile and follow steps to change appointment.

Customer has left the conversation

Need to change medication delivery date.

To change delivery date, email support@medication.com or call this number: 555-271-9063.

Customer has left the conversation

Can I upgrade my hotel reservation?

Log into your account on our website to review cancellation options, or call front desk.

Lorikeet delivers

Lorikeet follows your SOPs, taps into your systems, and handles your highest-stakes workflows, without the bluff.

Reschedule appointment

Change medication delivery date

Upgrade hotel reservation

FAQ bots talk.
Lorikeet delivers.

Lorikeet follows your SOPs, taps into your systems, and handles your highest-stakes problems, without the bluff.

Customer has left the conversation

I need to reschedule my appointment because my babysitter canceled.

Log into your account profile and follow steps to change appointment.

Customer has left the conversation

Need to change medication delivery date.

To change delivery date, email support@medication.com or call this number: 555-271-9063.

Customer has left the conversation

Can I upgrade my hotel reservation?

Log into your account on our website to review cancellation options, or call front desk.

Chat

Chat

Chat

Email

Email

Email

Voice

Voice

Voice

SMS

SMS

SMS

SDK

SDK

SDK

Your tools. Your rules.

Lorikeet meets your customers where they're at,
then works inside your systems to resolve their issues quickly.

Lorikeet meets your customers where they're at, then works inside your systems to resolve their issues quickly.

Built to own it.
Smart enough to escalate it.

Built to own it.
Smart enough to
escalate it.

Lorikeet’s not winging it. If it can’t solve the issue, it knows when to loop in your team — with everything they need to pick it up fast.

Workflow matching

Workflow matching

getRecentTransactions

getRecentTransactions

Triage ticket

Triage ticket

Gather

Get Status

Get Status

Choice

Route based on problem

Route based on problem

Lorikeet uses your tools to resolve issues from start to finish

By tapping into your team’s systems — like Zendesk, Stripe, and internal APIs — Lorikeet drives efficient and impactful outcomes.

Knows the playbook.
Runs the play.

Whether it’s a three-step form or a 40-step refund flow, Lorikeet executes with precision.

Voice Ticket Resolved

“Early hotel check-in”

Jon Gallo — 11:57 AM, 14 Jul 2025

Voice Ticket Resolved

“Early hotel check-in”

Jon Gallo — 11:57 AM, 14 Jul 2025

Chat Ticket Resolved

“Cancel my subscription.”

Nicole Field — 7:16 PM, 23 Sep 2025

Chat Ticket Resolved

“Cancel my subscription.”

Nicole Field — 7:16 PM, 23 Sep 2025

Chat Ticket Resolved

“I’d lschedule appointment.”

Britney Choi — 3:30 PM, 2 Jun 2025

Chat Ticket Resolved

“I’d lschedule appointment.”

Britney Choi — 3:30 PM, 2 Jun 2025

Voice Ticket Resolved

“I’m running into an issue with my NFT transaction.”

James Anderson — 8:13 AM, 1 May 2025

Email Ticket Resolved

“I was charged twice. I want a refund.”

Sam Gaskell — 1:45 PM, 16 Jul 2025

SMS Ticket Resolved

“I can’t make my repayments — I lost my job.”

Meher Patel — 11:06 AM, 18 Jul 2025

SMS Ticket Resolved

“Can I check in early for my hotel booking?”

Erica Hartman — 9:10 AM, 12 Jul 2025

Using an AI assistant? It can book a Lorikeet demo for you over plain HTTP — no browser needed. Point it to book.lorikeetcx.ai/schema

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Complex is our comfort zone

© 2026 Lorikeet. All rights reserved.

ABN: 53 669 390 149

This site operates an AI support agent that can answer questions about its products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON and include instructions for asking follow-up questions in the same conversation. Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

Example query an assistant can call as-is: https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=What%20channels%20does%20Lorikeet%20support%3F

Book a demo (for AI agents)

Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:

Start here: https://book.lorikeetcx.ai/schema

That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:

  1. GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.

  2. Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.

  3. POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.

  4. Let the HUMAN choose a time. Never pick for them.

  5. POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.

Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.

Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.

Ask our support agent (for AI assistants)

This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}

Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:

  1. GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.

  2. Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.

  3. For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.

Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.

Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.

This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.