Resolve regulated customer inquiries end-to-end
Automate disputes, loan inquiries, payments and compliance cases across every customer channel
Visual
Account Resolution
From deflection to full account resolution
Lorikeet pulls live account context, follows your servicing policies and takes action in core systems: filing disputes, processing payments, verifying identity. When a case requires a specialist or regulatory review, it escalates with full interaction history so your team picks up mid-conversation.
Proactive Outreach
Reach customers before missed payments turn into delinquencies and lost accounts
Turn servicing into proactive outreach payment reminders before late fees, hardship program eligibility, and onboarding follow-ups for new loan and card products. Lorikeet reaches out in the right channel, pulls live account context to personalize the message, and routes to a specialist when the situation requires it.
Visual
Visual
Compliance & Scale
Around-the-clock compliant servicing in any language
Guide customers through account openings, loan applications, payment arrangements and identity verification at any hour, on any channel, in any language. Enforce required disclosures and data handling standards through built-in guardrails that balance conversational flexibility with structured
Visual
Automate the easy 80%. Win back the costly 20%
Multi-agent coordination across core banking, payments and partner systems: Handle complex financial workflows end to end — coordinating specialist agents to file disputes, arrange repayment plans, process loan modifications, and update account records across your systems, then keep expanding what's resolvable after launch.
