Break your AI agent before your customers can

Lorikeet is built simulation-first. Generate scenarios from your real tickets, run them in bulk, attack the agent with adversarial prompts and ship changes only when the results hold.

Simulation-first. Launch with evidence.

Simulations

Test on your real scenarios, not demo scripts

Generate simulations straight from your actual tickets and run them in bulk batches, so every workflow change is tested against the conversations your customers actually have.

Batch diffs

See exactly what changed between runs

Side-by-side batch comparisons show how a workflow edit changed outcomes across hundreds of scenarios, with per-conversation drill-downs when you need to understand a single result.

Guardrail testing

Rehearse the hard conversations before launch

Author adversarial scenarios such as false authority claims, mid-conversation goal switches and prompt injection attempts, then run them as guardrail test scenarios so you know how the agent responds before a real user tries the same tricks.

Trusted by teams who test before they trust

  • “We trust Lorikeet to help us help our customers, and get them real answers.”

    Lindsay Boland

    CX AI Product Lead

  • "We were especially impressed by the way Lorikeet integrates with the tools we already use, saving us valuable time and effort."

    Millie Yang

    Co-Founder and CEO, Breeze

  • "Lorikeet’s customer satisfaction scores are now nearly on par with that of our human agents."

    Daniel Cavagnino

    Operations Manager

  • "Lorikeet’s AI agent is fantastic at connecting customers to the information they want and providing them with near-immediate answers."

    Layla Huang

    Senior Customer Support Manager

Trusted by teams who test before they trust

“We trust Lorikeet to help us help our customers, and get them real answers.”

Lindsay Boland

CX AI Product Lead

Try to break our agent yourself

We publish a live prompt-injection challenge at Own Goal, and third-party red teams test Lorikeet’s defenses on top of our internal testing. We think the fastest way to trust an AI agent is to attack it. Testing reduces risk rather than eliminating it, which is why simulation results pair with runtime guardrails and quality scoring in production.

Frequently asked questions

What is AI agent simulation testing?

Simulation testing runs realistic scenarios against your configured AI agent before customers ever talk to it. Lorikeet generates simulations from historical tickets and synthetic scenarios, runs them in bulk batches, and shows projected resolution quality and knowledge gaps so problems surface in testing rather than production.

Can I test my AI agent with adversarial prompts?

Yes. You can author adversarial scenarios, including gaslighting, false authority claims, mid-conversation goal switches and prompt injection attempts, and run them as simulations and guardrail test scenarios. Adversarial testing reduces risk rather than eliminating it, so results pair with runtime guardrails in production.

What are simulation suites?

Suites are grouped sets of scenarios you keep and re-run after workflow changes. Because the same scenarios run against every version, side-by-side diffs show exactly what a change improved or broke before anything reaches customers.

Does Lorikeet test its own defenses?

Yes, three ways: continuous internal adversarial testing, third-party red-team engagements, and Own Goal, a public prompt-injection challenge where anyone can try to break a live Lorikeet agent.

How do simulations fit with guardrails and QA?

They cover different moments: simulations test behavior before launch, runtime guardrails check conversations in production, and Coach scores conversation quality afterward. Together they form the layered quality controls that regulated support teams need.