Why teams switch: Get enterprise outcomes without services-heavy implementation. Team of specialist agents with reusable playbooks your ops team can evolve over time.
The Lorikeet difference:
Specialized agents for tagging, resolution, QA
Pilot fast → scale predictably
Works with your existing stack
Outcome-aligned pricing
Trusted by CX leaders in fintech, health tech and complex industries
What is
?
Sierra is an enterprise AI customer service platform founded by Bret Taylor and Clay Baird. Built for large consumer brands, Sierra uses conversational AI across voice and chat to handle customer interactions. It's positioned as a premium enterprise solution with a strong focus on brand-aligned AI experiences.
What is Lorikeet?
Lorikeet is an agentic AI platform built for CX teams in complex, regulated industries. Unlike deflection-first tools, Lorikeet agents take real action processing refunds, updating customer records, booking appointments, and closing tickets end-to-end across voice, chat, email, and SMS. Teams get dedicated PM and engineering support, and pay only for resolutions they define as successful.
Lorikeet
vs
Sierra
See how Lorikeet stacks up
