Why teams switch: When deflection isn't enough, Lorikeet AI takes action—updates orders, processes refunds, books appointments. Get dedicated implementation support with outcome-aligned pricing based on successful resolutions.
The Lorikeet difference:
Action-taking, not just answering
Team of specialist agents
Highly configurable, with PM and eng support to implement
Built for regulated industries
Trusted by CX leaders in fintech, health tech and complex industries
What is
?
Fin is Intercom's native AI agent, built to deflect support tickets using your existing Intercom knowledge base and help centre content. It works best for teams already on Intercom who want to automate simple FAQ-style queries across chat. Fin charges $0.99 per "resolution" using Intercom's own definition of what counts as resolved, not yours.
What is Lorikeet?
Lorikeet is an agentic AI platform built for CX teams in complex, regulated industries. Unlike deflection-first tools, Lorikeet agents take real action processing refunds, updating customer records, booking appointments, and closing tickets end-to-end across voice, chat, email, and SMS. Teams get dedicated PM and engineering support, and pay only for resolutions they define as successful.
Lorikeet
vs
Fin
See how Lorikeet stacks up
