Why teams switch: Deploy AI that takes action inside your tools in days, achieving true resolution beyond deflection. Highly configurable agents work across systems to complete tasks, not just provide answers.
Use Lorikeet with Zendesk and any other ticketing system.
The Lorikeet difference:
Action-oriented, not just conversational
Connects instantly to any ticketing system
Deploy in days with reusable SOPs
Transparent, per-resolution pricing
Trusted by Airwallex, Linktree, Taptap Send.
Trusted by CX leaders in fintech, health tech and complex industries
What is
?
Zendesk is one of the world's largest customer service platforms, and Zendesk AI is its suite of AI capabilities built on top of its existing ticketing and help desk infrastructure. It uses AI to auto-classify tickets, suggest responses, and deflect queries to self-service. Zendesk AI is an enhancement to an established help desk, not a purpose-built agentic platform.
What is Lorikeet?
Lorikeet is an agentic AI platform built for CX teams in complex, regulated industries. Unlike deflection-first tools, Lorikeet agents take real action processing refunds, updating customer records, booking appointments, and closing tickets end-to-end across voice, chat, email, and SMS. Teams get dedicated PM and engineering support, and pay only for resolutions they define as successful.
Lorikeet
vs
Zendesk
See how Lorikeet stacks up
