The future of CX needs
humans more than ever
The future of CX needs humans more than ever
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience.
We’re looking for people excited to work at the intersection of CX and AI
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience. We’re looking for people excited to work at the intersection of CX and AI
Open Positions
Here are some open CX roles you might be interested in.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Hatler
GTM AI Specialist
This role is about building high-impact, end-to-end AI systems—especially RAG pipelines and intelligent internal tools—to supercharge Halter’s support, customer-facing, and commercial workflows in a fast-moving, highly collaborative environment.
Auckland
Hatler
GTM AI Specialist
This role is about building high-impact, end-to-end AI systems—especially RAG pipelines and intelligent internal tools—to supercharge Halter’s support, customer-facing, and commercial workflows in a fast-moving, highly collaborative environment.
Auckland
Kantoko
Customer Support Manager
Kantoko is hiring a Customer Support Manager to build and lead scalable customer operations—designing systems, automation, and a high-performing team to deliver an exceptional end-to-end patient experience as the company rapidly expands ADHD care across Australia.
Sydney, Australia
Kantoko
Customer Support Manager
Kantoko is hiring a Customer Support Manager to build and lead scalable customer operations—designing systems, automation, and a high-performing team to deliver an exceptional end-to-end patient experience as the company rapidly expands ADHD care across Australia.
Sydney, Australia
Eucalyptus
Patient Support Operations Manager
The role leads Eucalyptus’s global patient support operations, building scalable systems, leveraging AI and data to drive efficiency, and ensuring exceptional, reliable care experiences for every patient.
Sydney, Australia
Eucalyptus
Patient Support Operations Manager
The role leads Eucalyptus’s global patient support operations, building scalable systems, leveraging AI and data to drive efficiency, and ensuring exceptional, reliable care experiences for every patient.
Sydney, Australia
Jiffy
Customer Experience Supervisor
The Customer Experience Supervisor at Jiffy.com leads data-driven process improvements, automation initiatives, and cross-functional collaboration to enhance customer satisfaction, streamline operations, and create a faster, more seamless customer journey.
Plano, TX
Jiffy
Customer Experience Supervisor
The Customer Experience Supervisor at Jiffy.com leads data-driven process improvements, automation initiatives, and cross-functional collaboration to enhance customer satisfaction, streamline operations, and create a faster, more seamless customer journey.
Plano, TX
Luminance
Senior Customer Solutions Engineer
As a Senior Customer Solutions Engineer at Luminance, you’ll act as a technical expert on the company’s Legal-Grade™ AI platform, collaborating with Sales, Product, and Customer Success teams to design, build, and implement seamless integrations across enterprise systems like Salesforce, ServiceNow, and Slack.
London, England, United Kingdom
Luminance
Senior Customer Solutions Engineer
As a Senior Customer Solutions Engineer at Luminance, you’ll act as a technical expert on the company’s Legal-Grade™ AI platform, collaborating with Sales, Product, and Customer Success teams to design, build, and implement seamless integrations across enterprise systems like Salesforce, ServiceNow, and Slack.
London, England, United Kingdom
Roku
Senior Customer Support Operations Manager
As Sr. Customer Support Operations Manager at Roku, you’ll design, document, and standardize workflows and SOPs for outsourced support teams, optimize operational processes, and leverage data, AI, and automation to improve efficiency and customer experience.
Austin, TX
Roku
Senior Customer Support Operations Manager
As Sr. Customer Support Operations Manager at Roku, you’ll design, document, and standardize workflows and SOPs for outsourced support teams, optimize operational processes, and leverage data, AI, and automation to improve efficiency and customer experience.
Austin, TX
OpenAI
Customer Service Systems Engineer
A technical role focused on building AI-powered systems to streamline and automate customer support operations.As a Support Systems Engineer at OpenAI, you’ll design, build, and optimize scalable systems that power global customer support operations. You’ll develop and automate solutions within Salesforce Service Cloud.
San Francisco, CA
OpenAI
Customer Service Systems Engineer
A technical role focused on building AI-powered systems to streamline and automate customer support operations.As a Support Systems Engineer at OpenAI, you’ll design, build, and optimize scalable systems that power global customer support operations. You’ll develop and automate solutions within Salesforce Service Cloud.
San Francisco, CA
Coinbase
Consumer Senior Program Lead (CX Programs) - Remote in US
As a Program Manager for Coinbase One, you will own and enhance the end-to-end CX experience across Priority Support, Coinbase One Card, and Account Protection, analyze contact drivers to reduce friction, improve customer satisfaction and retention, optimize processes
Remote in US
Coinbase
Consumer Senior Program Lead (CX Programs) - Remote in US
As a Program Manager for Coinbase One, you will own and enhance the end-to-end CX experience across Priority Support, Coinbase One Card, and Account Protection, analyze contact drivers to reduce friction, improve customer satisfaction and retention, optimize processes
Remote in US
Amber
Strategy & Operations Analyst (AI Specialist)
The Strategy & Operations Analyst (AI Specialist) role at Amber focuses on leveraging data and AI to improve efficiency, automate workflows, and enhance decision-making across Operations, Product, and Technology
Melbourne, Australia
Amber
Strategy & Operations Analyst (AI Specialist)
The Strategy & Operations Analyst (AI Specialist) role at Amber focuses on leveraging data and AI to improve efficiency, automate workflows, and enhance decision-making across Operations, Product, and Technology
Melbourne, Australia
Boulevard
Support Operations Manager
The Support Operations Manager at Boulevard oversees the tools, systems, and processes that power the Support organization—managing platforms like Salesforce, Intercom, and Jira; driving strategic initiatives; optimizing workflows through automation and data
Remote (United States)
Boulevard
Support Operations Manager
The Support Operations Manager at Boulevard oversees the tools, systems, and processes that power the Support organization—managing platforms like Salesforce, Intercom, and Jira; driving strategic initiatives; optimizing workflows through automation and data
Remote (United States)
TikTok
Senior Product Manager (AI-Powered Customer Support) - Customer Service Platform (San Jose)
The Product Manager role at TikTok focuses on building and scaling AI-driven customer service automation by developing intelligent feedback handling
San Jose, CA
TikTok
Senior Product Manager (AI-Powered Customer Support) - Customer Service Platform (San Jose)
The Product Manager role at TikTok focuses on building and scaling AI-driven customer service automation by developing intelligent feedback handling
San Jose, CA
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.
ABN: 53 669 390 149