The future of CX needs
humans more than ever
The future of CX needs humans more than ever
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience.
We’re looking for people excited to work at the intersection of CX and AI
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience. We’re looking for people excited to work at the intersection of CX and AI
Open Positions
Here are some open CX roles you might be interested in.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Bodily
Customer Experience Lead
Part-time remote Customer Support role managing all customer interactions and tools like Gorgias, Shopify, and AI assistants to deliver empathetic, efficient support for a women's health brand.
United States – Remote
Bodily
Customer Experience Lead
Part-time remote Customer Support role managing all customer interactions and tools like Gorgias, Shopify, and AI assistants to deliver empathetic, efficient support for a women's health brand.
United States – Remote
Squarespace
AI and Automation Lead
Lead the strategy and implementation of AI and automation initiatives within Squarespace’s Customer Operations to enhance support efficiency and customer experience.
United States
Squarespace
AI and Automation Lead
Lead the strategy and implementation of AI and automation initiatives within Squarespace’s Customer Operations to enhance support efficiency and customer experience.
United States
Thrive Causemetics Inc.
Director of Customer Experience
Lead Thrive Causemetics’ Customer Experience team, driving customer support excellence across channels while leveraging AI, automation, and CX technologies to scale service efficiency and personalization.
Los Angeles, CA
Thrive Causemetics Inc.
Director of Customer Experience
Lead Thrive Causemetics’ Customer Experience team, driving customer support excellence across channels while leveraging AI, automation, and CX technologies to scale service efficiency and personalization.
Los Angeles, CA
Sharetown
CX Administrator
The CX Administrator will optimize and automate Sharetown's Zendesk platform and its integrations to enhance customer support efficiency through AI tools and smart workflows.
Utah (Remote)
Sharetown
CX Administrator
The CX Administrator will optimize and automate Sharetown's Zendesk platform and its integrations to enhance customer support efficiency through AI tools and smart workflows.
Utah (Remote)
Heidi Health
Head of Customer Support
Join a fast-growing healthtech startup using AI to cut clinical admin time in half, modernize healthcare documentation, and scale globally with world-class teams, ambitious goals, and strong VC backing.
Melbourne, Australia
Heidi Health
Head of Customer Support
Join a fast-growing healthtech startup using AI to cut clinical admin time in half, modernize healthcare documentation, and scale globally with world-class teams, ambitious goals, and strong VC backing.
Melbourne, Australia
Grüns
Manager, AI & Automation, Customer Experience
A a remote leadership position focused on building and optimizing AI-driven customer experience and automation workflows, requiring cross-functional collaboration, data-driven decision-making, and expertise in conversational AI platforms.
New York, NY.Remote
Grüns
Manager, AI & Automation, Customer Experience
A a remote leadership position focused on building and optimizing AI-driven customer experience and automation workflows, requiring cross-functional collaboration, data-driven decision-making, and expertise in conversational AI platforms.
New York, NY.Remote
Granted
CX Team Lead
A high-impact leadership position for a CX Team Lead to manage and scale a Healthcare Advocacy team, driving workflows, automation strategy, and cross-functional collaboration, with a mission-driven seed-stage company transforming how Americans navigate healthcare.
New York, NY
Granted
CX Team Lead
A high-impact leadership position for a CX Team Lead to manage and scale a Healthcare Advocacy team, driving workflows, automation strategy, and cross-functional collaboration, with a mission-driven seed-stage company transforming how Americans navigate healthcare.
New York, NY
Webull Financial
Customer Experience Manager
This role is a Customer Experience Manager position based in St. Petersburg, FL, leading frontline support teams across multiple service channels, driving QA, training, automation, and global CX operations.
Saint Petersburg, Florida
Webull Financial
Customer Experience Manager
This role is a Customer Experience Manager position based in St. Petersburg, FL, leading frontline support teams across multiple service channels, driving QA, training, automation, and global CX operations.
Saint Petersburg, Florida
Quince
CX AI Workflow Specialist
You are responsible for designing, optimizing, and maintaining AI-driven customer support workflows to enhance service quality, efficiency, and consistency
San Francisco, CA
Quince
CX AI Workflow Specialist
You are responsible for designing, optimizing, and maintaining AI-driven customer support workflows to enhance service quality, efficiency, and consistency
San Francisco, CA
Honeybook
CX AI Operations Lead
This is a customer support role focused on scaling and automating support operations using AI toos like Intercom Fin and workflow automation systems
San Francisco, CA
Honeybook
CX AI Operations Lead
This is a customer support role focused on scaling and automating support operations using AI toos like Intercom Fin and workflow automation systems
San Francisco, CA
Aquila Software Group
Customer Support Specialist, Infinity (Remote)
Provide technical support and troubleshooting for Infinity Software’s lending platform, managing customer inquiries and leveraging AI-enhanced tools to improve efficiency, client satisfaction, and support workflows.
Nevada, United States
Aquila Software Group
Customer Support Specialist, Infinity (Remote)
Provide technical support and troubleshooting for Infinity Software’s lending platform, managing customer inquiries and leveraging AI-enhanced tools to improve efficiency, client satisfaction, and support workflows.
Nevada, United States
Anima
Customer Support Operations Lead
The position leads Anima’s customer support operations, handling customer queries, troubleshooting, and documentation while designing processes and automations to improve efficiency, with responsibility for building scalable support workflows and shaping the future support team.
London, England
Anima
Customer Support Operations Lead
The position leads Anima’s customer support operations, handling customer queries, troubleshooting, and documentation while designing processes and automations to improve efficiency, with responsibility for building scalable support workflows and shaping the future support team.
London, England
Rippling
Customer Support Specialist, Spend
Supporrt Rippling’s customer support function by troubleshooting issues, guiding clients on product usage, and escalating improvements. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
Remote (United States)
Rippling
Customer Support Specialist, Spend
Supporrt Rippling’s customer support function by troubleshooting issues, guiding clients on product usage, and escalating improvements. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
Remote (United States)
Bamboo Health
Customer Support Specialist-BH
As a Customer Support Specialist, you’ll play a key role in driving customer satisfaction, developing Omni Channel outcomes, and contributing insights for informed change.
United States (Remote)
Bamboo Health
Customer Support Specialist-BH
As a Customer Support Specialist, you’ll play a key role in driving customer satisfaction, developing Omni Channel outcomes, and contributing insights for informed change.
United States (Remote)
Apprentify
Customer Support Agent
The role is centered around learning to deliver customer support while building and running AI-driven support workflows. You’ll leverage automation to keep response times low, resolve issues efficiently, and help scale support beyond human capacity.
Guildford, England
Apprentify
Customer Support Agent
The role is centered around learning to deliver customer support while building and running AI-driven support workflows. You’ll leverage automation to keep response times low, resolve issues efficiently, and help scale support beyond human capacity.
Guildford, England
Notion
AI QA Specialist
Seeking an AI Support QA Specialist to raise the quality bar for Notion’s AI-powered support
Remote (United States)
Notion
AI QA Specialist
Seeking an AI Support QA Specialist to raise the quality bar for Notion’s AI-powered support
Remote (United States)
Magai
Customer Support Specialist
We’re seeking an exceptional Customer Success Specialist who, as our user base rapidly expands, will combine deep empathy with technical AI expertise to bridge our innovative platform
United States
Magai
Customer Support Specialist
We’re seeking an exceptional Customer Success Specialist who, as our user base rapidly expands, will combine deep empathy with technical AI expertise to bridge our innovative platform
United States
Polar Analytics
Customer Support Specialist - US
At Polar, Customer Support turns empathy and expertise into insights that power DTC growth.
Remote (United States)
Polar Analytics
Customer Support Specialist - US
At Polar, Customer Support turns empathy and expertise into insights that power DTC growth.
Remote (United States)
Firecrawl
Customer Support Engineer Agent (AI Agents Only)
This is a Founding Support Engineer role, and need an AI-first, automation-heavy solution to handle support requests across email, Discord, and Pylon that are starting to pile up.
Remote (United States)
Firecrawl
Customer Support Engineer Agent (AI Agents Only)
This is a Founding Support Engineer role, and need an AI-first, automation-heavy solution to handle support requests across email, Discord, and Pylon that are starting to pile up.
Remote (United States)
OpenAI
AI Technical Support Specialist
Looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our Customers and build our post-AGI support team with us.
San Francisco, CA
OpenAI
AI Technical Support Specialist
Looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our Customers and build our post-AGI support team with us.
San Francisco, CA
Nespresso
Digital Content Specialist - AI, Self Service
Implement customer-service focused chatbots, where you will design, author, and manage conversational journeys using NLU/NLP and/or Generative AI models to facilitate seamless communication with customers via text chat.
New York, NY
Nespresso
Digital Content Specialist - AI, Self Service
Implement customer-service focused chatbots, where you will design, author, and manage conversational journeys using NLU/NLP and/or Generative AI models to facilitate seamless communication with customers via text chat.
New York, NY
Replit
Support Engineering Manager
As our Support Engineering Manager, you'll directly influence how users experience our platform, removing barriers that stand between them and their creative potential.
Foster City, CA
Replit
Support Engineering Manager
As our Support Engineering Manager, you'll directly influence how users experience our platform, removing barriers that stand between them and their creative potential.
Foster City, CA
Need inspiration for your JD?
At Lorikeet, we actively help our customers shape what is required for the CX AI automation specialist role drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.
Need inspiration for your JD?
At Lorikeet, we actively help our customers shape what is required for the CX AI automation specialist role drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.
Need inspiration for your JD?
At Lorikeet, we actively help our customers shape what is required for the CX AI automation specialist role drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2025 Lorikeet. All rights reserved.