The future of CX needs
humans more than ever
The future of CX needs humans more than ever
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience.
We’re looking for people excited to work at the intersection of CX and AI
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience. We’re looking for people excited to work at the intersection of CX and AI
Open Positions
Here are some open CX roles you might be interested in.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Stripe
Product Support, Bridge
Join bridge to own and resolve complex technical customer issues while using data, APIs, and cross-functional collaboration to scale and continuously improve product support operations and user experience.
Full-Time
Bridge HQ, USA
Stripe
Product Support, Bridge
Join bridge to own and resolve complex technical customer issues while using data, APIs, and cross-functional collaboration to scale and continuously improve product support operations and user experience.
Full-Time
Bridge HQ, USA
Deliveroo
Process Manager Marketplace Support
Drive cross-functional, data-led process improvements to enhance customer and agent experience across the marketplace while ensuring operational efficiency, compliance, and alignment with strategic goals.
Full-Time
London - The River Building HQ
Deliveroo
Process Manager Marketplace Support
Drive cross-functional, data-led process improvements to enhance customer and agent experience across the marketplace while ensuring operational efficiency, compliance, and alignment with strategic goals.
Full-Time
London - The River Building HQ
Taskrabbit`
Customer Support Tools & Systems Specialist
This role supports and improves Taskrabbit’s customer service technology - especially Zendesk, chatbots, and automation by maintaining systems, collaborating cross-functionally, and learning to optimize tools.
Full-Time
London, England
Taskrabbit`
Customer Support Tools & Systems Specialist
This role supports and improves Taskrabbit’s customer service technology - especially Zendesk, chatbots, and automation by maintaining systems, collaborating cross-functionally, and learning to optimize tools.
Full-Time
London, England
Zelt
Customer Support Specialist
Be the trusted first point of contact for Zelt customers, guiding them through complex HR, payroll, and IT workflows while proactively improving the product and customer experience through thoughtful, people-first support.
Full-Time
London, England
Zelt
Customer Support Specialist
Be the trusted first point of contact for Zelt customers, guiding them through complex HR, payroll, and IT workflows while proactively improving the product and customer experience through thoughtful, people-first support.
Full-Time
London, England
Viator
Process Automation Lead
Lead the design and implementation of AI-driven, automated and human-assisted customer support processes that optimize workflows, reduce friction and cost, and deliver a seamless, scalable 10/10 customer experience across Viator’s service journey.
Full-Time
London, England
Viator
Process Automation Lead
Lead the design and implementation of AI-driven, automated and human-assisted customer support processes that optimize workflows, reduce friction and cost, and deliver a seamless, scalable 10/10 customer experience across Viator’s service journey.
Full-Time
London, England
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving technical/general support excellence in the Americas
Full-Time
San Francisco, California
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving technical/general support excellence in the Americas
Full-Time
San Francisco, California
Notion
Head of Support, APAC
Senior support leader designing strategy, scaling teams, and driving technical/general support excellence in APAC
Full-Time
Sydney, Australia
Notion
Head of Support, APAC
Senior support leader designing strategy, scaling teams, and driving technical/general support excellence in APAC
Full-Time
Sydney, Australia
Linear
Product Support Specialist (APAC)
First Product Support Specialist in APAC handling customer issues, onboarding, bug reproduction, and driving regional expansion
Full-Time
Australia
Linear
Product Support Specialist (APAC)
First Product Support Specialist in APAC handling customer issues, onboarding, bug reproduction, and driving regional expansion
Full-Time
Australia
Pelico
Customer Experience Specialist US
Customer Experience Engineer providing technical support, troubleshooting, integrations, and customer enablement to ensure successful adoption of Pelico’s factory operations platform.
Full-Time
Miami, FL
Pelico
Customer Experience Specialist US
Customer Experience Engineer providing technical support, troubleshooting, integrations, and customer enablement to ensure successful adoption of Pelico’s factory operations platform.
Full-Time
Miami, FL
Ramp
Associate Manager | Customer Experience
Associate Manager leading Ramp’s frontline CX team, driving performance, coaching agents, and ensuring fast, empathetic, high-quality customer support.
Full-Time
Florida, United States
Ramp
Associate Manager | Customer Experience
Associate Manager leading Ramp’s frontline CX team, driving performance, coaching agents, and ensuring fast, empathetic, high-quality customer support.
Full-Time
Florida, United States
Whisker
Customer Experience - Conversational AI Designer
Conversational AI Designer crafting natural, empathetic AI interactions across chat, email, and voice to deliver on-brand, efficient, and human-centered customer experiences.
Full-Time
Auburn Hills, MI
Whisker
Customer Experience - Conversational AI Designer
Conversational AI Designer crafting natural, empathetic AI interactions across chat, email, and voice to deliver on-brand, efficient, and human-centered customer experiences.
Full-Time
Auburn Hills, MI
Hatler
GTM AI Specialist
This role is about building high-impact, end-to-end AI systems—especially RAG pipelines and intelligent internal tools—to supercharge Halter’s support, customer-facing, and commercial workflows in a fast-moving, highly collaborative environment.
Full-Time
Auckland
Hatler
GTM AI Specialist
This role is about building high-impact, end-to-end AI systems—especially RAG pipelines and intelligent internal tools—to supercharge Halter’s support, customer-facing, and commercial workflows in a fast-moving, highly collaborative environment.
Full-Time
Auckland
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149