The future of CX needs
humans more than ever
The future of CX needs humans more than ever
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience.
We’re looking for people excited to work at the intersection of CX and AI
We envision a future where human and AI support agents collaborate to deliver a seamless concierge experience. We’re looking for people excited to work at the intersection of CX and AI
Open Positions
Here are some open CX roles you might be interested in.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Systems Enablement Manager, Customer Service
Drive AI-powered automated workflows to scale customer service and reduce manual agent workload.
Full-Time
Remote
Hopper
Systems Enablement Manager, Customer Service
Drive AI-powered automated workflows to scale customer service and reduce manual agent workload.
Full-Time
Remote
Jane App
Customer Support Lead
Lead 60+ person support org using AI tools like Claude to drive quality and coaching improvements.
Full-Time
Remote
Jane App
Customer Support Lead
Lead 60+ person support org using AI tools like Claude to drive quality and coaching improvements.
Full-Time
Remote
ANZ
Senior Designer
Design AI conversational experiences for banking customers, delivering simple digital interactions.
Full-Time
Docklands, Victoria, Australia
ANZ
Senior Designer
Design AI conversational experiences for banking customers, delivering simple digital interactions.
Full-Time
Docklands, Victoria, Australia
Commonwealth Bank
Conversational AI Specialist - Business Banking
Build customer-facing Agentic AI services for business banking at one of Australia's top banks.
Full-Time
Sydney, New South Wales, Australia
Commonwealth Bank
Conversational AI Specialist - Business Banking
Build customer-facing Agentic AI services for business banking at one of Australia's top banks.
Full-Time
Sydney, New South Wales, Australia
Foundever
Conversational AI Delivery Manager
Oversee end-to-end delivery of chatbot and voicebot projects, from implementation to optimization.
Full-Time
Šarišské Michaľany, Presov, Slovakia
Foundever
Conversational AI Delivery Manager
Oversee end-to-end delivery of chatbot and voicebot projects, from implementation to optimization.
Full-Time
Šarišské Michaľany, Presov, Slovakia
Accenture UK & Ireland
Customer Experience & Contact Platform Architect (CCaaS)
Architect CCaaS solutions and CX contact platforms for enterprise clients at Accenture.
Full-Time
London Area, United Kingdom
Accenture UK & Ireland
Customer Experience & Contact Platform Architect (CCaaS)
Architect CCaaS solutions and CX contact platforms for enterprise clients at Accenture.
Full-Time
London Area, United Kingdom
Tipico
Product Manager - Business Systems (m/f/x)
Own operations platform roadmap, delivering automation across customer and franchise operations.
Full-Time
San Ġiljan, Saint Julian's, Malta
Tipico
Product Manager - Business Systems (m/f/x)
Own operations platform roadmap, delivering automation across customer and franchise operations.
Full-Time
San Ġiljan, Saint Julian's, Malta
Confidential
Head of Customer Care
Lead customer care scaling with AI, RPA, and automation across global support teams.
Full-Time
Madrid, Community of Madrid, Spain
Confidential
Head of Customer Care
Lead customer care scaling with AI, RPA, and automation across global support teams.
Full-Time
Madrid, Community of Madrid, Spain
GoFundMe
Director, Customer Care
Lead global customer care org, driving AI automation, self-service, and operational innovation.
Full-Time
Dublin, County Dublin, Ireland
GoFundMe
Director, Customer Care
Lead global customer care org, driving AI automation, self-service, and operational innovation.
Full-Time
Dublin, County Dublin, Ireland
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
Altum Consulting
Associate Manager CX, AI Support
Optimize multi-channel AI support operations for a digital subscription customer experience team.
Full-Time
Trenton, NJ
Altum Consulting
Associate Manager CX, AI Support
Optimize multi-channel AI support operations for a digital subscription customer experience team.
Full-Time
Trenton, NJ
Maven AGI
Customer Experience Manager
Manage enterprise CX delivery on an AI platform, ensuring autonomous support meets customer needs.
Full-Time
Remote
Maven AGI
Customer Experience Manager
Manage enterprise CX delivery on an AI platform, ensuring autonomous support meets customer needs.
Full-Time
Remote
Palmetto
AI Optimization Analyst
Scale AI-first omnichannel support experience, optimizing chatbots and automated customer workflows.
Full-Time
Charlotte, NC
Palmetto
AI Optimization Analyst
Scale AI-first omnichannel support experience, optimizing chatbots and automated customer workflows.
Full-Time
Charlotte, NC
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Zywave
Customer Operations Analyst
Build CX reporting and analytics while enabling AI adoption across global customer operations.
Full-Time
Remote
Zywave
Customer Operations Analyst
Build CX reporting and analytics while enabling AI adoption across global customer operations.
Full-Time
Remote
Coinbase
Operational Excellence Manager
Drive CX operational excellence through self-service, automation, and AI-powered support optimization.
Full-Time
Remote
Coinbase
Operational Excellence Manager
Drive CX operational excellence through self-service, automation, and AI-powered support optimization.
Full-Time
Remote
Suppli
Customer Support Specialist
Own CX from day one at an early-stage startup, using AI daily to resolve issues and improve products.
Full-Time
Remote
Suppli
Customer Support Specialist
Own CX from day one at an early-stage startup, using AI daily to resolve issues and improve products.
Full-Time
Remote
Google
Staff Software Developer, Google Cloud, Applied AI
Lead development of cloud contact center software integrating AI agents across chat and voice.
Full-Time
Waterloo, Ontario, Canada
Google
Staff Software Developer, Google Cloud, Applied AI
Lead development of cloud contact center software integrating AI agents across chat and voice.
Full-Time
Waterloo, Ontario, Canada
Quantiphi
Conversational AI Architect
Architect enterprise conversational AI solutions across chatbot and voice using Dialogflow CX.
Full-Time
Canada (Remote)
Quantiphi
Conversational AI Architect
Architect enterprise conversational AI solutions across chatbot and voice using Dialogflow CX.
Full-Time
Canada (Remote)
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Bumble Inc.
Manager, AI Support Experience and Tooling
Build and optimize AI-driven support workflows in Sierra AI and Zendesk to scale customer support.
Full-Time
New York, NY
Bumble Inc.
Manager, AI Support Experience and Tooling
Build and optimize AI-driven support workflows in Sierra AI and Zendesk to scale customer support.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Flip
Product Manager
Own product roadmap for AI-powered call automation solving CX at scale across eCommerce and Healthcare.
Full-Time
Marina del Rey, CA
Flip
Product Manager
Own product roadmap for AI-powered call automation solving CX at scale across eCommerce and Healthcare.
Full-Time
Marina del Rey, CA
Billtrust
Customer Support Automation Specialist
Optimize AI chatbot and knowledge base to improve self-service and case deflection rates
Full-Time
Remote
Billtrust
Customer Support Automation Specialist
Optimize AI chatbot and knowledge base to improve self-service and case deflection rates
Full-Time
Remote
Nmble Hiring Solutions
AI Conversational Designer
Design and optimize conversational AI flows across IVR, messaging, and digital customer channels
Full-Time
Remote
Nmble Hiring Solutions
AI Conversational Designer
Design and optimize conversational AI flows across IVR, messaging, and digital customer channels
Full-Time
Remote
Topstep
Support Optimization Manager AI & Automation
Build and optimize AI-driven support workflows and Fin automation within Intercom
Full-Time
Remote
Topstep
Support Optimization Manager AI & Automation
Build and optimize AI-driven support workflows and Fin automation within Intercom
Full-Time
Remote
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
ektello
Associate CX Manager, AI Support
Optimize multi-channel CX ops, build AI chatbot flows, and automate support workflows
Full-Time
Englewood Cliffs, NJ
ektello
Associate CX Manager, AI Support
Optimize multi-channel CX ops, build AI chatbot flows, and automate support workflows
Full-Time
Englewood Cliffs, NJ
Dropbox
Support Enablement Engineer Intern (Summer 2026)
Implement AI-driven enablement initiatives that transform customer support operations.
Full-Time
Remote (Canada)
Dropbox
Support Enablement Engineer Intern (Summer 2026)
Implement AI-driven enablement initiatives that transform customer support operations.
Full-Time
Remote (Canada)
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Motion Recruitment
Customer Experience Manager
Optimize multi-channel support operations using intelligent automation and chatbot tools.
Full-Time
Englewood Cliffs, NJ (Hybrid)
Motion Recruitment
Customer Experience Manager
Optimize multi-channel support operations using intelligent automation and chatbot tools.
Full-Time
Englewood Cliffs, NJ (Hybrid)
Aura
Lead, CX Knowledge Management
Own CX knowledge systems powering both human agents and AI-assisted customer experiences.
Full-Time
Remote (US)
Aura
Lead, CX Knowledge Management
Own CX knowledge systems powering both human agents and AI-assisted customer experiences.
Full-Time
Remote (US)
Savvy Wealth
Director of Client Experience
Build and scale a tech-enabled, AI-powered client servicing function for a wealth platform.
Full-Time
New York, NY
Savvy Wealth
Director of Client Experience
Build and scale a tech-enabled, AI-powered client servicing function for a wealth platform.
Full-Time
New York, NY
Zillow
Senior Quality Insights Manager
Lead AI-powered quality insights to drive customer experience improvements across support teams.
Full-Time
Remote (US)
Zillow
Senior Quality Insights Manager
Lead AI-powered quality insights to drive customer experience improvements across support teams.
Full-Time
Remote (US)
Mural Health
Customer Experience Specialist
Build and scale CX support using AI tools and automation for clinical trial participants.
Full-Time
Remote
Mural Health
Customer Experience Specialist
Build and scale CX support using AI tools and automation for clinical trial participants.
Full-Time
Remote
Certn
Support Automation Engineer I
Resolve support tickets using software engineering and AI tools to build scalable automation at background check company.
Full-Time
Toronto, Ontario, Canada (Remote)
Certn
Support Automation Engineer I
Resolve support tickets using software engineering and AI tools to build scalable automation at background check company.
Full-Time
Toronto, Ontario, Canada (Remote)
Human Health
Customer Support Associate
Manage support tickets, maintain knowledge base, and monitor/improve AI chatbot for health tech app.
Full-Time
Millers Point, NSW, Australia
Human Health
Customer Support Associate
Manage support tickets, maintain knowledge base, and monitor/improve AI chatbot for health tech app.
Full-Time
Millers Point, NSW, Australia
Dune
Customer Solutions Specialist
Resolve technical support tickets using AI-assisted triage and automation workflows for crypto analytics platform.
Full-Time
Remote (US East / Europe West)
Dune
Customer Solutions Specialist
Resolve technical support tickets using AI-assisted triage and automation workflows for crypto analytics platform.
Full-Time
Remote (US East / Europe West)
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Aditi Consulting
Support Specialist
Resolve complex payment escalations and train AI support systems through case labeling and annotation.
Full-Time
Austin, TX
Aditi Consulting
Support Specialist
Resolve complex payment escalations and train AI support systems through case labeling and annotation.
Full-Time
Austin, TX
Granola
Customer Experience Engineer
Own complex technical escalations, ship code fixes directly, and build internal tooling at Granola — the AI notepad for meetings. £70-80k, hybrid in London.
Full-Time
London, UK
Granola
Customer Experience Engineer
Own complex technical escalations, ship code fixes directly, and build internal tooling at Granola — the AI notepad for meetings. £70-80k, hybrid in London.
Full-Time
London, UK
Alternative Payments
Customer Support Specialist
Lead front-line support and own chatbot workflows for a fintech accounts receivable platform.
Full-Time
Toronto, ON, Canada
Alternative Payments
Customer Support Specialist
Lead front-line support and own chatbot workflows for a fintech accounts receivable platform.
Full-Time
Toronto, ON, Canada
Cassidy
Scaled Customer Success Manager
Manage scaled accounts, own L1 support, and drive AI agent adoption at an automation platform.
Full-Time
New York, NY
Cassidy
Scaled Customer Success Manager
Manage scaled accounts, own L1 support, and drive AI agent adoption at an automation platform.
Full-Time
New York, NY
RingCentral
Director of AI, Professional Services
Lead professional services teams implementing AI-powered CCaaS and contact center solutions for enterprises.
Full-Time
United States (Remote)
RingCentral
Director of AI, Professional Services
Lead professional services teams implementing AI-powered CCaaS and contact center solutions for enterprises.
Full-Time
United States (Remote)
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
EXL
VP - CX CCaaS/AI Transformation, Engagement Lead
Lead CX/CCaaS AI strategy, design Conversational AI architectures, and drive client transformation.
Full-Time
United States
EXL
VP - CX CCaaS/AI Transformation, Engagement Lead
Lead CX/CCaaS AI strategy, design Conversational AI architectures, and drive client transformation.
Full-Time
United States
SafetyCulture
Customer Support Analyst
Deliver product support via chat, email, and voice while supervising and correcting AI-driven support responses.
Full-Time
Sydney, NSW, Australia
SafetyCulture
Customer Support Analyst
Deliver product support via chat, email, and voice while supervising and correcting AI-driven support responses.
Full-Time
Sydney, NSW, Australia
Accenture UK & Ireland
Customer Experience (CX) & Contact Platform (CCaaS) Consultant
Design and build AI-powered CCaaS/CX platforms for enterprise clients using Genesys, Amazon Connect, and GenAI.
Full-Time
London, United Kingdom
Accenture UK & Ireland
Customer Experience (CX) & Contact Platform (CCaaS) Consultant
Design and build AI-powered CCaaS/CX platforms for enterprise clients using Genesys, Amazon Connect, and GenAI.
Full-Time
London, United Kingdom
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
eBay
Sr. Product Manager, Agentic AI
Lead AI-first innovation across eBay's CX Assisted Services, building intelligent agent workflows
Full-Time
Toronto, Ontario, Canada
eBay
Sr. Product Manager, Agentic AI
Lead AI-first innovation across eBay's CX Assisted Services, building intelligent agent workflows
Full-Time
Toronto, Ontario, Canada
Tradable Bits
Customer Support Specialist
Manage support tickets, set up AI chatbot automations & maintain help centre content at Tradable Bits
Full-Time
Vancouver, British Columbia, Canada
Tradable Bits
Customer Support Specialist
Manage support tickets, set up AI chatbot automations & maintain help centre content at Tradable Bits
Full-Time
Vancouver, British Columbia, Canada
Ideogram
Customer Success Lead
Build AI-powered support systems, automate CX workflows & manage Zendesk for Ideogram's creative community
Full-Time
Toronto, Ontario, Canada
Ideogram
Customer Success Lead
Build AI-powered support systems, automate CX workflows & manage Zendesk for Ideogram's creative community
Full-Time
Toronto, Ontario, Canada
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Humanforce
CX Operations Manager
Design scalable CX ops, automate workflows & apply AI tools across support, success & services teams
Full-Time
Sydney, New South Wales, Australia
Humanforce
CX Operations Manager
Design scalable CX ops, automate workflows & apply AI tools across support, success & services teams
Full-Time
Sydney, New South Wales, Australia
AVEVA
Vice President, Technical Support, APAC
Lead APAC technical support ops & drive AI transformation, enabling AI-assisted workflows at scale
Full-Time
Brisbane, Queensland, Australia
AVEVA
Vice President, Technical Support, APAC
Lead APAC technical support ops & drive AI transformation, enabling AI-assisted workflows at scale
Full-Time
Brisbane, Queensland, Australia
Tripadvisor
Director, Service Delivery | Viator
Lead outsourced CX ops, embed AI tooling & build self-service solutions for Viator's travel experiences
Full-Time
London, England, UK
Tripadvisor
Director, Service Delivery | Viator
Lead outsourced CX ops, embed AI tooling & build self-service solutions for Viator's travel experiences
Full-Time
London, England, UK
Fairphone
Knowledge Manager - Customer Support
Own Fairphone's Zendesk Help Center and knowledge repos, driving KCS and content quality for CX.
Full-Time
Amsterdam, Netherlands (Hybrid)
Fairphone
Knowledge Manager - Customer Support
Own Fairphone's Zendesk Help Center and knowledge repos, driving KCS and content quality for CX.
Full-Time
Amsterdam, Netherlands (Hybrid)
Linktree
Support Operations Analyst, AI & Automation
Analyse CX workflows, build no-code automations, and deploy AI tools to scale Linktree's support operations.
Full-Time
Melbourne, VIC, Australia
Linktree
Support Operations Analyst, AI & Automation
Analyse CX workflows, build no-code automations, and deploy AI tools to scale Linktree's support operations.
Full-Time
Melbourne, VIC, Australia
Budweiser Brewing Group (AB InBev)
Senior Product Manager – CX and AI Automation
Own PerfectDraft's CX product roadmap; lead zero-to-one AI automation for self-service and agent assist.
Full-Time
London, UK
Budweiser Brewing Group (AB InBev)
Senior Product Manager – CX and AI Automation
Own PerfectDraft's CX product roadmap; lead zero-to-one AI automation for self-service and agent assist.
Full-Time
London, UK
SKIMS
AI Program Manager, Customer Experience
Develop & deploy AI tools across CX channels; manage pilots, measure impact, and optimize initiatives.
Full-Time
Los Angeles, CA
SKIMS
AI Program Manager, Customer Experience
Develop & deploy AI tools across CX channels; manage pilots, measure impact, and optimize initiatives.
Full-Time
Los Angeles, CA
A Player
Technical Customer Support Specialist - AI Automation Platform (US Market)
Help users design, debug, and optimize AI automation systems, workflows, and API integrations.
Full-Time
Melbourne, Australia
A Player
Technical Customer Support Specialist - AI Automation Platform (US Market)
Help users design, debug, and optimize AI automation systems, workflows, and API integrations.
Full-Time
Melbourne, Australia
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Databricks
Senior Supportability Product Specialist, Supportability and Support Platforms
Own roadmap for Databricks' AI support platform and improve GenAI support agent containment rates.
Full-Time
Mountain View, CA
Databricks
Senior Supportability Product Specialist, Supportability and Support Platforms
Own roadmap for Databricks' AI support platform and improve GenAI support agent containment rates.
Full-Time
Mountain View, CA
Scotiabank
Solution Architect (CCaaS)
Lead design of AI-integrated CCaaS solutions with NLP, speech analytics, and automation.
Full-Time
Scarborough, Ontario, Canada
Scotiabank
Solution Architect (CCaaS)
Lead design of AI-integrated CCaaS solutions with NLP, speech analytics, and automation.
Full-Time
Scarborough, Ontario, Canada
Hyperscale
Founding Customer Support Manager
Build support from scratch for an agentic AI platform serving enterprise trucking fleets.
Full-Time
San Francisco, CA
Hyperscale
Founding Customer Support Manager
Build support from scratch for an agentic AI platform serving enterprise trucking fleets.
Full-Time
San Francisco, CA
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Figma
Automations & AI Specialist, Product Support
Design and implement AI-powered support solutions including chatbots and automation workflows.
Full-Time
New York, NY (or Remote US)
Figma
Automations & AI Specialist, Product Support
Design and implement AI-powered support solutions including chatbots and automation workflows.
Full-Time
New York, NY (or Remote US)
Traction Ag
Sr. Customer Support Rep
Lead complex support cases, mentor reps, and leverage AI to improve CX workflows
Full-Time
Auburn, IN (Remote)
Traction Ag
Sr. Customer Support Rep
Lead complex support cases, mentor reps, and leverage AI to improve CX workflows
Full-Time
Auburn, IN (Remote)
Relay
CX Bot Enablement Specialist
Own and improve customer-facing AI chatbot for digital banking support operations
Full-Time
Toronto, Canada
Relay
CX Bot Enablement Specialist
Own and improve customer-facing AI chatbot for digital banking support operations
Full-Time
Toronto, Canada
Lightricks
CX Operations Specialist
Build CX workflows and implement AI-driven automation for support operations at scale
Full-Time
London, UK
Lightricks
CX Operations Specialist
Build CX workflows and implement AI-driven automation for support operations at scale
Full-Time
London, UK
Logitech
Business Capability Owner, Customer Experience (CX)
Own CX technology roadmap including AI integration for self-service and agent tools
Full-Time
Cork, Ireland
Logitech
Business Capability Owner, Customer Experience (CX)
Own CX technology roadmap including AI integration for self-service and agent tools
Full-Time
Cork, Ireland
Ulta Beauty
AI & Automation Optimization Specialist
Optimize AI Virtual Advisor and automation tools for guest support across all channels
Full-Time
Bolingbrook, IL
Ulta Beauty
AI & Automation Optimization Specialist
Optimize AI Virtual Advisor and automation tools for guest support across all channels
Full-Time
Bolingbrook, IL
Litera
Manager, Customer Care
Lead frontline support, drive SLA performance, coach teams, and improve CX through automation.
Full-Time
Colorado, United States
Litera
Manager, Customer Care
Lead frontline support, drive SLA performance, coach teams, and improve CX through automation.
Full-Time
Colorado, United States
Vay
Head of Customer Support
Own end-to-end customer support — lead automation, AI-assisted support, claims handling, and team growth.
Full-Time
Las Vegas, NV
Vay
Head of Customer Support
Own end-to-end customer support — lead automation, AI-assisted support, claims handling, and team growth.
Full-Time
Las Vegas, NV
Gilead Sciences
Director, Digital Solutions
Lead digital health CX strategy — AI-powered patient experiences, VoC programs, and health tech adoption.
Full-Time
Remote, US
Gilead Sciences
Director, Digital Solutions
Lead digital health CX strategy — AI-powered patient experiences, VoC programs, and health tech adoption.
Full-Time
Remote, US
Viator
Process Automation Lead
Design and implement AI-driven, automated customer support processes to optimize workflows and reduce friction.
Full-Time
London, England
Viator
Process Automation Lead
Design and implement AI-driven, automated customer support processes to optimize workflows and reduce friction.
Full-Time
London, England
Notion
Head of Support, APAC
Senior support leader designing strategy, scaling teams, and driving support excellence in APAC.
Full-Time
Sydney, Australia
Notion
Head of Support, APAC
Senior support leader designing strategy, scaling teams, and driving support excellence in APAC.
Full-Time
Sydney, Australia
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Ramp
Associate Manager | Customer Experience
Lead frontline CX team, coach agents, drive performance metrics, and adopt AI-driven workflows.
Full-Time
Florida, United States
Ramp
Associate Manager | Customer Experience
Lead frontline CX team, coach agents, drive performance metrics, and adopt AI-driven workflows.
Full-Time
Florida, United States
Pelico
Customer Experience Specialist US
Customer Experience Engineer providing technical support, troubleshooting, integrations, and customer enablement.
Full-Time
Miami, FL
Pelico
Customer Experience Specialist US
Customer Experience Engineer providing technical support, troubleshooting, integrations, and customer enablement.
Full-Time
Miami, FL
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149