Lorikeet

vs

Lorikeet vs

Agentforce

vs

Agentforce

Deploy enterprise-grade AI in days, not months

Deploy enterprise-grade AI in days, not months

Deploy enterprise-grade AI in days, not months

Deploy enterprise-grade AI in days, not months

Why teams switch: Deploy highly compliant AI agents that work with Salesforce or any CRM-without the enterprise rollout timeline. Build highly customizable agents that take action within your existing tools and systems for true resolution.

Use Lorikeet with Salesforce and any CRM

The Lorikeet difference:

  • Built for action, not just conversation

  • Deploy fast with out of the box configurability on workflows

  • Outcome-based pricing - from less than $0.80 per successfully resolved ticket

  • Dedicated PM and engineering support to deploy

See it in action.
See it in action.
See it in action.
Trusted by CX leaders in fintech, health tech and complex industries

What is

Agentforce

Agentforce

?

Agentforce is Salesforce's AI agent platform, launched in 2024 as part of the Salesforce ecosystem. Built on top of Salesforce's CRM, it enables AI-powered automation for sales, service, and marketing workflows. It's designed for companies with existing Salesforce infrastructure and requires significant Salesforce expertise to configure and deploy.

What is Lorikeet?

Lorikeet is an agentic AI platform built for CX teams in complex, regulated industries. Unlike deflection-first tools, Lorikeet agents take real action processing refunds, updating customer records, booking appointments, and closing tickets end-to-end across voice, chat, email, and SMS. Teams get dedicated PM and engineering support, and pay only for resolutions they define as successful.

Lorikeet

vs

Agentforce

See how Lorikeet stacks up

Lorikeet
Agentforce
Agentic workflows
Yes, Orchestrated resolution + complex actions
Yes - RAG, natural language workflows
Integration with Intercom
Low latency voice AI
Agentic workflows, not just FAQ
Configurable for complex, regulated use cases
Price by resolution
Yes - <0.80
Yes - 0.99
You define satisfactory resolution
No, Salesforces definition of resolution
PM and Engineering support
Customer memory after interruption
Proactive Coach to improve quality
A/B testing and QA features
Agentic workflows
LorikeetYes, Orchestrated resolution + complex actions
AgentforceYes - RAG, natural language workflows
Integration with Intercom
Lorikeet
Agentforce
Low latency voice AI
Lorikeet
Agentforce
Agentic workflows, not just FAQ
Lorikeet
Agentforce
Configurable for complex, regulated use cases
Lorikeet
Agentforce
Price by resolution
LorikeetYes - <0.80
AgentforceYes - 0.99
You define satisfactory resolution
Lorikeet
AgentforceNo, Salesforces definition of resolution
PM and Engineering support
Lorikeet
Agentforce
Customer memory after interruption
Lorikeet
Agentforce
Proactive Coach to improve quality
Lorikeet
Agentforce
A/B testing and QA features
Lorikeet
Agentforce

Built for complexity and compliance

Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking

Built for complexity and compliance

Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking

Plugs easily into any ticketing system

Instant integration with Intercom, Zendesk and any other ticketing system available

Plugs easily into any ticketing system

Out of box integration with Intercom, Zendesk, and any other ticketing system available

Endlessly configurable agents

Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.

Endlessly configurable agents

Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.

Customers love us

Lorikeet is preferred for performance, configurability and compliance

10 questions to evaluate an agentic AI platform for CX