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Stripe
Process payments and update customer records in real-time.
Overview
Stripe is a payments platform used to accept payments, manage subscriptions, and handle refunds. Lorikeet can connect to Stripe so it can look up payment context and, when permitted, take approved actions like issuing a refund during a support interaction.
What it is
Stripe + Lorikeet lets you resolve billing and payment issues faster by pulling payment context instantly and, when approved, completing common actions like refunds without waiting on a human workflow. That reduces customer frustration during high-stakes billing conversations while keeping control in your hands through scoped API permissions and auditable actions.
How to integrate
You’ll create a restricted Stripe API key with only the permissions you want Lorikeet to use (many teams start with read access for lookups and add limited write access for actions like refunds). In Lorikeet, you’ll store the key using standard bearer authentication and configure a Stripe tool that calls Stripe’s API endpoints (for example, to create a refund). You’ll define the inputs the tool requires—such as the charge/payment identifier, refund amount, and reason—and the outputs you want returned (such as a refund confirmation ID). Your admin completes the setup in Stripe and Lorikeet; Lorikeet provides the endpoints, guidance, and validates everything end-to-end.
