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AI-Powered Customer Engagement in Insurance

April 21 @ 2 pm PT | 5 pm ET / April 22 @ 7 am AEST

About

Join us for a fireside discussion April 21 @ 2 pm PT | April 22 @ 7 am AEST bringing together leaders from SageSure, QBE, and Lorikeet to exploring practical insights on AI deployment in insurance. Panelist will discuss how insurers can evaluate where AI agents can assist with customer service, the importance of reserving high-complexity tasks for humans, why a governance-first approach matters, and answer your questions live.

Agenda

Complexity in Insurance: Evaluating where we can use AI to reserve high-value work for your human agents.

Alex Warren, QBE

Lessons from AI Deployment in Insurance: Cutting Through the Hype

Pete Rizzo, SageSure

The Front Lines of AI Transformation in CX

Isharna Walsh, Lorikeet

Speakers

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Pete Rizzo

AVP at SageSure

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Alex Taylor

Emerging Tech, QBE Ventures

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Isharna Walsh

Head of Product and Design, Lorikeet

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