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AI-Powered Customer Engagement in Insurance
April 21 @ 2 pm PT | 5 pm ET / April 22 @ 7 am AEST
About
Join us for a fireside discussion April 21 @ 2 pm PT | April 22 @ 7 am AEST bringing together leaders from SageSure, QBE, and Lorikeet to exploring practical insights on AI deployment in insurance. Panelist will discuss how insurers can evaluate where AI agents can assist with customer service, the importance of reserving high-complexity tasks for humans, why a governance-first approach matters, and answer your questions live.
Agenda
Complexity in Insurance: Evaluating where we can use AI to reserve high-value work for your human agents.
Alex Warren, QBE
Lessons from AI Deployment in Insurance: Cutting Through the Hype
Pete Rizzo, SageSure
The Front Lines of AI Transformation in CX
Isharna Walsh, Lorikeet






