Admin first creates a Genesys Cloud integration in Lorikeet to generate the credentials required for Genesys. Next, in Genesys Cloud, your admin installs and configures the Audio Connector integration and enters the Lorikeet connection details (including the base connection URI and the credentials from Lorikeet). Finally, in Genesys Cloud Architect, your admin adds an Audio Hook step to the desired call flow so calls can be routed through the Audio Connector to Lorikeet. If you want to pass customer context into Lorikeet (for example, account tier or language preference), you can map Genesys input variables into the Audio Hook configuration, and Lorikeet can return structured outputs back to Genesys at the end of the call for downstream routing or reporting. Your team completes the setup in Lorikeet and Genesys Cloud; Lorikeet provides guidance and helps validate everything end-to-end.