Onboard restaurants and hotels onto AI agents and drive early value

Build multi-agent GenAI workflows for a contact center transformation

Review human and agentic AI customer interactions for quality and compliance

Lead a customer success team and scale it with automation and AI

Drive adoption of ElevenLabs AI voice products across Australia and NZ

Troubleshoot complex customer environments for an AI infrastructure company

Run an APAC support team and use AI and automation to cut routine volume

Own implementation and support for customers of an AI document platform

Support Timely platform customers via Zendesk on a global support team

Shape AI-enabled customer experience products for enterprise clients

Connect research, CRM and usage data into customer insights with AI tooling

Turn omnichannel customer data into insight using Python and generative AI

Lead a team of customer success technical advisors at an AI security company

Help ML engineering customers resolve AI training and inference issues

Lead ML and LLM systems that route and resolve customer problems at Monzo

Lead delivery of agentic AI customer platforms from prototype to production

Own AI-driven technology initiatives and vendors in a contact center

Deliver technical support across channels using AI tools to work faster

Troubleshoot GenAI chatbot and search tools and own Zendesk configuration

Lead agentic AI builds on Amazon Bedrock for a contact center transformation

Lead customer analytics using ML and AI to drive data-based decisions

Build Google CCAI virtual agents, voice bots and chatbots for customer experience

Resolve escalated Microsoft cloud issues and help clients adopt AI agents

Evolve AWS technical support with AI-enabled and self-service capabilities

Own post-signup support, ops and the AI support agent at a growing startup

Build and deploy AI voice and customer service agents for Japanese enterprises

Build AI solutions that turn customer data into actionable intelligence

Scale support ops with Intercom and Fin AI workflows across a 60-person team

Build AI agents and LLM flows that automate customer service at scale

Build agentic workflows and MCP servers that hand CX work to AI at GitLab

Lead the AI and Copilot roadmap for a Dynamics 365 contact center platform

Drive adoption of ElevenLabs AI voice products across European customers

Scale customer care operations through AI-driven automation and smart tooling

Own the support incident process and improve service with automation in eHealth

Build and lead enterprise support for an AI-first LLM applications startup

Configure and automate Riverty's Dynamics 365 Contact Center with Copilot Studio

Support German-speaking hosts and build Zendesk AI chatbots and automations

Help self-serve customers adopt AI-driven legal tech across the DACH region

Solve LLM and AI platform support tickets in a 12-month AI associate program

Solve complex technical issues for users of Perplexity's AI desktop browser

Lead support and customer success, using AI and automation to go proactive

Lead enterprise agentic and conversational AI programs for customer service

Grow enterprise accounts by finding AI and automation opportunities in their CX

Own onboarding, adoption and renewals at an AI-native accounting platform

Help B2B customers implement an AI marketing agent and build AI workflows

Build Kore.ai voice bots, chatbots and agent assist for contact centers

Architect Salesforce Agentforce and Service Cloud AI solutions for customers

Build Google CCAI and Dialogflow CX virtual agents for contact center modernization

Design and build conversational and agentic AI systems for clients

Deploy AI agents for customers and design conversational experiences end to end

Resolve complex issues across voice, chat and email for an AI customer ops platform

Deliver GenAI and agentic AI service transformation for client contact centers

Lead AI-powered redesign of customer journeys for banks and insurers

Support clients of an AI finance platform over chat and email across APAC

Drive AI and digital transformation of Visa's client care platforms

Lead AI-enabled customer insights, research and workflow improvement

Lead scaled onboarding and adoption programs at an AI insurance claims platform

Run CS operations: tooling, data, voice-of-customer and cadence at an AI-native MDR

Help businesses adopt Meta Business Agent and AI-driven customer service

Own and automate the Zendesk platform to boost agent productivity and self-service

Design and build the workflows, automations and AI capabilities behind customer support

Own customer relationships by phone and text for an AI business platform

Resolve customer finance and payments issues in Zendesk on the evening shift

Be the first voice for customers of an AI agent platform, resolving tickets with AI

Build and tune agentic AI models that power customer service automation

Transform client contact centers across voice, digital and AI-assisted channels

Analyze contact center data and shape AI-driven customer experience strategies for clients

Design and automate end-to-end service workflows with intelligent process automation

Define and deliver AI-enabled customer service strategies for technology clients

Lead customer insight and analytics for apps serving 30M users, exploring agentic AI research

Run ClickUp's partner services operations and build workflow automation and AI tools for CX

Ensure technical success of flyboard's AI customer deployments and build integrations

Own Timeleft's CX enablement and operations, from Zendesk config to AI-assisted workflows

Own Salesforce Service Cloud at Evotix, including automation and AI support capabilities

Support Lemonade's French customers on an AI-powered insurance platform and spot patterns

Help Tellent's DACH customers get the most from its talent suite, using AI support tools

Design and configure Shine's customer ops systems and put AI agents to work in operations

Deliver CCaaS, CRM and conversational AI customer solutions for Accenture clients

Own member happiness at Lucis and automate repetitive care workflows with AI

Make BEAMON AI's legal AI features usable and valuable for self-serve customers in DACH

Drive onboarding, adoption and client relationships for Zithara.AI's SaaS customers

Lead end-to-end client implementations of Leena AI's agentic AI platform for enterprises

Support accountants adopting Ascend's AI product stack across tax, audit and accounting

Support Together AI customers building training, fine-tuning and inference solutions

Design and develop conversational AI and chatbot journeys for AkzoNobel's customer service

Build Google CCAI contact center solutions and migrate clients from legacy CCaaS platforms

Lead AI-enabled support initiatives at Cyncly, from AI triage to automation and self-service

Support enterprise customers running Braintrust's AI evaluation stack in their own cloud

Lead CoreWeave's 24/7 infrastructure support engineering team for AI cloud customers

Run customer success operations programs at Hytech that lift service quality and efficiency

Resolve complex technical issues with Meta's Business AI agent for customers and support teams

Design, build and deploy AI agents and agentic workflows for customer service at Hytech

Look after Kernel customers daily and advance AI initiatives that improve their experience

Help ElevenLabs customers solve technical issues with its AI voice and audio products

Architect AI voice and contact center solutions, including carrier-grade voice platforms

Lead and scale Avalara's global product support organization, embedding AI and automation

Drive lastminute.com's customer service transformation and implementation of AI support tools

Support consumer and business users of an advanced AI platform across chat, email and more

Lead and coach RMS's customer success managers, using AI tools to scale customer outcomes

Architect client CX solutions across Genesys Cloud, Amazon Connect and Probe CX's AI platform

Shape and execute Reapit's AI-enabled customer experience strategy across success and support

Resolve Mews support cases and redesign casework with AI triage and drafting approaches

Support Klaviyo customers in English and Japanese and use AI tools to work smarter

Manage the systems, tooling and automation behind Blue Light Card's member operations

Own Holafly's end-to-end customer journey, using AI and automation to cut contact rate

Turn Lucanet's customer support into an AI-first, automation-driven team and own its roadmap

Handle escalated production issues for Ema's AI employee platform and protect customer trust

Own the systems, workflows, automation and reporting behind Lyst's customer care operation

Build and scale an AI-first support function at Sona, from agent architecture to team leadership

Support users of Perplexity's AI-native desktop browser and solve challenging technical issues

Resolve finance customer issues at Ramp using AI tools and spot patterns to improve the product

Troubleshoot platform issues for Ironclad's AI contract platform and own EMEA support cases

Own first-level support for Owkin's K-Pro AI research platform used by global biopharma teams

Lead delivery of enterprise-scale agentic AI customer platforms from prototype to production

Design and build agentic customer experiences to production for Accenture Song Service clients

Own and scale Holafly's AI and automation strategy to maximize automated customer resolution

Use AI to redesign customer experiences across client projects in Salt's CX practice

Lead ScottishPower's adoption of Salesforce Agentforce and Einstein AI for customer service

Coach mid-market hotels through onboarding to Cloudbeds' AI-powered hospitality platform

Help organizations deploy and get value from Glia's AI for customer service as a consultant

Lead technical architecture for Amazon Connect CCaaS and agentic AI contact center solutions

Own support, onboarding and service delivery at Aspire with an AI-forward approach to operations

Support Float customers in English and French and optimize help content for AI support agents

Resolve complex support cases and own the quality of AI-driven support answers at Elation Health

Govern and optimize Buyerlink's AI call center and IVR product and build its reporting and automation

Lead KitchenAid consumer care, integrating AI, CRM and self-service tools into contact center ops

Scope and build CX automation and roadmap systems end to end as a hands-on CX ops builder at 8am

Own conversation logic, journey mapping and performance of Rivian's customer-facing AI agents

Run technical service operations at Studycast with automation and AI treated as core job functions

Lead an application support team and bring AI agents and LLMs into daily support workflows

Lead the team running Grow Therapy's Sierra AI agent and customer operations automation portfolio

Own and optimize Mercury's Zendesk ecosystem and support tech stack as it moves toward AI-led support

Guide customers through an AI platform, troubleshoot AI answers and review interactions to improve it

Build and automate CX tooling, workflows and integrations for Spring Health's support operations

Lead AI programs across Ulta Beauty's contact center, from AI agent rollout to CX performance tracking

Lead AI and digital experience strategy across the insurer's customer journeys

Architect AI and customer service technology for Ring and Blink support

Lead design and rollout of AI-powered projects across customer service operations

Lead global customer support, scaling the org with AI and automation

Build ML systems powering Lyft's Safety & Customer Care AI across 1.7M monthly interactions

Own the operational layer of Similarweb's B2C org, using AI to transform customer support and execution

Build and operate AI agents and automations that take on customer support and operational work.

Lead digital customer experience strategy and drive AI innovation across support channels.

Own the AI and automation roadmap for customer care, building predictive ML models and conversational AI features.

Build and deploy generative AI contact center solutions with strategic customers, from prototype to go-live.

Lead CX business systems strategy and team, driving AI adoption across the CX technology stack.

Build multi-agent LLM systems that automate customer support for Coinbase Chat and Help Center.

Build agentic AI and ML systems powering Airbnb's chat, voice, and agent-assist customer support.

Apply ML, NLP, and GenAI to VOC and customer care data to predict risk and improve satisfaction.

Leads generative and agentic AI service innovation engagements for Accenture Song's enterprise clients

Administers and automates Harvey's go-to-market systems stack across sales, marketing and customer success

Runs Clio's voice-of-customer program, turning feedback into insights that shape product and customer experience

Runs programs that turn customer support insights into product and experience improvements.

Leads analytics for SME digital banking, turning customer data into insights that improve digital journeys.

Builds automations that streamline operations and customer processes for a fintech in emerging markets.

Manages strategic AI infrastructure accounts, driving adoption, retention, and growth of inference workloads.

Owns CX tooling strategy, configuring and automating support systems that scale global customer operations.

Shapes CX application strategy for clients, advising on AI, contact center platforms, and service tools.

Leads CX automation strategy, deploying AI tools and self-service workflows across retail support operations.

Deliver Amazon Connect contact centre transformations for enterprise clients

Own Fourth's CX application estate — Zendesk, Forethought, Zoom CCaaS — driving AI-native automation

Own restaurant-chain accounts at Loop, driving adoption of AI agents across finance, ops and marketing

Implement AI voicebots and chatbots end to end, driving customer adoption and value.

Own Zendesk AI, design conversation flows and improve AI resolution rate and CSAT.

Lead global customer support, asset protection, and AI-driven CX operations for a luxury e-commerce platform.

Onboards and grows a 150+ commercial book on Iru's AI-powered security platform, driving adoption and retention.

Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central role in…

Frontline support role using AI tools to resolve customer issues efficiently.

Engineer customer success solutions for AI meeting automation and agentic platform.

Leads SimplePractice's customer success team supporting health and wellness clinicians

Manages strategic industry accounts at Braze, driving adoption, retention and growth of customer engagement

Advises GitLab customers on DevSecOps adoption and technical strategy to drive platform value

Guides AIHR's enterprise clients through HR learning journeys, driving adoption and renewal

Leads a customer experience team at GM Financial, coaching agents and managing auto finance service performance

Leads customer service execution and continuous improvement across Nordic Naturals' D2C, B2B and B2C channels

Resolves customer, shopper and retailer issues in two languages for Instacart's grocery delivery platform

Serves as primary point of contact for SCCM members, handling inquiries and staffing reception in Chicago

Manages Orion180's customer experience team and service delivery for insurance policyholders

Leads the customer support team for TicketManager's corporate event ticketing platform

Supports statworx's AI consulting projects and operations part-time as a working student

Drives adoption and value for Workday customers using AI and emerging specialized products

Analyses contact center performance data and advises RingCentral customers on AI-driven improvements

Leads technical delivery of RingCentral's agentic voice AI and contact center deployments for customers

Deploys Claude-based AI solutions on-site with NewRocket's Western European clients as a forward deployed engineer

Owns Kleinanzeigen's Trust & Safety product domain, leading initiatives that prevent fraud and abuse

Plans and leads AI deployments for REMATIQ's life sciences and medical device clients

Runs CRM email and lifecycle campaigns for Savage X Fenty from Berlin, driving engagement and retention

Owns product strategy and roadmap for Deel IT, Deel's device and IT management offering for global teams

Builds ML, NLP and generative AI solutions for Accenture Song's customer service clients using CCAI

Delivers business transformation projects for Accenture Operations clients, improving processes and outcomes

Leads business transformation programs for Accenture Operations clients, redesigning processes and operating models

Configures and delivers NICE CXone contact center solutions for Accenture Song's service clients

Leads operations strategy initiatives that scale Airwallex's global payments and financial platform

Provides technical engineering support to Meta's advertising partners and clients, resolving complex AdTech issues

Designs data and AI architectures on Databricks and guides Auckland-region customers through technical adoption

Automates and improves customer experience processes and service workflows at Qnity electronics

Resolves complex technical customer issues for OpenAI products on weekend shifts and improves support operations

Delivers customer experience and capability transformation projects for Baringa's consulting clients

Designs and deploys AI solutions across Plentific's property repairs, maintenance and compliance platform

Builds AWS and Claude-based AI solutions for Caylent's clients as part of an AI-first cloud services team

Leads Amazon Connect contact center transformation engagements for NeuraFlash's enterprise clients

Designs AI and Agentforce transformation strategies and solution architectures for NeuraFlash's enterprise clients

Trains and evaluates AI models and agents at Okta, curating data and feedback to improve AI-driven identity support

Leads customer service solutions and support operations for A. O. Smith's North America water heater business

Executes and optimizes CRM marketing automation for Porsche, Bentley and Lamborghini Financial Services

Builds AI-driven automations and integrations across ClickUp's post-sales systems and workflows

Resolves complex technical support cases for n8n's workflow automation users and improves support tooling

Builds and deploys AI solutions across Azazie's DTC bridal e-commerce operations and customer experience

Leads CCaaS and generative AI contact center transformation programs for Deloitte's Sales & Service clients

Manages fintech customer relationships, driving adoption and retention.

Owns strategic technical accounts for an AI-native DevOps automation platform.

Guides customers adopting AI code verification, solving technical challenges.

Owns strategic accounts, driving value from data governance and AI foundations.

Leads enterprise customer success organizations for an AI security platform.