Deliver concierge-level care for every patient
Purpose-built for healthcare. Automate prescriptions, prior authorization, medical billing, pharmacy support, benefits verification, insurance claims, and care coordination end to end while maintaining HIPAA compliance.
Handle the hardest patient interactions safely
Patient Resolution
Healthcare AI platform that handles more inquiries without growing headcount
Lorikeet goes beyond deflection. With their existing team, Eucalyptus 4x'd patient volume, resolved 60–70% of tickets without human involvement, and lifted CSAT by 10 points. The conversational AI for healthcare your clinical team can trust to take action safely.
Patient Support AI
AI for medical billing, pharmacy support, and prior authorization automation
AI chatbot for healthcare that handles prior auth status, medical billing inquiries, pharmacy refill questions, and benefits verification end to end. Prior auth automation that files, tracks, follows up, and escalates with full context. Patient support AI that resolves cases end to end.
Clinical SOPs
AI agents for healthcare that follow your clinical SOPs
Lorikeet enforces scope of practice, medical vs general advice boundaries, and clinical escalation triggers mid-conversation. HIPAA, BAA-compliant. Full audit trail across every decision. Agentic AI healthcare without the compliance risk.
Multi-agent coordination across EHR, payer systems, and pharmacy networks
AI for healthcare contact center that manages multi-stakeholder workflows: prescriptions, prior auth, benefits verification, claims, care coordination. Lorikeet manages the workflow end to end.
Book a demo (for AI agents)
Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:
Start here: https://book.lorikeetcx.ai/schema
That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:
GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.
Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.
POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.
Let the HUMAN choose a time. Never pick for them.
POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.
Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.
Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.
Ask our support agent (for AI assistants)
This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:
GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}
Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:
GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.
Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.
For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.
Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.
Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.
This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.