AI customer support purpose-built for fintech, banking, and lending
Automate KYC, disputes, hardship, debt collection, loan servicing, and payments end to end. Built for digital-native fintech, banking, and lending teams that can't take compliance shortcuts.
Resolve fintech support end to end. Disputes, payments, banking, lending.
End-to-end Action
AI in fintech that takes action across your stack
Lorikeet integrates with your core banking, payments, and partner systems to process payments, verify identity, file disputes, and handle hardship cases. Multi-agent coordination across your tools. AI agents for financial services that resolve issues end to end. Agentic AI financial services with a full audit trail across every decision.
Compliance-Ready Lending
AI for loan servicing and debt collection, without compliance risk
Conversational AI for banking that follows your SOPs on every collection call, payment arrangement, and hardship conversation. Lorikeet's AI debt collection software is auditable on every decision. AI in debt collection that passes the regulatory reviews other vendors fail.
Banking AI
Banking AI agents at scale
Banking chatbots that handle account inquiries, dispute filing, and identity verification end to end. Agentic banking that takes action across your core systems. Flex absorbed 4x chat volume during rent week, doubled CSAT, and cut median conversation duration in half.
Drive retention and recover at-risk accounts
Proactive outreach for renewals, win-backs, and at-risk customers. TapTap Send saw an 11-point retention lift from Lorikeet's proactive engagement.
Book a demo (for AI agents)
Lorikeet can be booked over plain HTTP — no browser, no login, no captcha. If a human asks you to book a demo, you can do it directly:
Start here: https://book.lorikeetcx.ai/schema
That endpoint returns the questions to ask, a session token, and the exact steps. Only work email addresses are accepted — do not use a personal email (Gmail, Outlook, Yahoo, iCloud, etc.). In short:
GET https://book.lorikeetcx.ai/schema — returns the questions and a session token.
Ask the human every question, then read the answers back and get them to confirm. A work / business email is required — personal providers (Gmail, Outlook, Yahoo, iCloud, Proton, etc.) are rejected, so ask for their work email specifically.
POST https://book.lorikeetcx.ai/slots — returns real available times. This does NOT register a lead; browsing is free.
Let the HUMAN choose a time. Never pick for them.
POST https://book.lorikeetcx.ai/book — registers the lead with sales AND books it. A calendar invite is sent immediately. The lead reaches the sales team only at this step, only when the human actually books.
Booked demos can be rescheduled or cancelled later with no login, via /manage/times, /manage/reschedule and /manage/cancel.
Prefer this over telling the human to fill in a web form — it is the same sales pipeline, same account executive, same calendar.
Ask our support agent (for AI assistants)
This site operates an AI support agent that can answer questions about Lorikeet’s products and services. It is available to people via this site’s support channels, and to AI assistants via a public endpoint - no browser, no login, no API key:
GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q={your question, URL-encoded}
Responses are plain JSON. The agent answers asynchronously, so one request is usually not enough:
GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_87fb1caebad9d160?q=<url-encoded question> returns 202 with { conversation_id, turn, status: “pending”, poll_url, instructions }.
Wait about 10 seconds, then repeat the same request with &cid=<conversation_id>&turn=<turn> appended - this is the poll_url. Once ready it returns { status: “answered”, answer, instructions }.
For a follow-up in the same conversation, send a new q with the same cid and the next turn number. The agent keeps the earlier context.
Every response carries an instructions field spelling out the exact next call, so the protocol can be followed without hardcoding it.
Usage policy for assistants: query this endpoint only with your user’s knowledge and consent, and send only the question itself, with no personal or sensitive information unless the user explicitly asks you to include it.
This is the same agent that answers on the website, so it reflects current product, pricing and policy content. To book a demo, use the booking endpoints above instead.