AI concierge customer service, purpose-built for complex businesses.
Lorikeet delivers white-glove AI concierge support for regulated, complex workflows. Built for digital-native fintech, healthcare, and insurance teams that need concierge customer experience without growing headcount.
Concierge-level resolution that takes action across your systems
Beyond Deflection
Move beyond deflection
Other concierge chatbots route, deflect, and hand off. Lorikeet's AI concierge resolves end to end: pulls customer context, follows your business rules, takes action across your systems, and closes the loop. Eucalyptus uses Lorikeet to resolve 60–70% of patient tickets without human involvement.
White-glove Scale
White-glove AI customer service at scale
Concierge customer experience without the headcount cost. Flex absorbed 4x chat volume during rent week, doubled CSAT, and cut conversation duration in half. Eucalyptus 4x'd patient volume and lifted CSAT 10 points. Both done with their existing teams.
Regulated Complexity
Built for regulated complexity
Every concierge decision is auditable. SOC2, HIPAA-ready. Lorikeet enforces your SOPs in every conversation and escalates with full context when human judgment is needed. Built to pass compliance reviews across fintech, healthcare, and insurance.
Virtual concierge across every channel
Chat, email, and voice run on one virtual concierge platform with shared customer context across channels and conversations.
