Back
Google Docs
Integrate your Google Workspace with Lorikeet to access documents, sheets, and presentations.
Overview
Google Docs is part of Google Workspace and is commonly used for internal documentation such as SOPs (Standard Operating Procedures), knowledge articles, and team playbooks. Lorikeet’s Google Docs integration connects to your Google Drive so the AI can use approved documents as reference material when answering questions and resolving requests.
What it is
Google Docs + Lorikeet lets you use the documentation you already maintain without migrating to a new knowledge base. Folder-based scoping keeps access simple and safe, and syncing ensures the AI reflects your latest policies and procedures—reducing inconsistent answers and cutting down on repetitive questions to your team.
How to integrate
Connect Google Docs from the Lorikeet Integrations page by completing Google’s authorization flow for the Google Workspace account you want to use. You control what Lorikeet can access by placing approved documents into a designated Drive folder (for example, a folder created specifically for Lorikeet) and keeping everything else out of scope. After the connection is enabled, you can sync content on demand or enable automatic syncing so Lorikeet stays current as your documents change. Your team completes the setup in Google Workspace and Lorikeet; Lorikeet provides guidance and helps validate everything end-to-end.
