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Software Developer, Concorde Gateway, Full Stack
Full-time
Google's Cloud Applied AI team powers business growth with Gemini Enterprise, including Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search). This team builds the cloud-based last-mile integrations that connect next-generation AI agents to users across chat and voice surfaces, making AI-powered customer interactions reliable, scalable, and intelligent.
Responsibilities
Drive end-to-end development of cloud-based communication systems integrations for AI agents.
Define and deliver technical designs for integrating AI agents into first-party and third-party chat and voice surfaces.
Collaborate with Product Management, UX, and AI research teams to deliver an excellent, AI-powered customer support experience.
Apply domain expertise in telephony, chat, or generative AI to guide product direction and navigate technical trade-offs.
Minimum Qualifications
Bachelor's degree or equivalent practical experience.
2 years of software development experience in one or more programming languages, or 1 year with an advanced degree.
2 years of experience with data structures or algorithms.
Experience with generative AI, large language models (LLMs), or conversational AI systems in the development of AI agents or agentic frameworks.
