Global Product Manager, SaaS & AI

Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agents delivered via Vodafone's marketplace and managed services, ensuring agents are safe, compliant, high-quality, and simple for SMEs to discover, buy, and scale.

What You'll Do

• Own vision, strategy, roadmap, pricing, and partner frameworks for AI Agents and AI-powered SaaS

• Manage first- and third-party AI agents, ensuring quality, safety, and publishing standards

• Lead deployment, release, and lifecycle management of agents

• Develop voice-enabled agent solutions (call, chat, omnichannel) and pre-built SME templates

• Champion privacy-by-design, responsible AI, GDPR, and EU AI Act adherence

• Build mechanisms to capture insights from Sales, Care, and Presales and drive adoption plays

Requirements

• Proven product management experience, ideally with AI Agents and/or Agent Marketplaces

• Deep understanding of AI Agent frameworks, AI governance, and compliance

• Strong technical acumen in cloud, API integration, identity/security, and observability

• Commercial mindset with pricing, packaging, and business case development

• Nice to have: experience deploying agents on Gemini Enterprise, Copilot Studio, or ChatGPT Enterprise