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Engineer – Collection
Full-time
CloudWalk is a fintech transforming debt recovery. Join the Collection team as a Software Engineer to build end-to-end collection journeys that maximize debt recovery while maintaining an exceptional customer experience, combining technical excellence with AI-powered solutions.
What You'll Be Doing
Build & Scale: Develop intelligent, scalable solutions for collection journeys that handle high-volume debt recovery operations.
Design Customer-Centric Experiences: Create comprehensive renegotiation and installment strategies that balance recovery goals with customer satisfaction.
Leverage AI for Impact: Use artificial intelligence to prioritize tasks, automate workflows and accelerate feature delivery.
Collaborate & Iterate: Work cross-functionally with Product, Data and Customer Success teams to test and implement recovery strategies.
Measure & Optimize: Analyze customer behavior data to measure impact and continuously iterate on collection approaches.
What You'll Need To Succeed
Solid software development experience with backend technologies, preferably Python.
Familiarity with generative AI tools and models, ready to integrate them into real-world applications.
Genuine interest in credit, collections and debt recovery domains, with an impact-oriented mindset.
Ability to thrive in fast-paced environments with customer-first thinking. Advanced/fluent English required.
Nice to Have
Fintech experience in credit, collections or financial services.
Comfort with data analysis tools and deriving insights from customer behavior patterns.
Experience building or deploying machine learning models in production.
