Lorikeet
vs
Lorikeet vs Fin
Lorikeet vs Salesforce Agentforce
Lorikeet vs Salesforce
vs
Salesforce Agentforce
Deploy enterprise-grade AI in days, not months
Deploy enterprise-grade AI in days, not months
Deploy enterprise-grade AI in days, not months
Why teams switch: Deploy highly compliant AI agents that work with Salesforce or any CRM—without the enterprise rollout timeline. Build highly customizable agents that take action within your existing tools and systems for true resolution.
Use Lorikeet with Salesforce and any CRM
The Lorikeet difference:
Built for action, not just conversation
Deploy fast with out of the box configurability on workflows
Outcome-based pricing - from less than $0.80 per successfully resolved ticket
Dedicated PM and engineering support to deploy
Test us. Get a custom demo
Test us. Get a custom demo
Test us. Get a custom demo
Trusted by CX leaders in fintech, health tech and complex industries
Lorikeet
vs
Salesforce Agentforce
Salesforce
See how Lorikeet stacks up
| Lorikeet | Decagon | |
|---|---|---|
Agentic workflows | Yes, Orchestrated resolution + complex actions | Yes - RAG, natural language workflows |
Integration with Intercom | ||
Low latency voice AI | ||
Agentic workflows, not just FAQ | ||
Configurable for complex, regulated use cases | ||
Price by resolution | Yes - <0.80 | Yes - 0.99 |
You define satisfactory 'resolution' | No, Fin's definition of resolution | |
PM and Engineering support | ||
Customer memory after interruption | ||
Proactive Coach to improve quality | ||
A/B testing and QA features |
Built for complexity and compliance
Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking
Built for complexity and compliance
Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking
Built for complexity and compliance
Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking
Built for complexity and compliance
Unlike Agentforce, you can use Lorikeet for the most complex, regulated use cases where customers need action taking
Plugs easily into any ticketing system
Instant integration with Intercom, Zendesk and any other ticketing system available
Plugs easily into any ticketing system
Instant integration with Intercom, Zendesk and any other ticketing system available
Plugs easily into any ticketing system
Instant integration with Intercom, Zendesk and any other ticketing system available
Plugs easily into any ticketing system
Instant integration with Intercom, Zendesk and any other ticketing system available
Endlessly configurable agents
Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.
Endlessly configurable agents
Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.
Endlessly configurable agents
Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.
Endlessly configurable agents
Unlike Agentforce, we deploy in days not months. Our scale and enterprise plans include AI PMs and engineering teams to handle complex, multi-step requests seamlessly.
Lorikeet
Salesforce
Connects with Salesforce (and any other CRM) easily
Yes
Yes - for Salesforce but not used for otherCRMs/
Ticketing systems
Agentic action-taking
Yes - multi-agent orchestration
No - limited guided workflows
Complex workflows
Yes - Handles complex, multi-step requests
No - Breaks down as complexity grows
Configuration
Yes - with out of box integrations
No
Pricing based on success
Yes - pay per resolution
No - enterprise pricing
Configurability w/ included PM and Eng support
Yes
Limited - heavy deployment needs
Best fit
Teams wanting speed + governance + scale
Enterprise Salesforce clients
Connects with Salesforce (and any other CRM) easily
Lorikeet
Yes
Salesforce
Yes - for Salesforce but not used for otherCRMs/Ticketing systems
Agentic action-taking
Lorikeet
Yes - multi-agent orchestration
Salesforce
No - limited guided workflows
Complex workflows
Lorikeet
Yes - Handles complex, multi-step requests
Salesforce
No - Breaks down as complexity grows
Configuration
Lorikeet
Yes - with out of box integrations
Salesforce
No
Pricing based on success
Lorikeet
Yes - pay per resolution
Salesforce
No - enterprise pricing
Configurability w/ included PM and Eng support
Lorikeet
Yes
Salesforce
Limited - heavy deployment needs
Best fit
Lorikeet
Teams wanting speed + governance + scale
Salesforce
Enterprise Salesforce clients
Customers love us
Lorikeet is preferred over Salesforce for performance, configurability and compliance
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner in every metric."
Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner in every metric."
Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner in every metric."
Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner in every metric."
Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
Customers love us
Lorikeet is preferred over Salesforce for performance, configurability and compliance
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
Customers love us
Lorikeet is preferred over Salesforce for performance, configurability and compliance
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
"We ran POCs with Fin AI, Decagon, and Lorikeet. Measuring on quality of responses, ability to customize and integrate with other tools and cost, Lorikeet was the clear winner"
Jiaona Zhang
Former Linktree CPO
"We tested AI solutions head-to-head and Lorikeet was a winner
in every metric."Lindsay Boland
CX AI Product Lead at Flex
"Lorikeet has consistently outperformed bigger, hype-ier companies in helping us deliver best-in-class support to our community. The Lorikeet team are obsessed with their customers AND their customers' customers."
Noah Kotlove
CEO of Berry Street
10 questions to evaluate an agentic AI platform for CX
1. Can it execute multi-step workflows, not just answer questions?
1. Can it execute multi-step workflows, not just answer questions?
1. Can it execute multi-step workflows, not just answer questions?
2. Can it take real actions in systems of record?
2. Can it take real actions in systems of record?
2. Can it take real actions in systems of record?
3. Does it preserve context across channels?
3. Does it preserve context across channels?
3. Does it preserve context across channels?
4. How does it handle escalation and human handoff?
4. How does it handle escalation and human handoff?
4. How does it handle escalation and human handoff?
5. What are the guardrails for policy and compliance?
5. What are the guardrails for policy and compliance?
5. What are the guardrails for policy and compliance?
6. What's the true measure of resolution quality?
6. What's the true measure of resolution quality?
6. What's the true measure of resolution quality?
7. What does post-deployment iteration look like?
7. What does post-deployment iteration look like?
7. What does post-deployment iteration look like?
8. Can it maintain audit trails and explain reasoning?
8. Can it maintain audit trails and explain reasoning?
8. Can it maintain audit trails and explain reasoning?
9. Have you tested with difficult real-world cases?
9. Have you tested with difficult real-world cases?
9. Have you tested with difficult real-world cases?
10. Can it meet your security and data requirements?
10. Can it meet your security and data requirements?
10. Can it meet your security and data requirements?
See your workflows resolved live
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
See your workflows resolved live
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
See your workflows resolved live
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149