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In partnership with
CX at the AI Inflection Point
·
On Demand
About
Customer experience has evolved into one of the most strategically important functions in business, where time and intelligence now define every interaction.
Join us for this virtual event exploring the AI inflection point for customer experience, including a first look at something new from Kustomer that helps teams introduce intelligence into CX without disrupting the systems they already rely on.
Hear from executive leaders, including Kustomer CEO, Brad Birnbaum, and see a live demo where we'll cover how AI can reduce cognitive load, eliminate lag, and help CX teams move faster and more safely, right where work happens today.
In this session, you'll learn:
If you're responsible for providing better customer experiences, modernizing CX, supporting agents at scale, or navigating AI adoption without disruption, this is one announcement you won't want to miss!
Agenda
The AI Inflection Point for Customer Experience
Anna Fisher, CMO
AI Where You Are: Intelligence Without Disruption & Live Demo
Brad Birnbaum, CEO & Jillian Zatta, Growth AI Architect
Customer Panel: What Changes When AI Actually Works for CX Teams
Lauren Gold, CCO
The Opportunity Ahead for CX Leaders
Lauren Gold, CCO
Speakers
Maria Cerda
Non Live Support Mngr
Chad Warren
Sr. Mngr Customer Service
Tonya Coker
COO
Brad Birnbaum
CEO
Anna Fisher
CMO
Lauren Gold
CCO
Jillian Zatta
Growth AI Architect
