Senior Technical Delivery Lead - APAC

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people and systems across complex business processes. The Delivery Lead ensures Professional Services implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility, not just status reporting.

What you'll be doing

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget).

• Keep the implementation team (Camunda, customer, partners) aligned on goals, ways of working and budget.

• Drive scope decomposition, estimation and change control, making trade-offs explicit and protecting delivery commitments.

• Own stakeholder communication with clear, evidence-based status and drive timely decisions.

• Proactively identify and mitigate delivery risks and remove blockers with technical credibility.

• Capture learnings to iterate on Camunda's Professional Services delivery excellence framework.

What you bring

• 3+ years in a (Technical) Delivery Lead / Project Management role in enterprise software or SaaS.

• Proven track record leading agile, customer-facing PS implementation engagements delivered on time, on budget and to high quality.

• Advanced communication skills to explain complex concepts clearly, combined with empathy in customer interactions.

• Strong aptitude for strategic thinking and innovative problem-solving.

• Passion for customer success and understanding of how PS engagements drive retention and expansion.

• Ability and willingness to use the product.

Nice to have: familiarity with software engineering, process orchestration and automation.