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Senior Product Manager
Full-time
Contentsquare is the all-in-one experience intelligence platform and a global leader in experience analytics. They are looking for a Senior Product Manager to own the strategy and execution of their Voice of Customer (VoC) product, a critical part of the qualitative analysis suite that enables teams to launch AI-powered surveys and combine qualitative insights with quantitative analytics. This is a high-impact role at the intersection of customer research, AI innovation, and platform unification.
What You'll Do
Define and own the product vision, strategy, and roadmap for VoC Surveys
Deepen VoC's integration into the unified Contentsquare platform
Champion an AI-first approach, embedding intelligent automation across survey creation, analysis, and insight generation with the Sense AI team
Conduct deep customer and market research, translating insights into a data-driven roadmap
Define product KPIs, track performance, and monitor support ticket trends
Requirements
5+ years of product management experience in B2B SaaS, scaling a product area end-to-end
Strong customer and market research skills
Experience building AI-powered or data-intensive products
Proven roadmap ownership and comfort with data-driven decision making
Strong cross-functional collaboration; excellent English communication
