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Senior Developer Verint AI & Social Engineering
Full-time
Capgemini is seeking a Verint AI Software Engineer to support a premier U.S. Property & Casualty insurance carrier, designing, developing, and optimizing AI-driven solutions across enterprise voice ecosystems including CISCO, Google Cloud, and NICE.
Key Responsibilities
Design, develop, test, and implement AI-based applications using Verint technology, including IVA and Speech Analytics.
Collaborate with business stakeholders to translate requirements into scalable technical specifications.
Analyze structured and unstructured data to develop AI algorithms for intelligent decision-making.
Integrate Verint AI with CISCO telephony, Google Cloud services, and NICE workforce management.
Debug and improve existing Verint implementations for performance, scalability, and user experience.
Provide technical guidance and mentorship to junior developers and document architecture designs.
Requirements
Proven software development experience with a strong focus on AI technologies.
Direct experience with Verint solutions and demonstrated experience with Verint AI.
Deep familiarity with voice engineering ecosystems (Verint, Google, CISCO, NICE).
Strong programming skills in Python, Java, or C#.
Solid understanding of social engineering techniques and digital behavior analysis.
A degree in Computer Science, Software Engineering, or a related field.
