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AI Customer Operations
Full-time
We're PyjamaHR, an ATS used by 500\+ small companies. We're hiring for customer ops and automation, full-time, in Bangalore.
You'll handle customer tickets, take calls with SMB founders, coordinate with engineering on bugs, and build automations alongside the day-to-day support work.
The role
Answer support tickets and emails
Take phone calls with SMB customers when needed
Coordinate with engineering on bug fixes
Build automations that improve how we handle support
About You
AI-native. You've spent real time with Claude Code, Cursor, or similar tools, not just casual ChatGPT use
Curious. You see a repetitive process and want to figure out how to automate it
Comfortable on customer calls with non-technical founders
Fresher or up to 2 years experience
Based in Bangalore for the full 4-week training. Post-training: remote anywhere in India OK
Skills: account relations,customer support,ai automation,customer success management,customer operations
