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Technical Support Engineer - AI/ML

Full-time

GlobalLogic, a Hitachi Group Company, is looking for a highly skilled Technical Support Engineer with a strong background in Generative AI, Machine Learning, and Cloud technologies. The ideal candidate has deep expertise in compute fundamentals, cloud platforms, AI/ML frameworks, and generative AI, and can drive advanced AI/ML initiatives and deployments.

Job responsibilities

  • Provide technical leadership and guidance on AI/ML solutions, particularly leveraging cloud services.

  • Design, develop, and deploy Machine Learning and Generative AI models, including Large Language Models (LLMs).

  • Work with stakeholders to architect AI solutions using cloud-native technologies.

  • Evaluate and implement frameworks such as TensorFlow, PyTorch, JAX, and Ray, optimising workloads for TPUs and GPUs.

  • Use cloud AI products such as Vertex AI, Dialogflow, and Gemini, and stay current on emerging GenAI trends.

Requirements

  • 2+ years of experience in AI/ML development, cloud technologies, or related roles.

  • Hands-on cloud experience, including AI/ML services; AWS and Azure exposure a plus.

  • Strong expertise in Generative AI, LLMs, and model architectures (encoders, decoders, transformers).

  • Hands-on with deep learning frameworks and AI accelerators (TPUs, GPUs).

  • Strong compute fundamentals: virtualization, containerization (Docker/Kubernetes), OS, and system administration.

  • Willing to work from office in rotational shifts (5 working days, 2 week offs).

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GlobalLogic

Technical Support Engineer - AI/ML

Image

GlobalLogic

Technical Support Engineer - AI/ML