Digital Solution Area Specialist - Copilot & AI Workforce (Early in Profession)

This early-in-profession role is designed for those passionate about technology, AI, and innovation. As a Digital Solution Area Specialist - Copilot & AI Workforce, you will help organisations embrace the next generation of AI-powered work, engaging customers to identify business challenges and positioning Microsoft Copilot and AI solutions from discovery through adoption and value realisation. You will be supported through formal training, certifications, and mentoring.

Responsibilities

• Learn how Microsoft Copilot, AI agents, and the Microsoft Cloud platform help customers transform employee experiences, productivity, and decision-making.

• Engage with customers to understand business priorities, workforce challenges, and AI transformation goals through discovery conversations.

• Collaborate with account teams, technical specialists, customer success teams, and partners to recommend Copilot and AI Workforce solutions.

• Support customer adoption and usage growth by identifying high-value use cases, success measures, and business outcomes.

• Build foundational expertise in AI, Copilot, Modern Work, and workforce transformation through training and certifications.

• Develop knowledge of competitive AI and productivity offerings to differentiate Microsoft's solutions.

Qualifications

• 1 to 3 years of technology-related sales or account management experience, OR a Bachelor's degree in IT or related field with 2+ years of such experience, OR equivalent experience.

• Preferred: 2+ years of technology-related sales or account management experience.