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Bilingual Customer Support Specialist - AI Trainer

Full-time

We are looking for a Bilingual Customer Support Specialist to help train AI models. You will measure the progress of AI chatbots, evaluate their logic and solve problems to improve the quality of each model. In this role you will hold conversations in both French and English with chatbots to measure their progress, and write novel conversations to teach them what to say. This is an independent contractor position - you choose which projects to work on and when, on your own schedule, from home.

Responsibilities

  • Give AI chatbots diverse and complex bilingual tasks and evaluate their outputs

  • Evaluate the quality produced by AI models for correctness and performance

Qualifications

  • Fluency in English and French

  • Detail-oriented

  • Expert level of writing, editing and communication in both languages

  • A current, in progress or completed Bachelor's degree is preferred but not required

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Bilingual Customer Support Specialist - AI Trainer

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Bilingual Customer Support Specialist - AI Trainer

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Bilingual Customer Support Specialist - AI Trainer

Need inspiration for your JD?

At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.

Need inspiration for your JD?

At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.

Need inspiration for your JD?

At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.