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AI Solutions Specialist
Full-time
Our client is an established and rapidly growing eCommerce and B2B organization that has built a market-leading position within its industry over the past two decades. Operating as an 8-figure business, the company serves both individual consumers and institutional buyers through a combination of online sales channels and direct business development initiatives. The organization operates with a lean, high-performance culture that emphasizes ownership, accountability, and innovation. Team members work directly with leadership, leverage AI tools extensively, and are empowered to make meaningful contributions without layers of bureaucracy.
Role Overview
The AI Solutions Specialist will be responsible for identifying, building, and deploying AI-powered workflows and automations that improve operational efficiency across the business. The AI Solutions Specialist will leverage AI, automation, and low-code platforms to streamline business processes, integrate systems, optimize CRM workflows, build reporting dashboards, and help teams adopt AI-driven solutions. This role is ideal for someone who enjoys solving operational challenges through automation rather than traditional software engineering.
Location
Key Responsibilities
AI Workflow Development
Design and implement AI-powered workflows across multiple departments.
Identify opportunities to automate repetitive business processes.
Build scalable systems that improve productivity and operational efficiency.
Reduce manual work through AI and workflow automation.
Automation & Systems Integration
Build automations using HubSpot, Zapier, Make, n8n, and similar platforms.
Improve data flow between business systems.
Integrate platforms and automate operational workflows.
Build scalable automation solutions that support business growth.
Business Intelligence & Reporting
Develop dashboards and reporting systems.
Build performance tracking tools that provide actionable business insights.
Improve visibility into operational and company performance.
Support leadership through reporting and analytics.
AI Enablement
Help teams adopt AI tools and AI-enhanced workflows.
Identify opportunities to improve processes across marketing, operations, customer support, and sales.
Train and support team members on AI-enabled systems when needed.
CRM & Process Optimization
Build and optimize HubSpot workflows and automations.
Improve CRM processes and reporting structures.
Continuously identify opportunities to improve operational efficiency.
Design scalable systems that support long-term business operations.
Qualifications Experience
3+ years of experience in automation, operations, systems implementation, revenue operations, AI implementation, or related roles.
Experience implementing AI and low-code automation platforms.
Experience building workflow automations and business process improvements.
Experience working with CRM platforms, preferably HubSpot .
Experience supporting business operations through automation and systems implementation.
Familiarity with eCommerce, Amazon, Shopify, or similar online business environments is preferred.
Qualifications Skills
Strong understanding of workflow automation and systems design.
Experience with HubSpot .
Experience with Make .
Experience with Zapier .
Experience with n8n .
Experience with ChatGPT .
Experience with Claude .
Strong analytical and problem-solving skills.
Ability to translate business requirements into scalable automations.
Strong communication and collaboration skills.
Ability to identify operational inefficiencies and implement automation solutions.
What Success Looks Like
AI-powered workflows improve operational efficiency across departments.
Manual workloads are significantly reduced through automation.
Dashboards and reporting provide leadership with clear business visibility.
AI adoption increases across the organization.
Automation initiatives generate measurable operational improvements that support business growth.
Opportunity
This is an opportunity to help shape how a rapidly growing organization leverages AI and automation to scale operations. The AI Solutions Specialist will work directly with leadership to build systems, optimize business processes, and drive AI adoption across multiple business functions.
