AI Solution Manager | AI Workflow Automation | €85k base + 15k bonus (100k) | Hybrid from NRW / Remote from Germany

This is a Germany-based role, with Cologne proximity preferred. A fluent/bilingual (C1-C2) level of German is essential to be a successful applicant.

Your Future Employer

Our partner is one of the fastest-growing AI companies in Europe, building intelligent AI agents that automate highly complex enterprise workflows across customer support, internal operations, and multi-system business processes. The company operates in a particularly demanding segment of the AI market: not generic chatbot deployment, but deeply integrated, enterprise-grade automation projects connecting up to 15\+ systems per customer environment . With strong funding, rapid growth, and increasing customer demand, the business is now scaling its post-sales delivery organization aggressively to improve implementation speed, retain internal expertise, and reduce reliance on expensive external partners. The environment is fast-moving, highly technical, and still evolving operationally. The company is looking for people who thrive in ambiguity, move quickly, and enjoy solving difficult implementation challenges directly with customers. Your Role as Senior AI Solution Manager

You will own the technical delivery of AI implementations end-to-end within complex customer environments. This is not a traditional project management role. You will act as the t echnical counterpart to Customer Success within customer account teams, combining implementation ownership, technical consulting, stakeholder management, and delivery execution.

You will:

• Own 5–10 parallel AI implementation projects across enterprise customer environments

• Design and guide integrations across APIs, workflows, data structures, and AI systems

• Work closely with Customer Success Managers, owning the technical customer journey while CSMs own the business workstream

• Challenge customer assumptions and clarify unclear requirements instead of taking requests at face value

• Proactively identify risks, escalate blockers internally, and keep projects moving toward go-live

• Support customers through complex implementation processes involving multiple systems and stakeholders

• Contribute to improving internal delivery standards, workflows, and organizational scalability

• Help onboard and guide more junior team members as the organization grows

This is a highly visible, high-impact role inside a rapidly scaling AI company where implementation quality directly affects customer retention and expansion. Who You Are

Experience:

4–5\+ years of experience in technical solution management, implementation consulting, solutions architecture, forward-deployed engineering, or similar customer-facing technical roles. Strong hands-on experience with:

• REST APIs

• GraphQL

• Python

• Data engineering / system integrations

• Comfortable coding and debugging when needed, not purely coordination-focused

• Experience managing complex technical implementations with enterprise customers

• Strong requirements engineering skills: able to understand what customers actually need, even when they cannot clearly articulate it themselves

• Comfortable operating in fast-paced startup or scale-up environments

• Experience combining technical depth with customer-facing consulting and stakeholder management

Personality / Working Style

• High ownership mentality: proactive, structured, and execution-focused

• Quick thinker who stays calm under pressure and ambiguity

• Comfortable challenging customers constructively when needed

• Strong prioritization and multitasking capabilities

• Builder mindset: creates clarity and structure instead of waiting for it

• Commercial awareness: understands that technical delivery quality directly impacts customer success and retention

Languages

• German: C1-C2 / native-level proficiency required

• English: professional working proficiency

Location

Germany-based, NRW preferred

Why Should Someone Go for This Opportunity?

• €85k base salary \+ 15k bonus (100k)

• Flexible hybrid (NRW) / remote setup within Germany

• Work alongside highly technical and commercially driven operators in a low-politics, execution-focused environment

• Shape how the company scales delivery, implementation quality, and customer operations

• High autonomy and real ownership from day one

• Significant exposure to enterprise AI workflows, automation, integrations, and applied AI systems

The Interview Process

The process is designed to move quickly and efficiently, typically completed within \~1–2 weeks. 1. Screening interview with Nobel Recruitment 2. Technical deep dive with senior technical leadership 3. Solution management & stakeholder interview with Customer Experience leadership 4. Final startup-fit and leadership conversation

The company strongly values speed, ownership, and execution capability throughout the interview process.

Does this sound like something for you, or someone in your network? Apply directly or message elena@nobelrecruitment.com with your questions.