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AI Enablement Manager
Full-time
About us
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.
Role Overview
The AI Enablement Manager helps enterprise customers turn AI from a product capability into real business outcomes. You will work with customers and internal teams to understand problems, design AI-powered solutions, deploy them in real business environments, measure performance, and continuously improve results with data and AI tools.
This is not a traditional customer success role, and it is not a narrow delivery role. You will operate more like an AI field deployment owner: close to customers, close to product, close to data, and accountable for making AI actually work in the field.
What you will do;
• Understand real business problem
s. Work directly with customers to clarify workflows, pain points, success metrics, and operational challenges, then turn ambiguous needs into structured AI use cases and action plans.
• Design and deploy AI solution
s. Use the WIZ.AI platform to design, configure, test, and launch AI Talkbot solutions, including flows, prompts, rules, logic, escalation paths, test cases, and performance checks.
• Use AI tools to move faster and bette
r. Apply AI tools to accelerate requirement analysis, demo preparation, conversation drafting, call data analysis, feedback summarization, issue diagnosis, and optimization ideas.
• Own the loop from launch to valu
e. Monitor performance after go-live, identify issues, collect feedback, and improve the solution until customers see measurable value in adoption, experience, efficiency, or business outcomes.
• Work across teams to solve problem
s. Collaborate with Product, Engineering, Operations, Sales, Support, and Customer Success teams to unblock issues and improve outcomes.
• Discover the next AI opportunit
y. As you learn the customer business, proactively identify where AI can create more value through optimization, new use cases, renewal, or expansion.
You may be a strong fit if you have;
Curious about AI, enterprise software, automation, or digital transformation
Clear communicator with customers and internal teams
Structured problem solver
Ownership: care about outcomes, not just tasks
Self-driven when the path is unclear
Fast learner, adaptable, and comfortable with ambiguity.
Nice to have, but not required;
Projects or internships in consulting, SaaS, customer success, project management, business analysis, software testing, or AI-related work.
Use of AI tools for research, analysis, coding, workflow automation, or project work
Basics of LLMs, NLP, prompt engineering, conversation design, UX, flowcharts, or system logic
Excel, SQL, Python, or basic data analysis.
What you will gain;
This role gives you end-to-end exposure to enterprise AI adoption. You will learn how AI solutions are discovered, designed, deployed, measured, optimized, and expanded. You will work with real customers, real data, real business pressure, and real AI use cases.
• Build AI-native problem-solving ha
bits: use AI tools to improve speed, quality, analysis, and execution.
• Develop customer-facing capability
: communicate with enterprise stakeholders and turn business problems into practical solutions.
• Grow into broader paths
: AI solution consulting, field deployment, customer success leadership, product operations, business operations, or AI transformation.
Why join us;
Many graduate roles give you a small task in a large process. This role gives you the full loop: diagnose problems, build AI-powered solutions, launch them, measure impact, and keep improving until customers see value . If you want to grow fast, work close to real business, and become an AI-native problem solver, this is a role where you can start building that capability from day one.
WIZ.AI
, you won't just witness the cutting edge of Generative AI. You will define it, engineering proprietary Talkbots and advanced LLMs that deliver transformative, measurable impact for
global enterprises across 17 countries. We offer an unparalleled ground-floor opportunity within a hyper-growth market leader.
Our flat, results-driven culture ensures technical brilliance translates directly to strategic in
fluence, rewarding your unlimited potential with industry-leading, results-driven compensation.
Elevate your career beyond iteration. Come build your best career story with us.
