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Business Transformation Specialist
Full-time
Skill required
NA - Business Transformation
Designation
Business Transformation Specialist
Qualifications
Any Graduation
Years of Experience
7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. We’re the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client’s business while accelerating time-to-market and operating efficiently at scale. We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses. We are looking for an experienced RPA/Automation Expert to drive automation across Brand & Marketing, Insights, CLM functions and other marketing functions. This role will identify, design, and implement scalable automation solutions to improve reporting, workflow efficiency, and process standardization. The candidate will also leverage SynOps to rationalize workflows and build transformation roadmaps that deliver measurable business value. You will work with cross-functional stakeholders, business analysts, and process architects to break down end-to-end processes, identify automation opportunities. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth
What are we looking for?
6+ years of experience in software design, development, and automation
Strong hands-on experience with Automation Anywhere A360, Python, SQL, and API integrations
Experience in automating enterprise reporting and workflow processes
Good understanding of process excellence, and workflow rationalization
Strong knowledge of RPA architecture, reusable component design, and scalable automation deployments
Experience with HTML, JavaScript/VB Script, VBA, .NET/OOPs, and SQL
Familiarity with GenAI/ML, OCR-based data extraction, and Azure AI services
Excellent stakeholder management, communication, and problem-solving skills
Good communication and project management skills
Automation Anywhere A360 Master/Advanced certification
Experience with cloud-based automation deployments Roles and Responsibilities:
Assess processes across marketing functions to identify automation opportunities
Design, develop, test, and deploy automation solutions using Automation Anywhere A360
Automate reporting workflows and improve process efficiency using SynOps-led workflow rationalization
Leverage A360 advanced capabilities such as AARI, WLM, APIs, Document Automation, and Copilot
Build reusable components and scalable automation assets across projects
Integrate automation solutions with APIs, databases, and third-party tools
Manage automation environments, bot performance, licenses, patches, upgrades, and runbooks
Review code quality, compliance, and adherence to RPA architecture standards
Support issue resolution, defect tracking, technical documentation, and knowledge-sharing sessions
Partner with stakeholders to create automation/transformation roadmaps and deliver high-value outcomes
