About the job

Berry Street is on a mission to transform how Americans eat through nutrition therapy. Berry Street's platform connects individuals needing evidence-based nutrition care with an expansive network of Registered Dietitians and AI-powered tools. From weight management, diabetes, and heart health to kidney disease, maternal health, and 25+ other conditions, Berry Street's clinical team delivers personalized nutrition interventions tailored to each patient's unique physiological and psychological needs, improving outcomes and reducing total cost of care. Berry Street works with some of the largest health plans, as well as leading health systems and innovative care management companies to serve diverse populations across all 50 states. Visit berrystreet.co to learn more.

Since launching in January 2023, Berry Street has grown to over 1,400 providers on our platform and served tens of thousands of patients nationwide. We're a Series B company backed by leading investors like Northzone, Sofina, and FJ Labs, as well as notable angel investors including the founders of Revolut, Spring, Grow Therapy, and Tilly.

About The Role

We're looking for a Partnerships Implementation Lead who loves rolling up their sleeves to solve problems with scrappy, creative solutions. You'll sit at the intersection of operations, commercial, and technology, owning partner implementations and internal workflows. This is not a "pass requirements to engineering" role — instead, you'll be building and launching processes yourself using low-code tools, ensuring our partnerships and operations scale without heavy engineering support. This role reports to our Head of Customer Experience and is based in our NYC office. It's a growth opportunity with potential to evolve into Product or expanded partnerships as the company scales.

Key Responsibilities

Own technical onboarding and implementations for new partnerships

Build and maintain workflows using low/no-code tools

Translate commercial priorities into lightweight, scalable operational processes

Manage projects from scoping through execution, ensuring clarity and accountability

Troubleshoot issues in real time and proactively refine processes

Partner closely with the Head of Experience and CCO on priorities.

Collaborate with engineering teams on technical design, troubleshooting, and tickets

Requirements

3+ years of experience in technical operations, product, or engineering roles, ideally in startups

Hands-on experience with low/no-code platforms

Comfort navigating APIs and integrations at a basic level

Strong organizational and project management skills

Self-starter with a "builder" mindset — scrappy, proactive, and problem-solving oriented

Strong communication skills and ability to work cross-functionally

Prior experience interacting directly with customers or clients a plus

Benefits

The expected base salary range for this position is $90,000-$115,000, based on qualifications and experience

Comprehensive health insurance plans, including dental and vision

Spacious Madison Square Park office ☀️

Generous PTO 🏖️

401k with match 💰

Citibike membership 🚲

Unlimited dietitian care 🍓

Continuous learning opportunities

The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities