The future of customer experience is concierge
The future of CX needs humans more than ever
The future of customer experience is concierge. These are the roles building it, from support and retention to growth, trust and safety, and insights.
Open Positions
AI-powered roles across the full customer lifecycle. Updated weekly.
Are you an employer and looking to advertise your role here? Get in touch: cxroles@lorikeetcx.ai.
Interested in positions at Lorikeet? Check out our careers page!
PolyAI
Forward Deployed AI Engineer (Must be based in Toronto, Canada)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
PolyAI
Forward Deployed AI Engineer (Must be based in Toronto, Canada)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Essonne, Île-de-France, France
Leica Microsystems
Director Sales Operations and Customer Care EMEA (d/f/m)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Essonne, Île-de-France, France
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, Île-de-France, France
Clinisys
Director, Customer Support EU
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Paris, Île-de-France, France
VoiceLine
Associate Product Manager – Analytics Platform (f/m/d)
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Munich, Bavaria, Germany
VoiceLine
Associate Product Manager – Analytics Platform (f/m/d)
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Munich, Bavaria, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Builds CX-focused AI products that improve customer experience.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Redcare Pharmacy
Product Director – Conversational AI CS & Pharma Advisory (m/f/d)
Builds CX-focused AI products that improve customer experience.
Full-Time
Cologne, North Rhine-Westphalia, Germany
Together Light Incorporated
User Customer Journey, Lead Nurture, and Conversion Manager
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Together Light Incorporated
User Customer Journey, Lead Nurture, and Conversion Manager
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Bounteous
Lead Strategist, CRM & Loyalty
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Prolific
Customer Support Reps - AI Training - San Jose, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Jose, CA
Emburse
AI Automation Analyst (Claude)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
Emburse
AI Automation Analyst (Claude)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Toronto, Ontario, Canada
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Airbyte
Customer Support Developer (Databases)
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Exoticca
Product Manager - Agent Experience & Customer Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Barcelona, Catalonia, Spain
Enterprise Bot
Senior Partner Enablement Manager (Technical Training & Academy)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Barcelona, Catalonia, Spain
Enterprise Bot
Senior Partner Enablement Manager (Technical Training & Academy)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Barcelona, Catalonia, Spain
Archlet
Customer Support Manager
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Archlet
Customer Support Manager
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
Robinsun
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Alcobendas, Community of Madrid, Spain
Robinsun
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Alcobendas, Community of Madrid, Spain
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Nashville, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Nashville, TN
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - Boston, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Boston, MA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - San Diego, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Diego, CA
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
Prolific
Customer Support Reps - AI Training - Charlotte, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Charlotte, NC
InsurePay
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Arizona, United States
InsurePay
Customer Support Representative
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Arizona, United States
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Prolific
Customer Support Reps - AI Training - Denver, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Denver, CO
Procare Solutions
AI Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Atlanta, GA
Procare Solutions
AI Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Atlanta, GA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Prolific
Customer Support Reps - AI Training - San Francisco, US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
San Francisco, CA
Londontown, Inc.
Senior Manager, Customer Experience
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Bayonne, NJ
Londontown, Inc.
Senior Manager, Customer Experience
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Bayonne, NJ
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Adaptive Security
Founding Senior Customer Success Manager, Sydney
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Sydney, New South Wales, Australia
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
Prolific
Customer Support Reps - AI Training - US
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
New York, NY
ClifyX
Retail Delivery Head
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
ClifyX
Retail Delivery Head
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
GovSpend
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
GovSpend
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Swooped
Director, Customer Success Operations
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Swooped
Director, Customer Success Operations
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
EliseAI
CX Operations Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
New York, NY
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
AEG
VP, Contact Center
Runs contact center operations leveraging AI and automation tools.
Full-Time
Frisco, TX
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
SAP
Customer Success Partner Expert - SAP BTP
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Perth, Western Australia, Australia
Infosys
Customer Service Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Infosys
Customer Service Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Cheil Australia
Digital Strategist
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Sydney Olympic Park, New South Wales, Australia
Cheil Australia
Digital Strategist
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Sydney Olympic Park, New South Wales, Australia
Infosys
Associate Consultant
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Infosys
Associate Consultant
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Melbourne, Victoria, Australia
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
MPB
Customer Experience Advisor
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Brighton, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Iru
Customer Success Manager, Commercial, EMEA
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
London, England, UK
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Altruistiq
Customer Success Manager (United Kingdom)
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Focus Group
Technical Support Engineer - Cloud & AI Voice Systems
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Groby, England, UK
Focus Group
Technical Support Engineer - Cloud & AI Voice Systems
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Groby, England, UK
Firstsource
Director
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Firstsource
Director
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
XYZ Reality
Customer Support Specialist
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
London, England, UK
XYZ Reality
Customer Support Specialist
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
London, England, UK
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
Fello
Solution Expert
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
SaaS Labs
Head of Product
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Bengaluru, Karnataka, India
Capumen Executive Recruitment
Customer Experience Specialist
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
London Area, United Kingdom
Capumen Executive Recruitment
Customer Experience Specialist
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
London Area, United Kingdom
Robert Walters
Customer Experience Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Manchester, England, UK
Robert Walters
Customer Experience Manager
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Manchester, England, UK
Olympus Corporation
Global Process Leader (Director) - Customer Care, GBS (Based in Hyderabad)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Hyderabad, Telangana, India
Olympus Corporation
Global Process Leader (Director) - Customer Care, GBS (Based in Hyderabad)
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Hyderabad, Telangana, India
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
tem
Customer Experience Operations
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
NielsenIQ
Customer Support Executive
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
NielsenIQ
Customer Support Executive
Frontline support role using AI tools to resolve customer issues efficiently.
Full-Time
Remote
ABB
Marketing Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Bengaluru East, Karnataka, India
ABB
Marketing Automation Specialist
Hands-on CX role configuring AI tools and driving customer outcomes.
Full-Time
Bengaluru East, Karnataka, India
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Microsoft
Cloud Solution Architecture Portuguese Speaking
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Mexico City, Mexico
Customer Success Snack
Post Sales & Customer Success Jobs
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Amsterdam, North Holland, Netherlands
Customer Success Snack
Post Sales & Customer Success Jobs
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Amsterdam, North Holland, Netherlands
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
AI Rudder
Operations Specialist
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
HPO Outsourcing Professionals - Agency
Head of AI
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
HPO Outsourcing Professionals - Agency
Head of AI
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
AI Rudder
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Remote
Accenture
Management Analyst
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
Accenture
Management Analyst
CX-focused role using AI and automation to drive customer outcomes.
Full-Time
Federal Territory of Kuala Lumpur, Malaysia
Paired
Head of Operations & Retention for U.S. DTC Health Wellness (Remote, Worldwide)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
Paired
Head of Operations & Retention for U.S. DTC Health Wellness (Remote, Worldwide)
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
CaterSpot
Head of Operations
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
CaterSpot
Head of Operations
Runs CX operations using AI and automation to drive efficiency and scale.
Full-Time
Remote
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
Dialpad Japan
Customer Success Specialist
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Pasig, National Capital Region, Philippines
GLAMNETIC
Customer Experience Agent
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
GLAMNETIC
Customer Experience Agent
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Remote
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
NielsenIQ
Executive, Analytics & Insights
Generates customer insights via AI analytics to inform CX strategy.
Full-Time
Pasig, National Capital Region, Philippines
Bakuun Holdings
Client Success Manager
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Singapore, Singapore
Bakuun Holdings
Client Success Manager
Drives customer adoption, retention, and expansion using AI-powered insights.
Full-Time
Singapore, Singapore
OKX
Senior Manager, Voice of Customer
Captures and analyses voice of customer with AI to surface actionable insights.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
OKX
Senior Manager, Voice of Customer
Captures and analyses voice of customer with AI to surface actionable insights.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
CelcomDigi
CX Transformation Specialist (CC, Retail & Digital)
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Petaling Jaya, Selangor, Malaysia
CelcomDigi
CX Transformation Specialist (CC, Retail & Digital)
Owns CX strategy and operations, leveraging AI to deliver standout customer journeys.
Full-Time
Petaling Jaya, Selangor, Malaysia
Carepod
CX AI & Knowledge Manager (Remote/Brazil)
Lead and scale support operations at Carepod with AI tools and automation.
Full-Time
Remote
Carepod
CX AI & Knowledge Manager (Remote/Brazil)
Lead and scale support operations at Carepod with AI tools and automation.
Full-Time
Remote
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Dialpad Japan
Forward Deployment Engineer
Build AI and automation tooling for Dialpad Japan's customer experience platform.
Full-Time
Sydney, New South Wales, Australia
Techtronic Industries Australia & New Zealand
CRM and Loyalty Manager
Drive AI-powered customer experience initiatives at Techtronic Industries Australia & New Zealand.
Full-Time
Melbourne, Victoria, Australia
Techtronic Industries Australia & New Zealand
CRM and Loyalty Manager
Drive AI-powered customer experience initiatives at Techtronic Industries Australia & New Zealand.
Full-Time
Melbourne, Victoria, Australia
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Adobe
Manager of AI Engagement Manager, Firefly
Drive AI-powered customer experience initiatives at Adobe.
Full-Time
London, England, UK
Uniphore
Director of Customer Success
Drive customer outcomes and AI-powered adoption programs at Uniphore.
Full-Time
London Area, United Kingdom
Uniphore
Director of Customer Success
Drive customer outcomes and AI-powered adoption programs at Uniphore.
Full-Time
London Area, United Kingdom
Trimble Inc.
SFDC Service Cloud Process Analyst
Analyse customer data and AI performance metrics for Trimble Inc..
Full-Time
Leeds, England, UK
Trimble Inc.
SFDC Service Cloud Process Analyst
Analyse customer data and AI performance metrics for Trimble Inc..
Full-Time
Leeds, England, UK
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
Avahi
Amazon Connect Engineer
Build AI and automation tooling for Avahi's customer experience platform.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
OpenTable
Customer Experience Manager
Drive AI-powered customer experience initiatives at OpenTable.
Full-Time
Mexico City, Mexico
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
NeuraFlash
Consultant, Conversational Design
Implement and optimise CX/AI platforms for NeuraFlash customers.
Full-Time
Remote
Dialpad
Applied Scientist
Drive AI-powered customer experience initiatives at Dialpad.
Full-Time
Kitchener, Ontario, Canada
Dialpad
Applied Scientist
Drive AI-powered customer experience initiatives at Dialpad.
Full-Time
Kitchener, Ontario, Canada
Geotab
Conversational AI Engineer
Build AI and automation tooling for Geotab's customer experience platform.
Full-Time
Oakville, Ontario, Canada
Geotab
Conversational AI Engineer
Build AI and automation tooling for Geotab's customer experience platform.
Full-Time
Oakville, Ontario, Canada
Deloitte
Customer Strategy Analyst
Analyse customer data and AI performance metrics for Deloitte.
Full-Time
Toronto, Ontario, Canada
Deloitte
Customer Strategy Analyst
Analyse customer data and AI performance metrics for Deloitte.
Full-Time
Toronto, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
Samsara
Business Operations Manager, Technical Support Ops
Lead and scale support operations at Samsara with AI tools and automation.
Full-Time
Toronto, Ontario, Canada
Sage
Email Marketing Automation Specialist
Build and optimise AI-powered support workflows at Sage.
Full-Time
Toronto, Ontario, Canada
Sage
Email Marketing Automation Specialist
Build and optimise AI-powered support workflows at Sage.
Full-Time
Toronto, Ontario, Canada
OLIVER | The Brandtech Group
Email CRM Specialist
Build and optimise AI-powered support workflows at OLIVER | The Brandtech Group.
Full-Time
Remote
OLIVER | The Brandtech Group
Email CRM Specialist
Build and optimise AI-powered support workflows at OLIVER | The Brandtech Group.
Full-Time
Remote
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
AI Rudder
AI Conversational Designer
Drive AI-powered customer experience initiatives at AI Rudder.
Full-Time
Ho Chi Minh City, Vietnam
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Monee
Chatbot Lead (Monee)
Lead Monee's CX and AI strategy across the customer lifecycle.
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Workwize
Customer Support Automation Project Manager (AI and Chatbot)
Lead and scale support operations at Workwize with AI tools and automation.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Customer Support Automation Project Manager (AI and Chatbot)
Lead and scale support operations at Workwize with AI tools and automation.
Full-Time
Amsterdam, North Holland, Netherlands
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Air Apps
CRM Specialist
Drive AI-powered customer experience initiatives at Air Apps.
Full-Time
Paris, Île-de-France, France
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
Personio
(Senior) AI Ops Specialist - Customer Experience
Build and optimise AI-powered support workflows at Personio.
Full-Time
Berlin, Berlin, Germany
NVIDIA AI
Senior Solutions Architect, Customer Success
Drive customer outcomes and AI-powered adoption programs at NVIDIA AI.
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA AI
Senior Solutions Architect, Customer Success
Drive customer outcomes and AI-powered adoption programs at NVIDIA AI.
Full-Time
Dubai, Dubai, United Arab Emirates
American Express
AI Engineer III
Build AI and automation tooling for American Express's customer experience platform.
Full-Time
Bengaluru, Karnataka, India
American Express
AI Engineer III
Build AI and automation tooling for American Express's customer experience platform.
Full-Time
Bengaluru, Karnataka, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Functional Operations Manager
Drive AI-powered customer experience initiatives at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Capgemini
FBS Customer Experience Product Manager
Own product strategy for AI-driven customer experience features at Capgemini.
Full-Time
Pune Division, Maharashtra, India
Manulife
Senior AI Developer
Drive AI-powered customer experience initiatives at Manulife.
Full-Time
Singapore, Singapore
Manulife
Senior AI Developer
Drive AI-powered customer experience initiatives at Manulife.
Full-Time
Singapore, Singapore
Bristol Myers Squibb
Vice President, Customer Insights & Engagement Lead
Lead Bristol Myers Squibb's CX and AI strategy across the customer lifecycle.
Full-Time
Princeton, NJ
Bristol Myers Squibb
Vice President, Customer Insights & Engagement Lead
Lead Bristol Myers Squibb's CX and AI strategy across the customer lifecycle.
Full-Time
Princeton, NJ
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Betterment
Sr. CX Programs & Automation Manager
Lead and scale support operations at Betterment with AI tools and automation.
Full-Time
New York, NY
Zoom
Online Lifecycle & CRM Marketing Senior Manager
Run lifecycle marketing automation and CRM campaigns at Zoom.
Full-Time
Remote
Zoom
Online Lifecycle & CRM Marketing Senior Manager
Run lifecycle marketing automation and CRM campaigns at Zoom.
Full-Time
Remote
Alan
Fullstack Software Engineer (x/f/m) - AI for Care
Fullstack Software Engineer (x/f/m) - AI for Care at Alan
Full-Time
Barcelona, Catalonia, Spain
Alan
Fullstack Software Engineer (x/f/m) - AI for Care
Fullstack Software Engineer (x/f/m) - AI for Care at Alan
Full-Time
Barcelona, Catalonia, Spain
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
Celonis
Principal Consultant - AI Governance
Principal Consultant - AI Governance at Celonis
Full-Time
Madrid, Community of Madrid, Spain
IGT Solutions
Data Scientist
Data Scientist at IGT Solutions
Full-Time
Abu Dhabi Emirate, United Arab Emirates
IGT Solutions
Data Scientist
Data Scientist at IGT Solutions
Full-Time
Abu Dhabi Emirate, United Arab Emirates
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
airtel
DGM Data Analyst
DGM Data Analyst at airtel
Full-Time
Gurugram, Haryana, India
Ayuda Solutions Pvt. Ltd.
AI/ML Engineer — Automation Practice
AI/ML Engineer — Automation Practice at Ayuda Solutions Pvt. Ltd.
Full-Time
Ranchi, Jharkhand, India
Ayuda Solutions Pvt. Ltd.
AI/ML Engineer — Automation Practice
AI/ML Engineer — Automation Practice at Ayuda Solutions Pvt. Ltd.
Full-Time
Ranchi, Jharkhand, India
Kapture CX
AI / ML Lead
AI / ML Lead at Kapture CX
Full-Time
Bengaluru, Karnataka, India
Kapture CX
AI / ML Lead
AI / ML Lead at Kapture CX
Full-Time
Bengaluru, Karnataka, India
NielsenIQ
Sr. Analyst - Quality Assurance
Sr. Analyst - Quality Assurance at NielsenIQ
Full-Time
Remote
NielsenIQ
Sr. Analyst - Quality Assurance
Sr. Analyst - Quality Assurance at NielsenIQ
Full-Time
Remote
Chubb Life Insurance New Zealand
Claims Operations Manager
Claims Operations Manager at Chubb Life Insurance New Zealand
Full-Time
Wellington, Wellington, New Zealand
Chubb Life Insurance New Zealand
Claims Operations Manager
Claims Operations Manager at Chubb Life Insurance New Zealand
Full-Time
Wellington, Wellington, New Zealand
wherewework MD
GenAI Content Trust and Safety Experts – Hebrew speaker
GenAI Content Trust and Safety Experts – Hebrew speaker at wherewework MD
Full-Time
Athens, Attiki, Greece
wherewework MD
GenAI Content Trust and Safety Experts – Hebrew speaker
GenAI Content Trust and Safety Experts – Hebrew speaker at wherewework MD
Full-Time
Athens, Attiki, Greece
wherewework MD
GenAI Content Trust and Safety Experts – Dutch speaker
GenAI Content Trust and Safety Experts – Dutch speaker at wherewework MD
Full-Time
Athens, Attiki, Greece
wherewework MD
GenAI Content Trust and Safety Experts – Dutch speaker
GenAI Content Trust and Safety Experts – Dutch speaker at wherewework MD
Full-Time
Athens, Attiki, Greece
AutogenAI
Customer Success Manager
Customer Success Manager at AutogenAI
Full-Time
London, England, UK
AutogenAI
Customer Success Manager
Customer Success Manager at AutogenAI
Full-Time
London, England, UK
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
American Airlines
Team Lead, Contact Center- Workforce Support
Team Lead, Contact Center- Workforce Support at American Airlines
Full-Time
Fort Worth, TX
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat, and voice assistants for community support, using RAG, RL, distillation, and LLM evaluation.
Full-Time
Remote
Airbnb
Machine Learning Engineer, Customer Support Engineering
Build agentic AI, chat, and voice assistants for community support, using RAG, RL, distillation, and LLM evaluation.
Full-Time
Remote
Virtusa
Gcp Tech Support Agent
First-line cloud platform support using monitoring dashboards and AI assistants to triage and resolve user issues.
Full-Time
Andhra Pradesh, India
Virtusa
Gcp Tech Support Agent
First-line cloud platform support using monitoring dashboards and AI assistants to triage and resolve user issues.
Full-Time
Andhra Pradesh, India
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
American Express
Manager-Data Science
Build analytics and AI/GenAI solutions powering customer lifecycle marketing, acquisition, and retention at Amex.
Full-Time
New York, NY
TerraTern
Head Of Operations
Lead ops for visa and customer success, redesign workflows using AI tools (Zapier, n8n, Make, RPA) to scale processes.
Full-Time
Bengaluru, Karnataka, India
TerraTern
Head Of Operations
Lead ops for visa and customer success, redesign workflows using AI tools (Zapier, n8n, Make, RPA) to scale processes.
Full-Time
Bengaluru, Karnataka, India
Microsoft
Cloud Solution Architect
Deliver Dynamics ERP solutions to enterprise customers, enabling low-code agility and AI transformation.
Full-Time
Paris, Île-de-France, France
Microsoft
Cloud Solution Architect
Deliver Dynamics ERP solutions to enterprise customers, enabling low-code agility and AI transformation.
Full-Time
Paris, Île-de-France, France
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Cognizant
Dynamics 365- Solution Architect
Lead Dynamics 365 CRM architecture with Copilot AI, Power Automate, and case management for airline contact center.
Full-Time
Dubai, Dubai, United Arab Emirates
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
Aspire Software
AI Automation Engineer
Design, build, and ship AI agents that automate customer service, onboarding, and documentation across portfolio.
Full-Time
Toronto, Ontario, Canada
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
NVIDIA
Senior Solutions Architect, Customer Success
Advise customers on scalable AI infrastructure, networking, and automation for large-scale NVIDIA deployments.
Full-Time
Dubai, Dubai, United Arab Emirates
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
True Corporation
Senior Leader, Customer Experience Training
Lead CX training strategy and AI-driven learning ecosystems to transform call center workforce into AI-ready org.
Full-Time
Bangkok City, Thailand
Glovo
Customer Experience Director - Marketplace
Own refunds strategy and redefine support via AI-automated workflows and translations at food delivery marketplace.
Full-Time
Barcelona, Catalonia, Spain
Glovo
Customer Experience Director - Marketplace
Own refunds strategy and redefine support via AI-automated workflows and translations at food delivery marketplace.
Full-Time
Barcelona, Catalonia, Spain
Xplor Technologies
Customer Support Coordinator
Deliver AI-enabled support across chat, email, and outbound; work alongside chatbot and automation technologies.
Full-Time
Auckland, Auckland, New Zealand
Xplor Technologies
Customer Support Coordinator
Deliver AI-enabled support across chat, email, and outbound; work alongside chatbot and automation technologies.
Full-Time
Auckland, Auckland, New Zealand
SuiteOp
Customer Success Manager (Europe)
Own onboarding for European customers, leveraging AI as force multiplier at modern property operations platform.
Full-Time
Remote
SuiteOp
Customer Success Manager (Europe)
Own onboarding for European customers, leveraging AI as force multiplier at modern property operations platform.
Full-Time
Remote
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Jonas Software
Manager, Professional Services
Own customer onboarding and delivery, automate workflows, and apply AI to scale professional services delivery.
Full-Time
Markham, Ontario, Canada
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Wati
GTM Engineer - Revenue Technology (AI & Automation)
Build GTM systems with AI and no-code automation across marketing, sales, and support for WhatsApp messaging platform.
Full-Time
Remote
Guidewire Software
Manager, Application Support
Lead application support team driving operational excellence and AI-enabled innovation for cloud insurance platform.
Full-Time
Curitiba, Paraná, Brazil
Guidewire Software
Manager, Application Support
Lead application support team driving operational excellence and AI-enabled innovation for cloud insurance platform.
Full-Time
Curitiba, Paraná, Brazil
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
AI Rudder
Customer Success Intern
Customer Success Intern at AI Rudder
Full-Time
Remote
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Maxis
Customer Experience Virtual Agent and Agent Assist Intern
Customer Experience Virtual Agent and Agent Assist Intern at Maxis
Full-Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Value Maximizer
Senior Software QA Manager
Senior Software QA Manager at The Value Maximizer
Full-Time
Ho Chi Minh City, Ho Chi Minh City, Vietnam
The Value Maximizer
Senior Software QA Manager
Senior Software QA Manager at The Value Maximizer
Full-Time
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Instructure
Digital Customer Success Specialist
Digital Customer Success Specialist at Instructure
Full-Time
Manila, National Capital Region, Philippines
Archlet
Procurement Customer Support Manager
Procurement Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Procurement Customer Support Manager
Procurement Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Sourcing Analyst / Customer Support Manager
Sourcing Analyst / Customer Support Manager at Archlet
Full-Time
Remote
Archlet
Sourcing Analyst / Customer Support Manager
Sourcing Analyst / Customer Support Manager at Archlet
Full-Time
Remote
Amazon
Principal, Process Improvement Specialist, Network Flow and Technologies
Principal, Process Improvement Specialist, Network Flow and Technologies at Amazon
Full-Time
Barcelona, Catalonia, Spain
Amazon
Principal, Process Improvement Specialist, Network Flow and Technologies
Principal, Process Improvement Specialist, Network Flow and Technologies at Amazon
Full-Time
Barcelona, Catalonia, Spain
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
3Commas.io
CRM Manager
CRM Manager at 3Commas.io
Full-Time
Barcelona, Catalonia, Spain
Suitsupply
Product Manager - Customer Operations
Product Manager - Customer Operations at Suitsupply
Full-Time
Amsterdam, North Holland, Netherlands
Suitsupply
Product Manager - Customer Operations
Product Manager - Customer Operations at Suitsupply
Full-Time
Amsterdam, North Holland, Netherlands
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
Apaleo
Head of Customer Success & Onboarding (f/m/d)
Head of Customer Success & Onboarding (f/m/d) at Apaleo
Full-Time
Munich, Bavaria, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
CompuGroup Medical SE & Co. KGaA
Head of Automation Healthcare Software (f/m/d)
Head of Automation Healthcare Software (f/m/d) at CompuGroup Medical SE & Co. KGaA
Full-Time
Coblenz, Rhineland-Palatinate, Germany
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
Cyara
Sr. AI Product Manager
Sr. AI Product Manager at Cyara
Full-Time
Hyderabad, Telangana, India
StarHub
Assistant Manager, Data Analyst
Assistant Manager, Data Analyst at StarHub
Full-Time
Singapore, Singapore
StarHub
Assistant Manager, Data Analyst
Assistant Manager, Data Analyst at StarHub
Full-Time
Singapore, Singapore
Danske Bank
Data Scientist (MLOps) for AI Assist Squad
Data Scientist (MLOps) for AI Assist Squad at Danske Bank
Full-Time
Vilnius, Vilniaus, Lithuania
Danske Bank
Data Scientist (MLOps) for AI Assist Squad
Data Scientist (MLOps) for AI Assist Squad at Danske Bank
Full-Time
Vilnius, Vilniaus, Lithuania
Optus
Product Manager - AI
Product Manager - AI at Optus
Full-Time
New South Wales, Australia
Optus
Product Manager - AI
Product Manager - AI at Optus
Full-Time
New South Wales, Australia
Linktree
Support Operations Analyst, AI & Automation
Support Operations Analyst, AI & Automation at Linktree
Full-Time
Melbourne, Victoria, Australia
Linktree
Support Operations Analyst, AI & Automation
Support Operations Analyst, AI & Automation at Linktree
Full-Time
Melbourne, Victoria, Australia
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
Aspire Software
AI Automation Engineer
AI Automation Engineer at Aspire Software
Full-Time
Remote
Better Impact Inc.
CX Technology Specialist — Technical Onboarding & Automation
CX Technology Specialist — Technical Onboarding & Automation at Better Impact Inc.
Full-Time
Remote
Better Impact Inc.
CX Technology Specialist — Technical Onboarding & Automation
CX Technology Specialist — Technical Onboarding & Automation at Better Impact Inc.
Full-Time
Remote
Rapsodo
Head of Customer Experience, North America
Head of Customer Experience, North America at Rapsodo
Full-Time
St Louis, MO
Rapsodo
Head of Customer Experience, North America
Head of Customer Experience, North America at Rapsodo
Full-Time
St Louis, MO
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
ALOHAS
Customer Care Operations & AI Lead
Lead customer care operations and AI strategy for fashion brand ALOHAS.
Full-Time
Barcelona, Catalonia, Spain
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Workwize
Product Manager (Finance & Support Automation)
Lead support automation and finance product initiatives at global IT logistics platform.
Full-Time
Amsterdam, North Holland, Netherlands
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
Kaluza
Product Manager (CCaaS) - French Speaking
Manage CCaaS product for AI-powered energy customer service platform.
Full-Time
Paris, Île-de-France, France
First Abu Dhabi Bank (FAB)
Specialist- Contact Centre Technology
Implement and manage contact centre AI and automation technology at FAB.
Full-Time
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
First Abu Dhabi Bank (FAB)
Specialist- Contact Centre Technology
Implement and manage contact centre AI and automation technology at FAB.
Full-Time
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
e& UAE
Director/VA, RPA & Platforms
Lead RPA and automation platforms strategy for telecom customer operations.
Full-Time
Ajman, Ajman Emirate, United Arab Emirates
e& UAE
Director/VA, RPA & Platforms
Lead RPA and automation platforms strategy for telecom customer operations.
Full-Time
Ajman, Ajman Emirate, United Arab Emirates
ElevenLabs
Customer Success Lead - APAC
Lead customer success for AI voice and audio platform across Asia-Pacific.
Full-Time
Remote
ElevenLabs
Customer Success Lead - APAC
Lead customer success for AI voice and audio platform across Asia-Pacific.
Full-Time
Remote
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
Relevance AI
Director of Technical Support
Direct technical support operations for AI workforce and agents platform.
Full-Time
Sydney, New South Wales, Australia
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
TELUS Digital
Zendesk Customer Success Consultant
Consult on Zendesk CX solutions including AI agents and automation workflows.
Full-Time
Toronto, Ontario, Canada
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
HealthEquity
Director, AI Enablement
Lead strategic AI enablement across customer experience at HealthEquity.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
DataAnnotation
Customer Support Specialist
Deliver AI-augmented frontline support for data annotation and AI training platform.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
ElevenLabs
Customer Success Lead - LATAM
Lead customer success function for AI voice platform across Latin America.
Full-Time
Remote
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
Glean
AI Outcomes Manager, London
Drive AI outcomes and adoption for enterprise customers at Glean's Work AI platform.
Full-Time
London, England, UK
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
MeetGeek
Customer Success Engineer
Engineer customer success solutions for AI meeting automation and agentic platform.
Full-Time
Bucharest, Romania
Uber
Jr Data Analyst - Global Mobility Analytics
Analyze CX support data and build mobility analytics insights for Uber's global operations.
Full-Time
Mexico City, Mexico
Uber
Jr Data Analyst - Global Mobility Analytics
Analyze CX support data and build mobility analytics insights for Uber's global operations.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Atomic - Remote Jobs
Customer Support & Operations Lead (AI-First) 🤖⚙️ - LATAM - Remote
Lead AI-first customer support and operations for LATAM outdoor hospitality marketplace.
Full-Time
Mexico City, Mexico
Altis Recruitment
Senior Specialist, Lifecycle Marketing
Scale personalized, data-driven lifecycle marketing for retention at financial services firm.
Full-Time
Greater Toronto Area, Canada
Altis Recruitment
Senior Specialist, Lifecycle Marketing
Scale personalized, data-driven lifecycle marketing for retention at financial services firm.
Full-Time
Greater Toronto Area, Canada
Rakuten Kobo Inc.
Marketing Automation Specialist
Build lifecycle marketing automation journeys for customer retention at Rakuten Kobo.
Full-Time
Toronto, Ontario, Canada
Rakuten Kobo Inc.
Marketing Automation Specialist
Build lifecycle marketing automation journeys for customer retention at Rakuten Kobo.
Full-Time
Toronto, Ontario, Canada
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
Exemplis LLC
CX AI Analyst
Analyze CX data using AI tools to build the future of customer experience at Exemplis.
Full-Time
Cypress, CA
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
ClickUp
Senior Manager, CX Operations
Lead CX operations strategy and drive scalable, AI-powered customer experience at ClickUp.
Full-Time
Remote
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and optimize agentic AI voice and chat assistant for travel customer service partners.
Full-Time
Remote
Hopper
Forward Deployed Engineer, HTS Assist
Deploy and optimize agentic AI voice and chat assistant for travel customer service partners.
Full-Time
Remote
BioRender
Customer Experience Associate
Deliver frontline support using AI tools across email, chat, and phone for science design platform.
Full-Time
Remote (Canada)
BioRender
Customer Experience Associate
Deliver frontline support using AI tools across email, chat, and phone for science design platform.
Full-Time
Remote (Canada)
Uber
Strategic Programs CX Lead, APAC
Lead CX automation strategy, tackle fraud and operational waste across APAC support.
Full-Time
Sydney, Australia
Uber
Strategic Programs CX Lead, APAC
Lead CX automation strategy, tackle fraud and operational waste across APAC support.
Full-Time
Sydney, Australia
Member Solutions
Head of Customer Experience & Success Management
Lead CX and retention function using AI tooling, HubSpot CRM, and data-driven processes.
Full-Time
Remote (Canada)
Member Solutions
Head of Customer Experience & Success Management
Lead CX and retention function using AI tooling, HubSpot CRM, and data-driven processes.
Full-Time
Remote (Canada)
Notion
Customer Experience Enablement Leader
Lead CX enablement strategy, processes, and AI tooling for Notion support team.
Full-Time
New York, NY
Notion
Customer Experience Enablement Leader
Lead CX enablement strategy, processes, and AI tooling for Notion support team.
Full-Time
New York, NY
Anju Software
Customer Support Manager
Manage AI-integrated support operations for clinical trial and life sciences SaaS platform.
Full-Time
Remote (US)
Anju Software
Customer Support Manager
Manage AI-integrated support operations for clinical trial and life sciences SaaS platform.
Full-Time
Remote (US)
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
ExaCare AI
Customer Support Lead
Build and lead customer support function leveraging AI at health tech startup.
Full-Time
Toronto, Ontario, Canada
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
Spiko
Customer Care & Success Manager
Design AI-powered support workflows and drive customer success at scaling fintech.
Full-Time
Paris, France
SF Studios
Quality & Customer Support Lead at SF Anytime
Lead CX operations and drive AI/automation adoption for Nordic streaming platform.
Full-Time
Stockholm, Sweden
SF Studios
Quality & Customer Support Lead at SF Anytime
Lead CX operations and drive AI/automation adoption for Nordic streaming platform.
Full-Time
Stockholm, Sweden
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
Rogers Communications
Manager, Product Design Self Serve Experience
Lead UX design for self-serve, support, and AI-assisted customer experiences on mobile.
Full-Time
Toronto, Canada
ExaCare AI
Customer Support Specialist
First support hire at AI healthtech startup — own frontline CX and scale support processes.
Full-Time
Remote (Canada)
ExaCare AI
Customer Support Specialist
First support hire at AI healthtech startup — own frontline CX and scale support processes.
Full-Time
Remote (Canada)
Cox Purtell Staffing Services
Director - Digital Transformation
Lead CX digital transformation programs spanning AI, automation, and omnichannel service.
Full-Time
Sydney, Australia
Cox Purtell Staffing Services
Director - Digital Transformation
Lead CX digital transformation programs spanning AI, automation, and omnichannel service.
Full-Time
Sydney, Australia
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
Netflix
Conversational Designer
Design AI virtual agent conversations for Netflix customer service support experiences.
Full-Time
Los Gatos, CA (or Remote US)
Journey Beyond
Senior Manager - Continuous Improvement
Deploy and optimize AI agents across 20+ tourism brands to improve deflection and resolution rates
Full-Time
Adelaide, South Australia, Australia
Journey Beyond
Senior Manager - Continuous Improvement
Deploy and optimize AI agents across 20+ tourism brands to improve deflection and resolution rates
Full-Time
Adelaide, South Australia, Australia
Zyoin Group
Head – Process Excellence (Customer Experience)
Lead process excellence and quality assurance across customer experience functions.
Full-Time
Bengaluru, Karnataka, India
Zyoin Group
Head – Process Excellence (Customer Experience)
Lead process excellence and quality assurance across customer experience functions.
Full-Time
Bengaluru, Karnataka, India
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Quality & Calibration Analyst (AI Focused)
Lead AI-focused quality calibration across DoorDash customer support teams.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
Sr Quality Insights Analyst
Drive quality insights across support operations using AI-powered QA analytics.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
DoorDash
AI Quality Analyst
Analyze customer support quality using Conversational Intelligence AI tools.
Full-Time
Mexico City, Mexico
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Vanta
Manager, Technical Support
Lead APJ technical support team, scaling support in an AI-powered, human-led model.
Full-Time
Sydney, New South Wales, Australia
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Superbet
Continuous Improvement/ Automation Specialist
Drive process optimization and automation in customer support operations at a gaming company.
Full-Time
Bucharest, Romania
Bupa Australia
Senior Manager HI Operations Automations
Lead health insurance operations automations, managing bots and AI for customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Bupa Australia
Senior Manager HI Operations Automations
Lead health insurance operations automations, managing bots and AI for customer outcomes.
Full-Time
Melbourne, Victoria, Australia
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Clio
Customer Support Specialist
Deliver customer support for Clio's legal AI platform, educating users on AI features.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
Style Arcade
Customer Support Manager
Lead customer support for AI-powered fashion analytics platform, driving automation.
Full-Time
Sydney, New South Wales, Australia
LILT AI
Customer Service & Support AI Rater & Evaluator
Evaluate AI model outputs for customer service quality as a domain expert.
Full-Time
Khmelevoye, Lviv, Ukraine
LILT AI
Customer Service & Support AI Rater & Evaluator
Evaluate AI model outputs for customer service quality as a domain expert.
Full-Time
Khmelevoye, Lviv, Ukraine
Bumble Inc.
Operations Specialist, AI Enablement
Enable AI operations within Bumble's CX & Trust team to improve support quality.
Full-Time
London, England, UK
Bumble Inc.
Operations Specialist, AI Enablement
Enable AI operations within Bumble's CX & Trust team to improve support quality.
Full-Time
London, England, UK
Alan
Fullstack Software Engineer (x/f/m) - AI Customer Support
Build AI-powered customer support systems for a health insurance platform serving millions.
Full-Time
Grenoble, Auvergne-Rhône-Alpes, France
Alan
Fullstack Software Engineer (x/f/m) - AI Customer Support
Build AI-powered customer support systems for a health insurance platform serving millions.
Full-Time
Grenoble, Auvergne-Rhône-Alpes, France
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Dashlane
Customer Support Agent (Lisbon - Portugal)
Provide customer support using AI tools to drive efficiency for credential security platform.
Full-Time
Lisbon, Portugal
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
Ncontracts
AI Operations Manager
Drive AI-powered customer support strategy, conversation design, and knowledge management.
Full-Time
Remote (US)
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
AppFolio
CX Specialist
Own Intercom platform admin, AI chatbot optimization, and day-to-day CX operations.
Full-Time
California, United States
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Generali Global Assistance
VP, Enterprise AI & Automation
Lead enterprise AI and automation strategy for customer claims and service delivery.
Full-Time
San Diego, CA
Chexy
Customer Success Manager
Own end-to-end client success, leverage AI and automation to improve CX efficiency at fintech startup.
Full-Time
Toronto, ON, Canada
Chexy
Customer Success Manager
Own end-to-end client success, leverage AI and automation to improve CX efficiency at fintech startup.
Full-Time
Toronto, ON, Canada
Apollo Solutions
Program Manager – Customer Service Transformation
Lead CX transformation programme shifting phone support to AI chatbots and digital channels.
Full-Time
Brussels, Belgium
Apollo Solutions
Program Manager – Customer Service Transformation
Lead CX transformation programme shifting phone support to AI chatbots and digital channels.
Full-Time
Brussels, Belgium
PA Consulting
Customer Contact Transformation Lead
Lead AI and CCaaS transformation for contact centres across financial services and public sector.
Full-Time
London, UK
PA Consulting
Customer Contact Transformation Lead
Lead AI and CCaaS transformation for contact centres across financial services and public sector.
Full-Time
London, UK
Ideogram
Customer Support Specialist
Deliver customer support and build AI/automation workflows to scale CX operations at AI startup.
Full-Time
Toronto, Canada
Ideogram
Customer Support Specialist
Deliver customer support and build AI/automation workflows to scale CX operations at AI startup.
Full-Time
Toronto, Canada
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Raisin
(Senior) Customer Success - Tooling & Agent Experience Manager (m/f/d)
Own CS tooling, automation layer, and agent experience systems to scale support operations.
Full-Time
Berlin, Germany
Age of Learning
Senior Manager, Support Operations
Lead support operations, automation initiatives, chatbot development, and AI tool strategy.
Full-Time
Remote
Age of Learning
Senior Manager, Support Operations
Lead support operations, automation initiatives, chatbot development, and AI tool strategy.
Full-Time
Remote
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Amazon
Quality Insights Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Build AI-driven quality analytics and measurement systems for Ring/Blink customer support.
Full-Time
Hawthorne, CA
Onbe
Senior Director, Contact Center
Drive contact center transformation using AI and automation to enhance CX and optimize operations.
Full-Time
Plano, TX
Onbe
Senior Director, Contact Center
Drive contact center transformation using AI and automation to enhance CX and optimize operations.
Full-Time
Plano, TX
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Hopper
Senior Software Engineer - Customer Experience Platform
Build CX platform systems powering AI-driven self-serve support at scale for a travel company.
Full-Time
Remote
Jane App
Customer Support Lead
Lead 60+ person support org using AI tools like Claude to drive quality and coaching improvements.
Full-Time
Remote
Jane App
Customer Support Lead
Lead 60+ person support org using AI tools like Claude to drive quality and coaching improvements.
Full-Time
Remote
Foundever
Conversational AI Delivery Manager
Oversee end-to-end delivery of chatbot and voicebot projects, from implementation to optimization.
Full-Time
Šarišské Michaľany, Presov, Slovakia
Foundever
Conversational AI Delivery Manager
Oversee end-to-end delivery of chatbot and voicebot projects, from implementation to optimization.
Full-Time
Šarišské Michaľany, Presov, Slovakia
GoFundMe
Director, Customer Care
Lead global customer care org, driving AI automation, self-service, and operational innovation.
Full-Time
Dublin, County Dublin, Ireland
GoFundMe
Director, Customer Care
Lead global customer care org, driving AI automation, self-service, and operational innovation.
Full-Time
Dublin, County Dublin, Ireland
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
CloudTalk
Onboarding Consultant - AI Suite
Onboard enterprise customers onto AI-powered communication platform, driving adoption and success.
Full-Time
Barcelona, Catalonia, Spain
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Giga
Product Manager
Shape real-time AI agents for enterprise CX, building next-gen customer experience products.
Full-Time
San Francisco, CA
Zywave
Customer Operations Analyst
Build CX reporting and analytics while enabling AI adoption across global customer operations.
Full-Time
Remote
Zywave
Customer Operations Analyst
Build CX reporting and analytics while enabling AI adoption across global customer operations.
Full-Time
Remote
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Roblox
Knowledge Manager
Transform policy into AI-readable moderation guidelines using prompt engineering and LLMs for Trust & Safety.
Full-Time
San Mateo, CA
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Netflix
Software Engineer - Customer Service Platform
Build and deploy GenAI-powered customer service platform across Streaming, Games, and Netflix House.
Full-Time
Remote
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Fora Travel
Conversational AI Operations Specialist
Maintain and optimize AI support chatbot through QA, testing infrastructure, and content operations.
Full-Time
New York, NY
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
Flex
Manager, CS AI Content
Build AI-native support content, design conversational AI flows, and optimize AI-driven CX systems
Full-Time
New York, NY
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Accenture UK & Ireland
B2B Customer Service Practitioner, Song Service
Consult on B2B customer service transformation using AI, digital engagement, and CX strategy.
Full-Time
London / Manchester / Edinburgh
Certn
Support Automation Engineer I
Resolve support tickets using software engineering and AI tools to build scalable automation at background check company.
Full-Time
Toronto, Ontario, Canada (Remote)
Certn
Support Automation Engineer I
Resolve support tickets using software engineering and AI tools to build scalable automation at background check company.
Full-Time
Toronto, Ontario, Canada (Remote)
Dune
Customer Solutions Specialist
Resolve technical support tickets using AI-assisted triage and automation workflows for crypto analytics platform.
Full-Time
Remote (US East / Europe West)
Dune
Customer Solutions Specialist
Resolve technical support tickets using AI-assisted triage and automation workflows for crypto analytics platform.
Full-Time
Remote (US East / Europe West)
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Clio
Intermediate Customer Support Specialist
Provide technical support for AI-powered legal platform, troubleshoot AI features, and guide customers.
Full-Time
Calgary, Canada
Granola
Customer Experience Engineer
Own complex technical escalations, ship code fixes directly, and build internal tooling at Granola — the AI notepad for meetings. £70-80k, hybrid in London.
Full-Time
London, UK
Granola
Customer Experience Engineer
Own complex technical escalations, ship code fixes directly, and build internal tooling at Granola — the AI notepad for meetings. £70-80k, hybrid in London.
Full-Time
London, UK
RingCentral
Director of AI, Professional Services
Lead professional services teams implementing AI-powered CCaaS and contact center solutions for enterprises.
Full-Time
United States (Remote)
RingCentral
Director of AI, Professional Services
Lead professional services teams implementing AI-powered CCaaS and contact center solutions for enterprises.
Full-Time
United States (Remote)
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
Santander Digital Services
AI Voicebot Adoption Expert
Lead global deployment of AI voicebots across Santander's contact centers, driving adoption and measuring ROI.
Full-Time
Madrid, Spain
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
TELUS Digital
CX Strategy & AI Consultant
Shape AI strategy for contact centre clients, define tech/AI roadmaps & drive CX transformation
Full-Time
Vancouver, British Columbia, Canada
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Avtex Solutions (TTEC Digital)
Conversational AI Bot Architect
Lead Google CCAI architecture for enterprise contact centre AI self-service solutions
Full-Time
Austin, TX
Tripadvisor
Director, Service Delivery | Viator
Lead outsourced CX ops, embed AI tooling & build self-service solutions for Viator's travel experiences
Full-Time
London, England, UK
Tripadvisor
Director, Service Delivery | Viator
Lead outsourced CX ops, embed AI tooling & build self-service solutions for Viator's travel experiences
Full-Time
London, England, UK
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Tripadvisor
Director, Service Excellence
Own AI-tooling strategy and service excellence for Tripadvisor's global customer operations.
Full-Time
London, England, UK
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Ashley Furniture Industries
Director Customer Service AI Product
Lead AI-powered CX product strategy for virtual assistants, agent-assist, and intelligent routing.
Full-Time
Tampa, FL
Figma
Automations & AI Specialist, Product Support
Design and implement AI-powered support solutions including chatbots and automation workflows.
Full-Time
New York, NY (or Remote US)
Figma
Automations & AI Specialist, Product Support
Design and implement AI-powered support solutions including chatbots and automation workflows.
Full-Time
New York, NY (or Remote US)
Logitech
Business Capability Owner, Customer Experience (CX)
Own CX technology roadmap including AI integration for self-service and agent tools
Full-Time
Cork, Ireland
Logitech
Business Capability Owner, Customer Experience (CX)
Own CX technology roadmap including AI integration for self-service and agent tools
Full-Time
Cork, Ireland
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Notion
Head of Support, AMER
Senior support leader designing strategy, scaling teams, and driving support excellence in the Americas.
Full-Time
San Francisco, California
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149
Need inspiration for your JD?
At Lorikeet, we work closely with customers to shape the requirements for CX AI Automation specialist roles that drive successful outcomes. We have developed a JD template based on our learnings for you to leverage too.
© 2026 Lorikeet. All rights reserved.
ABN: 53 669 390 149