The image depicts a soft gradient background transitioning from a serene purple to a tranquil yellow, with a smooth blend of green and blue tones in between.

“Substantially better than

“Substantially better than

Decagon”

Sierra”

Intercom”

Decagon”

Decagon”

Sierra”

Intercom”

Decagon”

Decagon”

Sierra”

Intercom”

Decagon”

Decagon”

Sierra”

Intercom”

Decagon”

Businesses with the highest CX standards choose Lorikeet's AI agents to

solve the most complicated support cases in the most complex industries.

Businesses with the highest CX standards choose Lorikeet's AI agents to solve the most complicated support cases in the most complex industries.

The image depicts a soft gradient background transitioning from a serene purple to a tranquil yellow, with a smooth blend of green and blue tones in between.

“Substantially better than

Decagon”

Sierra”

Intercom”

Decagon”

Decagon”

Sierra”

Intercom”

Decagon”

Decagon”

Sierra”

Intercom”

Decagon”

Businesses with the highest CX standards choose Lorikeet's AI agents to

solve the most complicated support cases in the most complex industries.

Chosen and trusted by astute CX leaders at...

  • Pilot Logo
  • Step Logo
  • Amber Logo
  • Juniper Logo
  • Magic Eden Logo
  • StashAway Logo
  • Airwallex Logo
  • Kismet Logo
  • Propeller Logo
  • Crypto Tax Logo

Let's cut the BS.

Let's cut the BS.

We don’t inflate ROI metrics. Our system isn’t a black box. And we don’t rely on investors

to sell for us. We focus on building a better product that can solve your unique problems.

We don’t inflate ROI metrics. Our system isn’t a black box, and we don’t rely on investors to sell for us. We focus on building a better product that can solve your unique problems.

We don’t inflate ROI metrics. Our system isn’t a black box, and we don’t rely on investors to sell for us. We focus on building a better product that can solve your unique problems.

“Automate 80% of your interactions.”

- Zendesk AI

We maximize quality interactions

Other AI agents attempt to deflect every ticket, only to fail at most of them. Our agents only engage when they're confident they can help and will escalate when they can't; you can configure that confidence level.

“Fin outperforms every competitor. Every time.”

- Intercom

We pick the fruit Fin can't reach

Many of our customers use Intercom, but don't use Fin. We win bake offs where customers value precision, accuracy, and human-like quality. Sometimes we lose, we learn, and we get better.

"No engineering lift."

- Decagon

We give you highly configurable pro tools

Get a thoughtful developer experience for your engineering team. You can quickly and easily fine-tune your agent to behave and act exactly as you want it to.

“Automate 80% of your interactions”

- Zendesk AI

Maximize quality interactions

Other AI agents attempt to deflect every ticket, only to fail at most of them. Our agents only engage when they're confident they can help and will escalate when they can't; you can configure that confidence level.

“Automate 80% of your interactions.”

- Zendesk AI

We maximize quality interactions

Other AI agents attempt to deflect every ticket, only to fail at most of them. Our agents only engage when they're confident they can help and will escalate when they can't; you can configure that confidence level.

“Automate 80% of your interactions.”

- Zendesk AI

We maximize quality interactions

Other AI agents attempt to deflect every ticket, only to fail at most of them. Our agents only engage when they're confident they can help and will escalate when they can't; you can configure that confidence level.

“Fin is powered by the Fin AI Engine™”

- Intercom

Configurable tools for CX pros

Don't prompt and pray. Lorikeet gives you all the knobs and dials you need to fine-tune your agents to trust them to operate autonomously, from how they speak to the tools they can use and how they reason.

“Fin outperforms every competitor. Every time.”

- Intercom

We pick the fruit Fin can't reach

We win bake offs where customers value precision, accuracy, and human-like quality. Sometimes we lose, we learn, and we get better.

“Fin outperforms every competitor. Every time.”

- Intercom

We pick the fruit Fin can't reach

Many of our customers use Intercom, but don't use Fin. We win bake offs where customers value precision, accuracy, and human-like quality. Sometimes we lose, we learn, and we get better.

"Pushed on you by Sequioa and a16z"

- Decagon & Sierra

Chosen based on results

We love our investors, but they don't define the quality of our product–our team and our customers do. We win head-to-head against the noisiest competitors in our space because our product simply performs better.

"No engineering lift."

- Decagon

We give you highly configurable pro tools

Get a thoughtful developer experience for your engineering team. You can quickly and easily fine-tune your agent to behave and act exactly as you want it to.

"No engineering lift."

- Decagon

We give you highly configurable pro tools

Get a thoughtful developer experience for your engineering team. You can quickly and easily fine-tune your agent to behave and act exactly as you want it to.

If you’re a square peg, we give you a square hole →

If you’re a square peg, we give you a square hole

Lorikeet works across all your support channels.

Lorikeet works across all your support channels.

When customers initiate a conversation – email, chat, or voice – Lorikeet will attempt to answer it if it's confident it can. If not, it'll leave it alone.

And plugs securely into your CX stack.

And plugs securely into your CX stack.

Controlled, secure integrations allow Lorikeet AI agents to read, write, and return data to personalize responses and act on behalf of customers.

A colorful flowchart on a white background illustrates various arrows converging into a central icon, with each arrow branching out to different technology-related icons, suggesting a network or integration theme. Lorikeet

Our AI agent eats complexity for breakfast.
And nails simple stuff too.

Our AI agent eats complexity for breakfast. And nails simple stuff too.

Our AI agent eats complexity for breakfast. And nails simple stuff too.

Here are some real tickets from real customers—anonymized, of course.

Here are some real tickets from real customers—anonymized, of course.

Handle missing or lost cards

Whether it's lost in the mail or stolen, Lorikeet can automate sending a replacement. Happy days.

Verify declined transactions

Let frustrated customers know why they can't make a purchase even when they have the funds

Let frustrated customers know why they can't make a purchase even when they have the funds.

Let frustrated customers know why they can't make a purchase even when they have the funds.

Answer "How do I do X?" questions

From booking consults, to ordering a new prescription, Lorikeet can answer all your FAQs.

Not (another) black box.

Not (another) black box.

There's no substitute for careful review by subject matter experts with good judgment.
That's why our training system is instruction-based.

There's no substitute for careful review by subject matter experts with good judgment. That's why our training system is instruction-based.

A digital platform displaying an in-depth diagnosis report on a declined transaction, highlighting workflow matching criteria and providing an exact match grade with explanations for declining cards despite available funds.
A digital platform displaying an in-depth diagnosis report on a declined transaction, highlighting workflow matching criteria and providing an exact match grade with explanations for declining cards despite available funds.
A digital platform displaying an in-depth diagnosis report on a declined transaction, highlighting workflow matching criteria and providing an exact match grade with explanations for declining cards despite available funds.

Review

Inspect any ticket handled by Lorikeet to see if its reasoning and actions align with your business logic and brand guidelines.

A feedback form displaying a declined transaction alert due to workflow matching, with an option to submit feedback on conversation quality.
A feedback form displaying a declined transaction alert due to workflow matching, with an option to submit feedback on conversation quality.
A feedback form displaying a declined transaction alert due to workflow matching, with an option to submit feedback on conversation quality.

Rate

If you’re unhappy with how a Lorikeet agent handled a ticket, mark it as bad and you won’t be charged for it. Our incentives are aligned.

Screenshot of a digital user interface displaying a flowchart with nodes labeled "Determine which transaction" and "Why was the transaction declined?", alongside an analysis panel featuring options to create various data analysis tasks like "declineReason" and "T accountList", plus an "Edit" button highlighted at the top right.
Screenshot of a digital user interface displaying a flowchart with nodes labeled "Determine which transaction" and "Why was the transaction declined?", alongside an analysis panel featuring options to create various data analysis tasks like "declineReason" and "T accountList", plus an "Edit" button highlighted at the top right.
Screenshot of a digital user interface displaying a flowchart with nodes labeled "Determine which transaction" and "Why was the transaction declined?", alongside an analysis panel featuring options to create various data analysis tasks like "declineReason" and "T accountList", plus an "Edit" button highlighted at the top right.

(Re)train

With an understanding of where things went wrong or what could be done better, you can fine-tune how your agents are trained – we’re on deck to help.

Ready to deploy human-quality CX?

Ready to deploy human-quality CX?